Thule Store Denver offers friendly and helpful customer service. The staff is knowledgeable, answering questions and providing detailed information. They assist with installations, such as for bike carriers and hitch racks. The service is described as awesome and super great, with staff willing to help over the phone and in person. As the only Thule retail store in North America, it is worth a visit to check out their roof boxes, bike racks, packs, and other gear. Customers love the premium products and report having a positive experience, stating it is definitely worth stopping by.
Excellent customer service. I already had a tent and rack installed myself. But there was a frustrating rattle. Silas was incredibly helpful troubleshooting and we were able to fix the rattle.
July 2026
Thule customer service and warranty team is great. When I lost a weatherstripping off my EVO bars they were punctual and helpful in finding a replacement. Very happy with the racks and appreciative when a company stands behind their equipment.
July 2026
Declan was extremely helpful discussing different options. Great service!