-
November 2025 by Susan Dennin
Terrible humans, Have called for months trying to get a repair box sent out to me after being promised that the repair would be free as it broke just when I got my new chain they had just fixed for me. After being lied to about a repair box being sent to me and me waiting and calling back multiple times they then let me know a box was never coming in the first place because they dont do that any more. Every person I have talked to tells me something different-- no one working here knows what's going on. And now they tell me I have to pay$200 on top of the 160$ I paid to have the same chain fixed that broke when I took it out of the repair box I had just gotten it in! I also let them know how had it is for me to get it mailed out or get to the store and I'm on disability and cannot drive. When I bring up the fact that their reps on a recorded line as they say lies to me and told me it would be free, they would send repair box ect, the emailed me letting me know they had no record of this in their files. Terrible company -- will be saving my money and just going to buy a better quality chain for my pendant .
-
November 2025 by Seth Fritts
Tiffany’s isn’t what it used to be! I purchased a beautiful ring from this store for my wife less than a year ago and within a couple of months, one of the stones fell out. I could understand if she was hard on her jewelry or careless, but she takes great care of these pieces. This tells me it was poorly mounted to begin with, lacked any proper inspection and the salesperson neglected to have it checked before it went out the door. Given there are many great jewelry stores out there, we likely won’t be returning here again accept to pick up the replacement stone that we will have to pay for again.
-
October 2025 by Zahid Coassri
Nice store with one of the best of the jewelry and also custome jewelry done on the premises
-
October 2025 by Trevor Wilson
Horrible experience. We went in to get our bracelet fixed after the clasp broke. They sent it in for repair, emailed us when it was ready, we went and picked it up free of charge, everything was fine. However after leaving the store we notice the clasp was still loose.. we decided to go back in and let them know we weren’t comfortable with the craftsmanship and would like to have it fixed. They said no problem, took the bracelet back and sent it in for repair again. We came back for the second time to pick the bracelet and they told us there was a repair charge. Saying they explained there would be a charge when we first got it repaired…
We caught them in a lie because we weren’t charged when we picked it up after the first repair.. We sat in the store going back and forth with a lady who had no intention of helping us, until the manager finally got involved, only to give us some round about answer… we left feeling mentally exhausted and unheard. Honestly it wasn’t about the money. It was more about the principal. We don’t even want the bracelet anymore because it only reminds us of the negative experience we had.
-
October 2025 by William Ostrowski
Keri was great. Fast and helpful on finding a bracelet for my wife
-
October 2025 by Steven Li
Yesterday, I visited this location on my first day in Denver. I had called the store about an hour before closing for an inventory check. I typically do not go in stores when they are about to close (20 minutes from closing), but she assured me that it was not a problem. Keri was extremely helpful and when I arrived in the store, she was all ready for me! A great and professional personality makes the entire shopping experience amazing.
-
October 2025 by Daren Deng
Keri from Tiffany was the best! Helped me with picking the perfect piece for a gift. Thank you again
-
September 2025 by Siera Schroeder
We’ve been here several times to purchase different items and always had a wonderful experience except for today. When making repairs or getting a cleaning, you now need to make an appointment. I went in to ask about getting my ring resized and wasn’t sure if that qualified as a repair so when I walked into the store I told the woman at the counter “I’m not sure if I need an appointment” to which she immediately replied “you do.” She didn’t ask why I was in the store or what I needed help with. She was dismissive and rude and made it feel like I didn’t belong in Tiffany’s and wasn’t a customer that was worth her time. I was very disappointed with this experience and likely will not be back to the store.
-
September 2025 by Sumedh Deshpande
My girlfriend and I had an amazing experience at Tiffany & Co. in Cherry Creek, thanks to Keri! From the moment we walked in, she was incredibly kind, welcoming, and knowledgeable.
Keri took the time to walk us through everything we needed to know about diamonds, showed us a variety of beautiful options, and helped us find the perfect engagement ring. She was never pushy — just genuinely helpful, patient, and thoughtful throughout the whole process.
With her guidance, we felt confident in our decision, and we ended up purchasing a ring that we both absolutely love.
-
September 2025 by John urquidi
Keri was very helpful in tending to me. I was in a time crunch when I showed up to the store. I told her exactly what I was looking for and was able to get out of there in 10 minutes.
-
September 2025 by Jenna Rossi
Keri was so helpful and made our shopping experience at Tiffany truly enjoyable. She was patient, attentive, and guided us in finding the perfect piece. We love the bracelet and are so thankful for her excellent service!
-
September 2025 by Kristy McElhattan
Fantastic customer service from Keri - she is quite knowledgeable and professional.
-
September 2025 by Isabella Zandi
Working with Keri is always such a pleasure! She’s kind, professional, and makes you feel confident in your choices. I can see why her clients trust her so much with their most special pieces.
-
September 2025 by Sionnon Gruenberg
We have bought a couple of items from t&co cherry creek and Keri is our go to associate. She is incredibly responsive and helpful - We love T&co for milestone moments - you can’t go wrong. Keri never fails at helping us find the perfect gift within the price point we are looking for. Can’t recommend her enough!
-
September 2025 by Lyndsey Pliske
FIVE STARS!
I had such a great experience at Tiffany’s thanks to Keri! She helped me pick out a necklace and was absolutely wonderful from start to finish. Super friendly, patient, and really listened to what I was looking for without being pushy at all.
Keri made the whole process easy and fun—she clearly knows her stuff and gave great advice, but more importantly, she made it feel like I was shopping with a friend. I ended up with a necklace I absolutely love, and I’m so glad she was the one to help me find it.
If you’re going to Tiffany’s, definitely ask for Keri. She’s the best!
