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March 2024 by Mark Goodwin
Horrible place. Was once good but now horrible. Told me my car was almost finished so my wife dropped me off and I waited 3 hours. Nobody ever came to the desk to explain. Terrible service. Don’t give them your money.
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March 2024 by Danielle Beck
Great shop and great service. Very honest, I’ll definitely be back
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March 2024 by Sena K
My go to every time for my cars ever since I moved here! Paul and the whole Tires Plus team are incredible
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March 2024 by Noah Lang
Had an appointment at 9am today, not sure if they just didn’t grab me when it was done or were waiting for me to come up to the counter, but waited 2 hours before I went to ask how much longer and was given the keys right then. No oil change should take more than an hour, as I have done oil changes myself and it takes around 30-45 minutes, but whatever. Also got charged $100, would’ve been $115 without the discount, which I think is a bit ridiculous even for a synthetic oil change. Won’t be coming back unless I get some type of reimbursement but I doubt that’ll happen at this point. I’m sure you can find cheaper and faster, anywhere else. If I get some type of reimbursement, then my review will change otherwise it was definitely a one star, if not worse, experience.
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March 2024 by Tera Conti
The mechanics at this tire shop were very very helpful. Got my tire all patched up and I was on my way in no time flat.Thank you so much.
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February 2024 by Tony Rodgers
Great service and convenient. They were willing to get me in on short notice.
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February 2024 by Myles Lefrere
I have had several issues with this Tires Plus location. From incomplete work being preformed and being fully charged to lack of inventory for tires purchased that your online inventory was saying was in stock. I went in for a tire rotation and wheel balance with an alignment. All of which I was under the impression was under warranty. After dropping off my car for what was estimated to be done in 2hrs, my car was kept for an additional day since the work was not preformed. Then when I picked up my car I found out that the work had not been done. I was told I needed to buy new tires since the tires I purchased were not under any warranty. My wheel alignment was only done for my front wheels nothing on the rear wheels which had never been done since I first brought it in on the last visit. I have requested the Regional Manager reach out to me directly but that has fallen on deaf ears. This has been one of the worst experinces I have had as a Tires Plus customer.
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February 2024 by Christa Manchego
Thank you, Tires Plus! Paul was extremely knowledgeable and polite. He answered all of my questions (without being condescending) and got my car taken care of in a timely manner. I will definitely be back for my car care needs.
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February 2024 by Branden Lane
Had an appointment at noon and was waiting in lobby today. My 4 tires took almost 6 hours was there a point to having an appointment? The prices were good but seriously 6 hours for 4 tires that’s more than an hour per tire. I should have read the reviews about waits because seriously who can sit at some place and wait for 6 hours.
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January 2024 by Shenae Mckelvin
IF I could give this a 0 rating I would. How frustrating. I called on Monday and scheduled and Oil Change Appt for 10am Friday Morning. I made arrangements to be dropped off at work so my car get the maintenance. My dad arrives to take my car and first he is told I dont have an appointment. So he calls me I inform him I do have an 10 am appointment I am them told well, you were scheduled as a drop off so you can leave it and I will get to it and can have it ready at 5pm. I was told on the phone it would be completed no later than 1130 am as I am traveling and wanted to make sure my care was ready to for the highway drive. Now I will instead rent a car and find another place to take my vehicle too. This is awful that appointments continue to be handled in this manner at this TiresPlus.
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January 2024 by Taylor DeLeon
This has got to be the worst Tire Plus in the whole state of Colorado, made a appointment at 9pm on a Saturday they weren't done till right before they closed ...I was pissed. So unprofessional this place, and that lady they have working there needs to quit cause she has know ideal what she is doing
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January 2024 by nick doman
They never follow through on their appointments or what they say they're going to do. Trash...
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January 2024 by Halie Lange
Made an appointment for 11am, have been waiting for 3.5 hours for a simple tire swap of my winter tires. While sitting here I’ve read other reviews, this seems to be a regular thing that your appointment is treated as a walk in and you will spend most your day waiting. I would suggest finding a different tires plus as this location is not well organized/punctual at all, I know I will not be back to this location.
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December 2023 by Niki Tapia
Had an appointment for an oil change in Sunday at 1 pm. I made it clear I needed my car that same day and was told no problem and I'd get a call when it was ready. At 3:50 pm I called to see if it was ready as they close at 5 pm on Sundays. Arraya said they didn't get to it and she was closing early to go get her kid. I asked if they were even going to call me and same said no. I told her I'd be in in 20 minutes to get my car and she said no, I can leave the keys in the car. Mind you, car theft has been on the rise everywhere and she wanted to leave my car unlocked with the keys inside. She even suggested I go get a spare key if I was concerned. It's bad enough appointments aren't honored but to add in closing early without notifying customers and assume they are/can leave their cars overnight is absurd. Arraya was incredibly rude and threw my keys on the counter when I did arrive to pick up my car. Stay far away from this place.
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December 2023 by Benn Sparks
Made an appointment and had my car towed to replace a tire. They tell me after I have to pay for 4 tires. Wasted a bunch of my time and money. The customer service was bad too. The lady on the phone didn't even attempt to save my business or correct it.