-
January 2024 by Isaac Simon
The truck assigned to me had a battery that didn't work. When I requested a new truck, I was given one that was just dropped off seconds after I arrived at the U-Haul Rental site. The staff rushed to process the truck and left it dirty. When I asked for a new contract reflecting the new vehicle, I was scolded and told that I didn't need the new contract. After about an hour of discussing I gave up and left with the dirty truck. What can be improved here is: 1) checking trucks work before renting out to a customer (including battery life), 2) Be prepared with back-up trucks in case of last-minute changes, 3) do not argue with the customer and act as though it's their fault that the truck issues arose.
-
January 2024 by John Runnels
I've been to this location twice to rent U-Hauls and have had an awesome experience each time. Mel who was working there both times was friendly, efficient, and overall just fantastic. I'll definitely use this location anytime I need a uhaul in the Denver area
-
November 2023 by Tyler
Just finished a rental at this location. Melvin helped me set up my reservation and provided EXCELLENT customer service. I highly recommend this U-Haul!
-
November 2023 by Steve Van sickle
Friendly service. Quick and easy check out. Vehicle ready when we arrived.
-
September 2023 by DDS
Melvin was super helpful and couldn't have been nicer! Love this guy! In the future if I need a U-Haul rental, this will be my go to place. Thanks, Melvin!
-
September 2023 by Deadly_D
The man who helped me was excellent. He made the process easy and quick. I was off to move a couch and other belongings in less than 20 min. I would definitely rent from here again.
-
September 2023 by Dan Doelger
My best and easiest U-Haul rental yet!Melvin was super friendly and professional and he had me in and out in minutes. I highly recommend this location and it will be my go to from now on.
-
September 2023 by Monique Montes
This UHaul dealer went over and beyond to help accommodate us. Highly recommend
-
August 2023 by R M
I major headache and ripoff company. This company is a joke !! Super disorganized and hidden costs. Went to 3 locations to finally get the van. Sad company ran by fools !!
-
July 2023 by Cori Dixon
Moving is a hectic and difficult process but Melvin made it easy and human. He was incredibly knowledgeable and friendly. So many other vendors feel impersonal and distant, I've used Fluid Truck before and never will again. The van was in excellent condition and easy to use, even for someone used to driving a small car, and the location was convenient. Even without it's own lot there was ample street parking and Melvin went above and beyond helping ensure I found it alright.
-
June 2023 by Misty & Charles Ehley
This is the best Uhaul experience I have ever had! I was able to check in and get a truck in 5 minutes. Melvin is great, and so helpful! He came out and turned the big truck around for me. Check out was just as fast and easy. I will definitely use them again. I will tell all my friends and family to come to this Uhaul location.
-
June 2023 by Jarod Schultz
Great experience, very friendly, will use again in the future, Thank You!
-
April 2023 by James Heathers
Best Uhaul I've ever used. Easy, fast, no line, great staff.
-
March 2023 by Jeffrey Ortiz
They went above and beyond to help me get what I needed. I arrived in a rented pickup truck needing a specific hitch. They not only made calls around to find a dealer who sold it, they stayed late to bolt it on, attached the trailer and made sure I was good to go. Thank you so much!!
-
January 2023 by Emily Marie Williams
very, very kind and helpful! Definitely made a stressful moving day much better. I’ll admit I was a little sketched out by the location just because it was hard to find the door for the Uhaul specific office, but I called and they explained and came outside to greet us. It was a wonderful experience, and I’ll suggest this location to anyone else I know that needs a Uhaul.
