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March 2024 by Yoan Cosme
Worst experience some one can have to print a document one single document, it’s impressive the amount of sarcasm the front desk employee has and if you are more worried about eating your breakfast then actually trying to have a good attitude you should be the first person some one sees.
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March 2024 by Marckeson Nervil
How do you pay 211$ for a package and the store pay usps 93$ to deliver my package. And now they lost my package nobody wanna talk to you . The manager is very disrespectful.
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March 2024 by Virginia Stees
Is this location is my go to place for Amazon returns. I had four returns, which is a lot, I picked no label and no box to drop off a common practice but I did print off the labels since that happened. I learned when I dropped off such product that you actually have to have the boxes then it must be something new or something I’ve just never run into before Kiwon, was super helpful and showed initiative and ingenuity, to come up with a solution where we used bags for the returns instead of boxes and he saved me an new mom, big time. This location is usually quick and efficient with all returns for Amazon . I appreciate you guys very much.
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March 2024 by J Bray
Rude old miserable person in front counter will never set foot in UPS again FED-EX is way better. Highly recommend going to FED-EX. Lost all my business
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March 2024 by Heather Wooten
Quick service for Amazon returns.All other services are over priced and more complicated than they should be. FedEx and USPS are cheaper to ship. FedEx Office for printing is cheaper, easier, faster, and has better customer service. If you’re like me and just want to get your errands done… go the extra distance to FedEx and save yourself a headache and a lot of money. ($12 to TRY to print something) Even with a store associates help nothing was printed. The $12 is trying to print!! Accidentally ordered the needed document for pickup next day and it was still not done on time. I promise the extra mile or two to FedEx Office or USPS is worth it!!!
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March 2024 by bhim rai
Poor service just one person working
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February 2024 by Jessi Coyle
Since when did terrible customer service become so popular?? I cannot believe the completely unprofessional and rude attitude of the staff here. Absolute trash. If you can possibly go anywhere else, do it.
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February 2024 by Susanti McDonald
I always go over there to drop all my UPS and USPS packages because near by my place. Most all the staffs are good but be aware with 1 staff, a old lady with dark brown hair, she is rude. No good customer service at all.
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February 2024 by Stephanie Haydee Pijuan Hernández
Excellent services
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February 2024 by Jon J
Don is the rude useless person and manger ever. Don’t go here. He is terrible at his job. Don’t go here waste of time. They mess up things then blame you
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February 2024 by Tee Man
Drove 15 miles in snow to be told I can’t print 2 pieces of paper
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February 2024 by Victoria Carbajal-Khan
I have been coming to this ups store for many years. I have never encountered a most rude employee as I did today. She was short older woman with short black hair and straight. She told me to fill out my envelopes first and then get back in line. Fair enough. I asked her if she had any bigger envelopes and in a loud voice she said no that is all we have. Okay again I grab what they had and went to do my stuff. When it was my turn to go, I had a question about my package. My cashier very friendly asked the rude employee for help. At this point the office is filled with people and the line is going all the way out. She starts asking me in a loud voice what issue I had. I ask about Canadian customs and if I have to pay the fees there or how does that work. (The embassy in Canada on their website mentions to ask UPS about it because we have to pay up front). She told me she wasn't Canada. Ma'am I know that I'm asking you if you know anything about this. She continues to speak very loudly so that all 20 people can hear my personal business and what I'm sending and amount I have in the envelope. I then said I would take the risk and send ground. I asked for a return label because AGAIN that is what I need. She so rudely says she can't give me a return label for some reason. She asked if I still wanted to send my stuff. I said no thank you, I will call the UPS in Canada to make a return label for me instead. I grab my papers and she asked about the envelopes if I needed them. I said no thank you. I start walking out and again she yells out to me I have to pay the envelopes. Ma'am you could have said that to me when I was in front of you. Instead she was unprofessional saying my private business to the people in line, she was condescending and plain out rude.If I ever have to do business at UPS and I see her, I will be walking straight out. I will also be warning my neighbors and friends about this unprofessional at this location. While writing this review it came to my attention my family has also had horrible experiences with this employee. Obviously this location doesn't care to speak to her or do anything about it.
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February 2024 by Terrell Pippens
Aurora was very helpful at this location. Came in on a very busy weekend last week and he was able to get everything handed with my shipping in a timely and friendly manner. Will definitely utilize this location for additional services in printing, shipping, and handling. Thank you guys, you are a great team.
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February 2024 by Marie-Jose Lopez - CDLE
Very disappointed by the service there, not nice and not helpful!
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January 2024 by Rosa Ruiz
The service is very bad and the lady who served me was very despotic.
