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March 2024 by Ian Riley
Staff was very helpful. Shad did a great job with our needs for notary service (fast, knowledgeable, competent, and organized)
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March 2024 by KATHERINE KUSKULIS
Shad was professional, kind and very helpful.
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March 2024 by abigayle harper
UPS Store 6811, Shad and Alyssa were awesome! Very helpful, pleasant, and friendly!
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March 2024 by Mollie savage
Shad was so unbelievable, the best service I have ever experienced. He went above and beyond to help me with my needs! Highly recommend this store specifically.
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March 2024 by Martha DeGroot
I had a great experience with a difficult Amazon return issue. Shad and Rochelle were so helpful. First, the box was very heavy and Shad carried it in for me. He also helped me locate the Amazon return QR code, which was difficult to find on the app. Finally, the store was very clean, well organized and easy to navigate. The whole experience was very positive. I am sure I will use them in the future for my shipping needs.
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March 2024 by Josh Verner
The notary, Shad, helped me out a ton with a bunch of confusing documents and back and forth from the company on what they required. He did a great job
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March 2024 by Peter Goodwin
Shad was a nice dude. I’ve seen him in there before and he is always very helpful. He explained every shipping option to me in a concise way, giving me the prices and ETAs offhand. I sent 5 different items out and he made it quick and easy. Thanks Shad!
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March 2024 by Janelle Crowe
I needed to ship a large awkward size box today. I was not looking forward to, what I thought would be, a difficult process. I was wrong! From the moment I walked in, I was greeted kindly. Shad readily assisted me with ease. He was super friendly and efficient. It was refreshing to have such great customer care. Thanks UPS and a shout out to Shad!
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March 2024 by Marty
Thanks to Shad for providing excellent service. I needed to mail some very important tax papers to my accountant in NY. Shad got an envelope for me and taped down the excess size, presumably to reduce costs; he explained the different mailing arrival times, the costs, and whether or not I would really benefit by choosing a more expensive method. He also asked if I was a Vet, which I am, or if I had AAA or AARP, so I got a discount! He showed me the tracking # on the receipt and the package arrived by the scheduled date. Great!
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March 2024 by Katie Doble
Everyone here is always very helpful and helps me determine the most cost effective way to ship things. Shad is super friendly and patient. I love that USPS is an option here, too.
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March 2024 by Martin canavan
Stopped by ups store 6811 at 6300 e hampden. Was helped by shad & Rochelle. They were soooo courteous, helpful & honest with all my shipping needs. Any shipping needs go see them they will keep you on the right path.
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March 2024 by Jennifer Bendell
Visited the UPS Store #6811 on 2/26, late in the day, and was assisted by Shad, who was extremely professional and courteous. He informed me of my shipping options and helped me to make the best decision on shipping my package. He was a great sales associate and representative for UPS. Thank you Shad!
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March 2024 by Mirranda Olinger
Two employees, both surprisingly unpleasant.Made an appointment online for notary services the next day. Arrived to my appointment 15 minutes early and, after receiving scoffs from both employees when I told them why I was there (a woman and the man providing notary services), was told I would need to wait 30 minutes. From there staff attitude did not improve. The man providing notary services was extremely curt, if not outright rude, for the duration of our interaction.I would have left to find a notary elsewhere just to get out of the extremely unpleasant interaction if doing so wouldn't have been a waste of my time.
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February 2024 by Betsy Schloss
Dishonest by omission and a total scam! Offered to tape something up for me after I said I had my own tape. I figured he was being nice. Then charged $20. I would have said something but there was a huge line behind me and he’d already taken the boxes away before I realized the charges. Definitely won’t be going back here when there are better options.
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February 2024 by Stewart Patrick
Quick & easy process by the guys that were there.
