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December 2023 by Philip Gray
Shoutout to Alexa, Ken, Josh, and another lady (I'm absolutely terrible with names) who helped me. I had really been turned off by other mattress stores in the area, and they gave me the space and freedom to try different mattresses, and when I did have questions they were there to help. Everyone was incredibly knowledgeable, and I appreciate the effort they made to make sure my mattress was delivered by getting all the various insurance paperwork that my building required for the delivery. Y'all are great, and I'm already raving to my friends about the wonderful experience.
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September 2023 by Truman
Confusing store. I wasn’t able to find any DVD’s. We hadn’t been to this location for several years, but I remember they had a huge selection of videos and CD’s available. Now, the entire store is full of beds.Even though I left empty-handed, I’m giving five stars because the staff was very friendly.UPDATE:Well, mystery solved! It turns out that this store used to be ‘Second Spin’. It seems that they went out of business in January 2018.The company that’s in the building now sells mattresses, apparently.That explains a lot.
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September 2023 by William Silvia
Just took delivery of a bloom dahlia mattress, it's just as comfortable as in-store. Sales associates were attentive but low pressure. All around great experience and product.
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July 2023 by Kyle George
This store has gone way downhill. We loved our first two mattresses (King and Queen) from this store purchased about 9 and 6 years ago.Their new in-house Urban Sleep products are garbage, and the 100 night sleep guarantee is not a guarantee in any way, shape, or form. It is a single exchange for another overpriced and disappointing product. There is no opportunity for a refund within the 30 day to 100 day time frame that is industry standard.We've had this second, $3,800 Urban Sleep product for over two months and will likely end up tossing it soon...
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June 2023 by B D
I will never forgive Urban Mattress for what they did to me. I ordered a nice mattress and they had the nerve to give me a used one - one with little bloodstains throughout (I even recorded video, this definitely happened.) They purposely made it on their last delivery of the night, so they could drive away and not come back. When I called the store right away, they told me they were closed and couldn't do anything until morning. Enough time for my apartment to get infested with bed bugs. Had to move and get rid of 90% of my belongings. Lost things that I can never get back. Memories gone. I hope this place goes bankrupt and the owner winds up homeless. Seriously.
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March 2023 by andrea rojas
Months later I still LOVE my mattress. I’m a side sleeper and I never wake up with a bad shoulder since switching. My experience was immaculate from store to delivery and never once did I feel pressured to buy anything and wasn’t harassed afterwards like the big mattress companies do. So happy I decided to invest in a high quality mattress and even happier to have shopped local.
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January 2023 by Larry Hill
The overall experience from selecting the mattress to the delivery was fantastic. Everyone from the sales team to the delivery driver were professional, friendly, and they delivered as promised. Would highly recommend if you are looking for a quality mattress at a good price.
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January 2023 by LC W
wow, we had an awesome experience from instore, delivery of mattress and everything. Josh Chudyk was our sales person, he was very helpful, great listener and truly nice to work with. Not a pushy sales person and truly cared for us "the customer" -- it was a pleasure working with him. Highly suggest working with Josh-- the pillows and mattress are great as well:)
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November 2022 by Marcus A.
Purchased a king size mattress here a couple weeks ago - super knowledgeable guy helping me and not pushy or using any scummy sales tactics like the typical car or mattress salesman. Delivery was as expected as well, very friendly and set the mattress up for me. Sad I only saw the check in yelp item for the mattress cover now- will you still honor it?
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August 2022 by Noah S
This was the last of 5 mattress stores that we went to. We were exhausted and were pretty sure we'd already found the mattress we wanted. Within 10 minutes of being in Urban Mattress, we knew that we liked it and its mattresses better than the other stores. The staff are friendly and helpful. We got the Silver Lake (firm) and it has been wonderful.
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August 2022 by Paul Klink
The best sleep I've had in years. This is a local manufacturing company that has always prided quality since day one. There is no comparing the quality of a local brand to the mass production Sealy mattress. The customer service was great and delivery came on-time.
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July 2022 by C W
Hope the dad is happier than he looks in his ad photo. His look of disdain does not inspire me to come to your store. Smile man, mattresses are supposed to make you happy
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June 2022 by Jack Steinberg
Purchased a box spring & mattress today from your Boulder store. First spoke to Josh over the phone about their beddings quality. He informed me I was close to the Boulder store & should ask for Lexi. She was wonderfully knowledgeable & willing to help me find the right set. It's being delivered tomorrow, I'm confident I will be please. Josh & Lexi are are a credit to your staff. Will highly recommend your company to anyone.Thank you for a great shopping experience.
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March 2022 by Globe Trotter
Very nice, indeed! Large selection of high end beds and friendly staff.
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June 2021 by Elana Walker
Great experience at Urban Mattress Denver. I walked in and was asked very precise questions such as what I was looking to spend and how I sleep. Both were matched perfectly and I was in and out in 20 minutes. Would highly recommend !
