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February 2024 by Alondra Banuelos
I went to this place last year and they were great! They took care of me right away. Which is why I decided to go back to them. However, this time around I went in and took my daughter as well. We both got STREP and my daughter is allergic to amoxicillin which I made VERY CLEAR to the doctor. And they still had the audacity to prescribe amoxicillin for her when they told me they would prescribe something else. Along with that it took them 4 days to send in the prescription to the pharmacy so we had to sit there feeling unwell during Christmas time thanks to their careless actions. I will not be going back to Urgent Care X & I do NOT recommend others go there.
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September 2023 by Melanie Kuhn
This place is...odd. They immediately put me in a room and give me paperwork to fill out and say they will be right back. 15 mins later she finally comes back and takes my ID and insurance card. 20 mins after that she hasn't come back so I ask what is going on and she says she is almost done. 5 mins later she comes back and says somebody will see me shortly. She also never confirmed my copay which I initially asked to let me know before being seen.At the 45 min mark of being there and not being seen with such little communication (and knowing they were going to close in 30 mins at 4pm) I left. It was a weird vibe and I didn't feel comfortable. I ended up going to West Metro Urgent Care and was in and out in 20 mins and had a great experience there.Not sure what is going on here but something is off.
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August 2023 by Google user
Don’t come here, They charge you before you are even seen \\u0026 then over charge \\u0026 don’t know how to refund your money back . Went in July 11th for a urine sample \\u0026 throat swab. Never got the urine sample had to sit and wait for them to figure out how to refund the 15$ back instead they refunded the $170 \\u0026 charged my card 150 but assured me the 170 would be back by midnight. A week and a half passed , nothing, called they said they’d look into it and call me back never did . Called them back \\u0026 they got snippy and said they refunded it. Another week and a half later still haven’t received my refund . August 1st, called again they said “are you sure my manager already sent it we’ll call you back” I’ll never return and now I have to make a dispute . Update 5 hours later still haven’t received a call back .
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August 2023 by Danae Varela
Don’t come here, They charge you before you are even seen & then over charge & don’t know how to refund your money back . Went in July 11th for a urine sample & throat swab. Never got the urine sample had to sit and wait for them to figure out how to refund the 15$ back instead they refunded the $170 & charged my card 150 but assured me the 170 would be back by midnight. A week and a half passed , nothing, called they said they’d look into it and call me back never did . Called them back & they got snippy and said they refunded it. Another week and a half later still haven’t received my refund . August 1st, called again they said “are you sure my manager already sent it we’ll call you back”I’ll never return and now I have to make a dispute .Update 5 hours later still haven’t received a call back .
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May 2023 by Jordan Anderson
Actually listened to what I had to say and provided me with the care needed. Well priced and speedy service. Highly recommend this place.
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February 2023 by Tamethya Daivs
Everytime I come here it's always a wonderful experience! From the moment I walk in until the time I leave!! From the front of the office to back of the office! Everyone is super friendly and very helpful and polite!! That's why I keep coming back!! Keep up the great work ladies and gentlemen!!
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January 2023 by David Bryan Amundson
I can’t say enough kind words about the care I received. The staff were very professional and efficient. My wait time was almost nonexistent. Dr Johnson was extremely helpful and thorough with his questions and examination and explained his diagnosis and treatment plan very thoroughly. He even made the connection my pharmacy I normally go to would be closed and made a recommendation near by so I would be able to pick up my prescription without any issues or delays. I highly recommend this clinic and thank you for your care and treatment!
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January 2023 by Evie
If I could give more stars I would! I mean I never heard of this place but everywhere else was so busy and they had a little to no wait time (major plus I'm sure not always like that but with a very sick kiddo it was for me) Then the staff was great put on a old school Christmas movie for my daughter! The medical assistant was amazing and so patient and kind! Kept making her laugh! My daughter loved him and both the drs that came in to see her! They were so thorough and it didn't feel like we were being rushed out to get another one back in like they really took their time to discuss ask questions and listen! I will be going here from now on!!
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January 2023 by Jean Cartier
They were very quick at getting us in and out, granted we were the first ones there lol, however the doc was very kind and nurses too, they answered any questions and concerns I had, they didn't make me feel like they were just trying to rush me out. This was a great and easy going experience and I recommend this location!
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January 2023 by clbzone
I had to get a flu test done last week. The entire staff at Urgent CareX was kind, professional and courteous. They expressed real care and concern. Short wait was another plus!
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December 2022 by Kelly Flynn
I thought the excellent reviews might be too good to be true, but they were in fact incredibly accurate. we were treated with care and we we did a very short wait time to get in. If I could give 6 stars, I would. Thank you!!!
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December 2022 by Raquel (Rock)
Dillon and staff are amazing. Kind compassionate and such great care. So appreciate all of them so much! My son is a patient as well.
