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October 2024 by orion mantione
US bank apparently cannot open special needs trust accounts for disabled folks. Spent hours of my life in this branch setting up the account only for them to force me to close my account a month later. Feels like discrimination against disabled folks, slimy bank, take your business elsewhere.
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October 2024 by Rustic Barcelona
Costumer service on this branch is excellent!,
Trishia the manager and her team helped me personally.
Also Joseph Laviolette great costumer service!
No other Bank has been such efficient and effective like this one before!!
Now this is my favorite bank!!
Thanks!,
Enrique G.R.
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January 2024 by Christina McKasy
I want to say thank you to Doreen who works at this branch. She was very helpful when I had an issue depositing a check. I am thankful for her work and follow up on this issue.
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January 2024 by Mackenzie Hull
Great experience, Tamara was kind and helpful.
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January 2024 by karla a.
I called the bank to make an appointment for a 4 o'clock or 4:30. They told me no because it was too late that they had one at 3:30pm, well here I am at 4:30pm still waiting for the banker to help me open a account. This is why we make appointments for a reason because we have things to do,
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October 2023 by Sarah D.
After nearly 20 years, I closed my checking account due to abysmal service from the branch manager. The tellers I have interacted with have all been pleasant and seem to enjoy their work. I moved all of my banking and investments to Chase up the street so I did not have to interact with this branch and its manager and I realized that other banking institutions are far more technologically advanced and service oriented than US Bank. There's no comparison. Save yourself the headache and go to Chase.
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June 2023 by Alonso Estrada
Bad customer service ???????
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February 2023 by Diane Sisneros
Pricey
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October 2022 by Mark Taht
Good ATM that allows for cash ATM deposits.
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September 2022 by christina dickinso
As per every bank everywhere, they're on their time. Dude was nice not to make me pay $7 to cash a payroll check that was from that bank.
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July 2022 by Maria Rodriguez
This branch had the best experience of any bank that I've been to. I had made an appointment to open a business bank account and was new to this bank so it really blew me away having such a great experience. The staff was friendly when I came in and I had to wait less than a minute for Trish, the person who helped me open my business account. Trish was extra helpful and informative when walking me through the whole process, her energy was also extra inviting, that made me feel comfortable to ask questions that were questions that I imagine a good chunk of people have but are afraid to ask in fear of looking silly. The thing that I liked most about my interaction here is actually Trish sharing a story herself when she was young, she had made a mistake that was a learning lesson for her that she related to one of the questions I was asking. This branch was the bees knees and although I live by closer US bank branches, I will go out of my way to come to this one because I loved the service here.Oh and if you choose to get the bonus when opening a new business account, you might want to check the fine print instead of just going in and expecting the amount in your account right away, there is terms and conditions, make sure you have your ducks in a row before complaining that they arent giving you your bonus, if you do you'll be peachy.
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July 2022 by Nofh B K name
Tried to get documents notarized. Employee said all US Bank branches are renewing their notaries at the same time and referred us to UPS. Dump US bank and doing all banking at Navy Federal Credit Union.
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June 2022 by Dorothy Todd
Always helpful!!
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June 2022 by Blake DeLange
Great customer service - Angel made our day. Thank you Angel!
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June 2022 by Heather Taft
SCAM ! Don’t open with them
