U.S. Bank Branch provides a range of banking services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, and personal lines of credit. The bank features a large, traditional building with teller windows and desks for personal banking transactions. Customers appreciate the friendly and helpful staff, noting that wait times in the drive-thru and inside are generally reasonable, especially after recent improvements. Many customers value the convenience of having a local bank open on Saturdays. A standout aspect of this branch is the exceptional customer service provided by specific staff members. One banker, in particular, is highly praised for his expertise in business accounts and his ability to solve complex problems quickly. Customers have expressed gratitude for his assistance, noting that he was able to resolve issues that customer service representatives could not, saving customers both time and frustration. This dedicated staff member has earned a reputation for strong personal finance knowledge and excellent customer service, making him a valuable asset to the branch. Overall, U.S. Bank Branch is seen as a reliable, friendly, and efficient place for banking needs, with a team committed to helping customers achieve their financial goals.
Horrible customer service, takes forever to get a simple check cashed. Save time and go to a different branch.
February 2025
I went into this location the other day to deposit money into my checking account, and left getting a credit card through US Bank. Venus was so informative and helpful through this process of getting my balance of another credit card transferred over to my new US Bank credit card. Thank you so much for your help Venus!... read full comment
August 2024
Excellent customer service, your help is appreciated☮?☮
