This U.S. Bank Branch provides standard banking services, including handling cash, deposits, and customer service inquiries. Experiences at this location vary significantly. One customer reported a fantastic experience with a staff member who was extremely knowledgeable, a complete pleasure to speak with, and who made the process simple and easily understandable. However, other interactions were less positive. One visitor felt service was unprofessional and not super friendly or inviting after overhearing staff laughter. Another customer faced difficulties resolving a past issue about misplaced checks and fee waivers, noting that the only way to connect was via social media after failed phone calls, though the matter was later partially resolved with a refund from customer service.
All the staff were extremely helpful and very patient! They helped me with everything I came for and more!
March 2022
Had a fantastic experience with Bri. She was a complete pleasure to speak with. She is extremely knowledgeable and answered all my questions. Bri made the process simple and easily understandable!
August 2021
Terrible experience. I went to deposit money in the ATM and there was an issue. There was no assistance what so ever and when I called I had to file a dispute and now have to wait possibly 45 days. Most ridiculous experience of my life.
