-
March 2024 by Andrew Walker
Experienced a random shut down today. 2:35pm on a Friday. Locked doors. No one answering the door or phone.
-
March 2024 by jo minguex
Office closed during business hours without reason? Frustrating for walk in’s. Terrible place to mail packages or other items.
-
March 2024 by Honest But-Anonymous
Closed at 11:40 AM on a Tuesday? No signs or anything the doors are just locked
-
March 2024 by Mark R.
THE WORST POST OFFICE IN DENVER!!!!! Where do I start????!!!! First of all, let’s state the obvious. They are understaffed. At any given time, they have ONE employee working. One. The post office will just close AT RANDOM so that one employee can go on lunch. So you will just show up, pull the door, and it will be locked. They keep training multiple new employees who last for two seconds, and then leave.But the biggest issue at this post office is Patrick. He’s awful. Awful. In fact, that is why at least one of the former employees here requested a transfer. And I spoke about him at another location and the employee said, “oh yeah…I’ve heard bad things about him.”My list of complaints about Patrick is endless. But most recently, when I was checking out I went to hit the button that I wanted my receipt both printed and emailed. But he didn’t wait for me to choose that option and just decided to print it. When I said that I wanted an emailed copy for my business records, he informed me that I should take a photo of the printed receipt and email it to myself, before telling the next customer in line to come up. What?!!!!!He is rude and beyond unprofessional. And he is the reason why so many employees leave. Perhaps transfer him to another job where he isn’t dealing with customers directly.Ellie and Trevor were the BEST employees EVER at this location. The best. Since they’ve left, everything has gone downhill, and fast. I live literally 90 seconds by car from this location and I drive 25 mins to another location, just to avoid the chaos here. That’s how bad it is.I’m currently writing this at just after 11am. The post office has only been open for TWO HOURS!!! Why is it already closed for a lunch break?!!! That’s INSANE!!!!!!!!!!!!!! Just unbelievable.Go to the Northfield location. Brian, Vaughn, and the whole staff there are AMAZING. Kind, efficient and always professional.
-
March 2024 by Ebony
Here at the post office to send mail. There is a very long line and the door is locked an hour before closing because there is only one worker here (but I see two) he is not allowing anyone in. Please staff your agency this is a Government Building.
-
March 2024 by Carlton Wise
Horrible customer service experience. We were the only people in the entire store and the clerk got upset and denied service because we had 8 boxes to ship “the printer is getting hot” is her excuse. We had no problem waiting, until she showed us attitude
-
February 2024 by Mitch L
Worse customer service and delivery issues. A priority package was supposed to be delivered in 1 day and nothing . An attempt to deliver to a county agency supposedly was done on a Saturday which we all know they are closed and one week later no delivery was made and they don’t even answer the phone. Thanks it cost me $12.80 to ship and nothing
-
December 2023 by Jeremy Albright
I always have a pleasant experience when I drop packages off here. Patrick is the nicest postal worker I’ve ever met and is very helpful.
-
December 2023 by Michaela Graber
Patrick is so friendly and polite each and every time I go to this post office! Thank you Patrick!
-
December 2023 by Aaron Kiddo
They have stopped delivering my mail twice and blamed me. This most recent time is especially interesting because I'm getting some packages but I guess the delivery person sent back the rest. So instead of Christmas presents, I get to try to track down hundreds of dollars of packages I didn't receive/ that were sent back. Also, I'm getting no paper mail, but the delivery person has taken the time to leave me nasty notes in my mailbox! So, that's fun. I wish there was a way to avoid using the post office ... It is terrible!
-
December 2023 by Jordan N
It's 5:59p as I begin to write this, I got here at 556. I understand that cutting it close, but I did arrive during business hours and I wasn’t doing anything that was going to take much time at all. I just had two bags to drop off but this gentlemen stopped me on the ramp and said 'you need to come back some other day' and after he spent a couple minutes arguing with me he then lock the door on me! I busted my a$$ To get here on time on a bike and then he did me like that... Realistically, if they would’ve just stayed out my way, I could’ve dropped the packages off and still been out the door before six but they weren’t trying to hear that. My 38 years on this earth have never included writing Negative review, but this is crazy it’s the holidays People are working really hard to get packages out on time and they’re doing us like that?!? That’s crazy. I hope you guys had a better Experience than The one I just had... Merry Christmas everybody happy New Year’s
-
December 2023 by Timothy McGettigan
I have never been in such a hostile post office branch in my life. Postal workers loudly abuse customers for failing to address packages to expectations. The line was out the front door, there were only two postal workers staffing windows and, of course, one of the two was inexplicably not serving customers. The USPS hasn't a clue about decent customer service.
-
December 2023 by Kaity Kaity
I never write reviews but I will now. After moving to Denver from the suburbs and mountains I got a wake up call. This post office is the one I have to have due to where I live. I read SO many reviews of people saying someone that works here steals their mail and I thought it was just probably someone who wasn’t employed here because I didn’t believe that type of thing could happen. Well yep whoever works here that’s the thief stole my DRIVERS LICENSE AND OTHER important mail. My mail is secured with a key and cameras so I know it wasn’t a random low life stealing the mail. This is ridiculous. Don’t hire people that steal! Now I want to say that the other staff are probably really great people.
-
December 2023 by Patty Lawless
Went to buy stamps for a mailing. Needed several hundred. One clerk on duty. After waiting 5 minutes in line, clerk told me that he didn’t have that many stamps. He said, “We have very few stamps. You might want to try downtown.” Don’t waste your time.
-
December 2023 by James Mcentegart
This office is usually understaffed. When they have two clerks the line moves quick. Sometimes my anxiety is raging and they have always been patient with me and put up with my load mouth.
