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March 2024 by moe Cole
Mail is always late doesn't come until 8or 9pm ugh
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March 2024 by Sean Smith
Every time I come in, I have a friendly experience.
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February 2024 by Genesis Vega
Making a trip to the post office is never fun but meeting Tara was amazing! She’s beautiful inside and out! She helped me so quickly and she is very efficient! We need more people who are friendly and hard working like her in this world !
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February 2024 by Holly Burns
Missing and/or opened mail/cards coming from this office. I feel sorry for anyone who lives in this area.
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February 2024 by Robert Margolis
Poor example of govt funded so called private company it would be better if it were 100% privatized and no govt funding.
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February 2024 by Christine Cardi
I have had the best experience today with Derrick who works at the Bear Valley, Lakewood Colorado USPS.A package I sent to my daughter was not being delivered due to lack of access at her address.I spoke with Derrick to inform him that there is no problem with access to the property and that my daughter gets packages delivered to her all the time right to her door.Derrick tracked down the package, spoke to the driver who was out making the deliveries and had the package.Derrick assured me that the driver would deliver it to my daughters apartment door today.If for some reason that does not happen, Derrick assured me that he would be in the office on Monday and would deliver it.Thank you Derrick. You are a great employee of the USPS. You should be recognized for your efforts.
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January 2024 by Myranda Kessler
I have lost countless packages and my mail is frequently not delivered. I have NEVER had to deal with a worse post office. Avoid this location at all costs.
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January 2024 by Ratna G.
The post office people are nice but we are in their service area, and repeatedly since moving into this area since 2021, we have not received letters, packages, and mail -- in fact, we are on our 11th item now THAT WE KNOW OF.... lord knows how much mail we do not get that we do not know of. We have not received packages, letters, cards from grandpa and grandma with checks in them. I report it all in Informed Delivery but no one cares. I am sad to say I am opening a UPS box after almost 3 years of this horrible nonsense so that my mail may be better cared for.
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December 2023 by Hannah Ward
Absolutely negligent when it comes to delivering packages. When an apartment complex has 26 different buildings and over 200 units that all share the same street address, saying "delivered as addressed" is NOT a job well done. You DIDN'T deliver it as addressed because it was addressed to my BUILDING and unit number. My Christmas package never made it to me despite clear delivery instructions on which building my unit was in. I've been on the phone for hours multiple times with different people trying to get help, and no one could do a damn thing beyond say "well it was delivered to the right street address, it's not our problem anymore." Absolutely terrible, I hate this place.
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December 2023 by Charles Cox
I waited in a long line to pick up a package I had received a text was ready for pickup. Apparently they looked everywhere and it is nowhere to be found. They told me to come back tomorrow. I showed the text with tracking number saying it was "ready for pick up" but apparently the tracking number means nothing. I hope time and again the post office will improve but again I am disappointed. I'll need to leave work early again to stand in the holiday lines to maybe or maybe not get my package with a tracking number which apparently can't be tracked ?
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December 2023 by Cheyenne
This post office sucks. The mailman that delivers mail to my apartment never seems to deliver it to my actual mailbox and I have to play ring around the rosy trying to figure out where the hell my packages are. I like to buy things with my own hard earned money and I shouldn’t have to be nervous if it’s actually going to show up or not. I really don’t know how hard it is to properly deliver mail to the right mailbox or not scan it as delivered at 6am when it hasn’t actually even been delivered yet. I don’t know what needs to be done to fix this but this is outrageous at this point and it’s about to be Christmas and I can’t even order things because nothing seems to ever get delivered right. I shouldn’t have to go up there on my two days off and hunt down my packages when it should just be properly delivered to my mailbox in the first place.
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October 2023 by Marci Kaplan
I have gone in for 2 days in a row. There is 1 person working the counter with over 10 people on line. The woman behind the counter is going what she can but does not move fast. I waited 20 minutes each time and the line never moved forward. I watched person after person leave, including myself. Not good. Not good at all
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October 2023 by Burt Patio
I simply gave up after 4 attempts and 2+ hours wasted trying to ship a small package. I just cannot believe the lines and the wait times at this place, it's so insane. How bout an upgrade? Or more employees? Furthermore, what's with the people that seemingly just hang out at the post office to chat with the clerks while a giant line gathers? That certainly can't help things. I ended up sending the same package at FedEx in 5 minutes. Costs twice as much but I truly don't think this place was ever going to help me. I'll gladly spend an extra $10 for several afternoons of my time.Edit - after reading more recent reviews I think I see what's going on here. Half of the reviews are 1 stars that couldn't get service, and the other half are 5 stars who appreciate having a 15 minute heart-to-heart conversation with the clerk. Maybe it's actually not the clerk and establishment holding things up, but rather those customers that are so socially inept that they ignore a line forming around the block because they want to discuss their cat with a poor tired postmaster. Explains the people chatting with seemingly no business every time I go. Bumping to 2 stars.
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October 2023 by Nicolae Oncescu
This is the 4th time I've been using this USPS Office in the past 2 months. Every time, the service was exemplary and contrary to what I'm use to from USPS in my previous experiences, it is always a joy to get service here. Yes there are wait lines, there are wait lines everywhere. That's the norm. But every time I had to interact with one of the employees, with no exception they went above and beyond and tried to connect with me, ask about my day and make a recommendation.
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September 2023 by sandra McNamara
I have never had a post office go over and above for me. They are amazing and I’m glad they are my home base now for mail services!!! Thank you for everything. Sandra
