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March 2024 by Steven B.
I used this post office maybe 3 times during my stay in the area from 1997 - 2019. There were times when the Welshire Postal station on Evans Ave was closed and used this location. It is a small office with hit or miss service. Some employees are great, then some employees were brought in from other stations that filled for those that took time off hence the hit or miss part. Can't complain much as they do the best for what they have to deal with especially with that idiot LeJoy in D.C. running the Postal system into the ground!
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February 2024 by L.B. A
Just watched the old woman with short hair who works here be incredibly rude to two women, halfway through one of the women said “ma’am I’m deaf and you have a mask on…” then the old woman took it off and then yelled at them for not telling her she was deaf and said “I do this with my elderly parents you need to tell people before you start talking to them” so cringe and feel terrible for the two young deaf women. The other employee Gabe who helped me was fantastic, friendly, and nice. Go Gabe!
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February 2024 by jane lowe
Lazy shuffling vegged -out clerk talked in circles about nothing when I told him our local sidewalk mailbox door was jammed. Kept making excuses, started blaming me, wouldn't help SOLVE the problem. I had to be the one to repeatedly ask for solutions, someone somewhere who could DO something. He reluctantly gave me an address and then I practically had to beg him for the phone number of a bigger post office who handled these things. Why couldn't he have called them right then? Total joke loser lazy vegetable. I'm sure he wouldn't have acted like that if his supervisor was there. Now I know why the direct post office phone line is never answered.
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December 2023 by Will Bernstein
Has a self mailing station but several times it has been broken when I have gone to use it so end up waiting in line. There is almost always a line as it is a very busy post office. The usually have two people working the counter so the line does move fairly quickly.There is a police station across the street so make sure to follow all traffic laws.
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December 2023 by Leonardo Armendariz
I literally called both their lines, called 10 times in the 3 hours span that said it wasn’t busy and still nobody answered. I went to the building and called just to see what’s up and wow they’re ignoring the calls. Either this is an issue from being defunded to oblivion or terrible management, def both.
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October 2023 by Adam Tatum
Horrible customer service for being a resident of Glendale Colorado and using that post office and purchasing a PO Box I missed placed my key was told it was 5 dollars to get a new one and the dark hair woman was horrible and had an ugly personality told me I had to get a new one online so I asked if they could retireive my mail they said was against the law to do so I guess my birthday gifts will have to wait on September 22 around 1pm you'll see who I'm talking about....Oh yea its my birthday BTW So tell that short dark hair woman.....Thank for making my birthday that much worse? And my family will no longer be using that Post Office and the money that paid for that PO Box will be going to your biggest rivals She really needs RE TRAINING on how to speak to people especially a resident....If I could give them a zero star I would never in my life thought I would experience that whole scenario the level of unprofessionalism....I'm surprised that place is still operating under that horrible management
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September 2023 by Candy Apple
Firstly I know they may be overworked but management needs to do a better job training and reinforcing policies. If you live in an apartment they will not deliver packages to you, even if you have a door bell, no attempt at all. They won’t even stop at the building and just say no secure location. If I live in a home with a door bell, thats different I guess. I spend 90% of my time at home waiting for packages and 90% of the time I have to go pick them up after they insist on making two attempts knowing they will never ring my doorbell. Where is the customer service at? It’s minimal effort to ring a doorbell! Please!!!
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June 2023 by Jonathan
Service was a little bit slow but the staff at this particular post office was very friendly and helpful.
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June 2023 by Ashley C.
Friday at 2pm, why is there only one person working? This is the line. She is providing friendly service and chatting with the customers and not rushing them, which is kind to the current customer. But definitely need more than one worker at the registers here.Finally two people away from the front and the workers let someone cut in line with 4 questions to ask.
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June 2023 by Vilma S.
Even though it was the day after the Juneteenth holiday and there was a long line, I got to the counter in less than 10 minutes to mail out a package and was assisted by Arnetta-very professional, personable and efficient!Bought two books of stamps because the price will go up the 9th of July!
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June 2023 by 1mickjagger
They did a very good job at respecting Jason’s rights. especially Jake, who turned the flag right side up. they were all very professional good job.!!!
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May 2023 by A A
I had replace my mailbox key and Annetta was so lovely to work with and helped answer my questions and order my new key. The post office called me as soon as the lock was changed and the new key was made for me to pick up. I’ve been into this location several times for different things and have always been happy with my experience. There can be a wait for the desk as it’s a small location in a dense neighbourhood but, other than a wait you’re good to go!
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May 2023 by Wolroo
Clerk cant read mailman's writing and blames it on me and BERATES ME IN FRONT OF HER COWORKERS WHILE I AND OTHER CUSTOMERS GIGGLE AND RETURN THE FAVOR!! She kisses her fellow worker and holds up massive lines of people just trying to do business.
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April 2023 by Shaleece
Weird post office they act super friendly and then send your package straight to inspection! Obviously racist ! I was sending perfume and dollar store candy as a gift to a client and they played in my face. The inspection officer said well I can open it and then send it, you should of done that to begin with. I am so disappointed and upset ! My package should of BEEN gone I paid over $100 dollars for over night. Guess they’re not use to seeing black people with money unless they there working with your black a** ! All around sick of usps meanwhile my mail getting stolen but you wanna open my packages. Very sad and backwards !
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February 2023 by Madoka Asari
Of all the USPS I’ve been people here are the nicest and the most patient!! After I’ve moved to my current area, I’ve picked up my international shipments, submitted special requests for my lost apt mail key, and cancelling the special request in addition to standard mail services. Im so grateful for their hard work.
