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August 2025 by Kelly Jo Parker
ABSOLUTELY AVOID THIS USPS LOCATION!!!!!!!!!
I should have listened to the reviews. I needed to ship a concert poster from Red Rocks back home to Iowa, and unfortunately, this was the closest post office to my Airbnb. They didn’t have poster tubes—only a box—which turned out to be a complete disaster.
Tammy, the same woman mentioned in countless other reviews, was the only one working. She was incredibly rude, skipped right over confirming the shipping details, and gave me a nasty look when I asked to double-check the label.
I paid for three-day priority shipping, but it took a week and a half. The package traveled from Colorado to Kansas, then Iowa, back to Kansas, then to Illinois, and finally back to Iowa. By the time it arrived, the box looked like it had been folded in half. My special edition VIP concert poster was completely ruined.
To make matters worse, since it was a purchase from the concert, I don’t have a receipt—so no way to file a claim.
Bottom line: listen to all the other reviewers. This location is a nightmare. Go literally anywhere else.
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July 2025 by Ashley Trail
I was helped by a younger guy with awesome piercings and was in and out in less than 5 minutes! Glad the other reviews didn’t dissuade me from coming here—only saw one other employee while I was in, no sign of the grumpy gal that others seemed to be complaining about.
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July 2025 by Oren O'ferly
Incredibly rude older woman works at this location. Unbelievably rude, no consideration for others what so ever. Should have read reviews and not wasted my time considering how many other people encounter this same rude employee. I don't understand how she still has a job with her poor attitude and treatment of others.
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May 2025 by Libby Parks
Process was quick and staff is friendly!
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May 2025 by Tyler Thomas
Very friendly staff!
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May 2025 by Darlene Shaw
The scary lady works there who hates her job and you for giving her one. Go to any other location. I have no confidence my post will be properly guided.
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April 2025 by Matthew Setlak
DO NOT USE THIS POST OFFICE UNDER ANY CIRCUMSTANCES!!!!
Before today, I had never had ANY issues with shipping any item with the USPS. Sadly, this has now changed. I media mailed several books from this location as well as one ground package. The ground package arrived at its intended destination with no issues, but the media mail book package didn't leave the post office for a full week. Then, it magically was shipped in two days to the destination which was roughly 3-4 states away. When it arrived at the destination, only 4 books out of twenty where there! I filed an investigation the moment I was informed, and I discovered that the package was 11 pounds when I dropped it off at this post office, and only 3 pounds when it left the post office for a Colorado shipping depot! There where no notes about issues with the package or damage.
Rest assured I will be filing all the necessary claims and working with any and all organizations that can help recover as many of the books as possible AND seek compensation for this shipment for me and the recipient.
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March 2025 by DAVie De Wavy
Not much parking, but I have always been able to park out front. Quick service. No post cards available except for special order. Went online trying to find how to order the cards. After a long time gave up. Website is a joke.
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March 2025 by Connor Cyphers
Polite and helpful.
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March 2025 by Cash \u0026 Syd
The meanest woman works here and she happens to always be there when I need to do something. Never helpful, ALWAYS RUDE. I’m never going back because of her.
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February 2025 by Dana P
Great post office! Everyone always apologizes for the wait even if there really isn’t one, super nice when answering questions, quick service, And overall great experience for the last five years! Thanks!
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January 2025 by Keiko Takahashi
I went to this post office for my sister whose mail was being held because she is out of the country. I was met by Tammy who was okay at first. She was “sufficient,” however, as I inquired about having the mail held for another 30 days - as my sister will be overseas still, she huffed and said she would ask her manager. She disappeared for a bit getting the mail and “asking the manager.” She came back and shoved the bin of mail at me and said the manager said no to holding the mail. I had the USPS website up on my phone and tried to point out that it stated after a three day lapse, you could request another 30 day hold. She said very rudely “my manager said he will not hold her mail for another 30 days!” She then pointed out that the mail will continue to be delivered to her mailbox and if it gets too full the mail will be returned to sender. So I guess that’s the easier resolution; keep shoving mail into a full mailbox and then whatever doesn’t fit, process it again to go back to the sender instead of just holding it. I said that I live 60 miles away and cannot check her mail every day or every week and she said “I don’t know what to tell you.” I should have talked directly with the manager because their answer to my question was rude and dismissive on both counts and when your government website says something to the contrary, why do you feel you can just make up your own rules. Lazy and ignorant business practices! I guess you’re allowed to be rude if you work for the government.
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January 2025 by Ezoska Ezoska
Extremely RUDE! DONT LET THIS PLACE RUIN YOUR DAY GO SOMEWHERE ELSE.
Please be aware there is a old lady with blonde hair with glasses she is extremely rude and don’t let her ruin your day. And that there is a gentleman who is very nice wait for him.never ever again
Horrible experience
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January 2025 by David Blakeman
Top notch service and friendliness at this post office. I drop stuff off here maybe 1-2x per month and always have excellent service.
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January 2025 by Anna Chait
I always have good service here and professional, especially Carlos!
