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February 2024 by Sara Colvin
Krista was super helpful. Knowledgeable & helped me get my new phone activated while transferring everything from my old phone. I highly recommend her!
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February 2024 by Kellie Mills
I had an excellent experience working with Victory at the Sheridan & 44th store buying my new iphone 15 pro max! He was extremely helpful & knowledgeable not just on apple products but helped me with other Verizon services. He said he would follow up by phone to confirm all was working well and he did! I have to say this is the best experience I have ever had buying a cell phone and I have had dozens of phones. It is nice to see good customer service these days and someone that takes pride in their job! I always forget to leave reviews but made a point to not forget this one! Can I leave 10 stars?!
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January 2024 by Richard Green
Victory was great, he helped me out with all my needs and took great care!
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January 2024 by Megan L
Amaya talked us through our plan and the price changes that would happen and what it would look like to upgrade, and then mentioned we could save money with our home internet earlier today, it not only saved me money but my mother as well! She was super helpful and knowledgeable! Will definitely be back in the future to work with her!
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January 2024 by ilse Armendariz
It was great Tre is the best an he smells delicious ?
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January 2024 by Katie Sylvester
Amaya was great! Super professional and knowledgeable.
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January 2024 by Jacqueline Sylvester
Amaya was amazing, she was extremely helpful and knowledgeable. She made the process of upgrading to a new phone very smooth and easy. I highly recommend her to anyone looking to buy or upgrade!
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January 2024 by Doc J
Went in for help with a lost phone. Ashley went above and beyond to make sure I got the help I need. Highly recommend.
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January 2024 by Hagan Wessbecker
I highly recommend going to an actually authentic Verizon store. This story has got reps who lie to all of their customers and they will fire any employee who tries to do the right thing. They will demote you if you don't lie. And they will promote you if you've lied to your customers.
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January 2024 by Debby Rehn
Definitely avoid this store and choose a Verizon corporate store. Xavier completely screwed up on multiple things when I bought a new iPhone. Trying to get it corrected has been a nightmare.
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January 2024 by Delaney Kerstetter
Had lots of issues with my phone and finally got upgraded with Clancy’s help. He was Super fast and efficient, and explained everything to me in detail. 10/10
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January 2024 by Christopher Tarantino
I ended up getting caught up in some insane account issues and had to spend 6+ hours at this Verizon store. Normally, that would result in a terrible "don't ever go here, it's awful, blah blah blah" style review (and justifiably so), but the staff here are really top-notch. Sahara helped me out SO much over multiple days, frustrating calls with tech/account support from Verizon corporate, and setting up / troubleshooting multiple new devices, trade-ins, and more over the course of a week. HUGE props to her for service that went above-and-beyond my expectations!
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January 2024 by Grace Floyd
Such an amazing experience and so helpful, Amaya went above and beyond to help me get a new phone!
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January 2024 by Sean Millman
Patrick was exceptional! I came in today to upgrade my phone and he was helpful, professional, and not pushy. I am now saving money on my plan and am very happy with my purchase. Thank you and keep it up! I will be back!
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January 2024 by Sean Stein
Went in to create a new plan at this Verizon store. They vastly over complicated things and constantly tried to sell us more products. We were there for over 2 hours. They promised us a trade in credit for our old phones and we only received half of what was promised. Simon in particular was awful. He told us we would receive a 400 credit per phone that we traded in. When we got the receipt he had financed that 400 dollars which we didn’t realize until our bill was posted for the next month. Now we are paying extra for our monthly plans. I know phone companies are notoriously poor but this location in particular was horrendous.
