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January 2024 by R
The actual pharmacy part of the “pharmacy“ is permanently closed!There is no mention of this on the website. I had an rx called in to this location for a sick child. No mention of the pharmacy being shut down on the automated telephone greeting to check rx status and no one would pick up the phone after being on hold for 50 minutes.I finally drove to the “pharmacy” to figure out what was happening with my child’s medication only to find the pharmacy in the back literally shuttered.The manager said “nothing I can do. Your doctor will have to call the prescription in to another pharmacy“.
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December 2023 by Amanda Arthur
Horrible customer service. The pharmacy manager was extremely rude. I went to pick up my prescription after a long 13 hour day (I’m an ICU nurse) and was treated with such hatred, I was astonished. I was told my prescription would be ready but it wasn’t filled or ready when I got there. I have never been treated so disrespectful by an employee of a store. I called the manager for 2 weeks to speak with him about the incident leaving multiple messages with no returned phone call. Do yourself a favor and do not waste your time coming here. This is the first review I have ever left but something needed to be said. 0/10 Walgreens.
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December 2023 by Erin Windheim
This location frequently is late on photo orders or simply cannot process an order. The employees are lazy or inattentive. I once saw one eating an ice cream while working. Pharmacy itself is almost always a very long wait or they are out of medications. They made me wait 20 minutes only to tell me I had to drive to another location 15 minutes away to get the prescription. I’m done shopping here. Don’t waste your time at this place.
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December 2023 by miss o
It's not the staff's fault—they're often very kind and absolutely try their best. But this store isn't hardly worth shopping in. Products are never in stock. The shelves are bare. The grocery section practically doesn't exist for want of any refrigerated items. Once something goes out of stock, it's seemingly never replenished. And I got terrible food poisoning two years ago from a log of ground beef I purchased here before the grocery section went into full decline. I don't know what's going on here, but it seems like a major problem from corporate.
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November 2023 by Connor OBS
The staff are helpful and patient. I got my flu and covid shot here. They made me feel comfortable when I was feeling faint (I'm not great with needles). They do their best with the staff on hand, ignore the other bad reviews, it is not their fault.
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November 2023 by Bobby Hemphill
You just lost a life long customerYou have been out of my brand of cigarettes for two weeks now. This is an ongoing problem for years now. Whoever does your inventory or stocks your shelves or orders cigarettes needs to be fired. Don't know what your problem is but I'll not worry about it anymore. I'll take my 600 dollar per month habit somewhere else.And you have shown me that you really do not care about your customers on more than one occasion.Bye- Bye
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November 2023 by Taylor Meek
Very unhappy with the customer care at this location recently.I really appreciate the hard work and dedication of folks that work in pharmacies. It’s a very tough job. But a longtime customer asking questions about medications and options for alternative delivery when you are overdue multiple times for refills is not “giving you attitude”.It’s really sad that we can’t be a little more patient with one another. It goes both ways and all I need is to know when and where I can get my medication that is necessary for my daily life.
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October 2023 by Kevin
Issues with privacy. The gentleman that was assisting the person in front of me was being way too vocal about medical information. I have a feeling the customer would not be comfortable that everyone in the lobby is aware that she does in fact, still has hypothyroidism and that yes, her medication is still warranted. All other staff are friendly, and have an expected level of awareness. But there is one gentleman that either cannot process social cues and provide reasonable customer service, or absolutely lacks the desire to…
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October 2023 by Andrew Wingfield
I waited in line 30 minutes just to check in for an appointment for which I arrived on time.... I gave up and left after I caught the pharmacist in passing, who told me it would be another 30 minutes or more before my vaccine could be administered. Nobody communicated these wait times while the line stood still, and folks were strewn across the back of the store waiting to be seen. Why have appointments if you don't honor them or communicate to patients what their wait time will be? I now have to try again to get my jabs, and I will not entrust Walgreens with my healthcare ever again.
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September 2023 by Jenifer Klem
So, I had to call in my prescription because the website was acting up. I call, the lady on the phone was lovely. This all changed when I got there to pickup my prescription.I got there at 127, 3 minutes before they went to lunch. The red haired guy behind the counter said, "we're on our lunch break" so I sat for 30 minutes and waited.At 2 when they reopened the same guy asked to help me. For some reason my meds are not ready even though I was told they'd be ready by 11. So, he gave me some reason I still don't understand but one lady responded that I could wait and she'd get them done or I could come back, they close at 6. So, here I wait. Still.The red haired guy is so unhelpful. He's told 2 customers he doesn't know where things are in the store. Not only is he unhelpful, he's kind of a jerk about it, too.
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September 2023 by Amy S
The red hair guy that works at this pharmacy is the absolute worst. I've had issues with him last month, and worse issues this month. I got a call saying my prescription was ready, when I went to pick up, he grilled me on what the prescription was and why I didn't know the other brand that they had. I told him I'm not the doctor so you tell me what the other brand is. I told him I always have issues here and his response was "well you can go to another pharmacy". Such a jerk. I switched pharmacy's because I'm done with the attitude. Management really needs to look into this. Doesn't seem like he's getting good reviews from others.
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September 2023 by Chandler DeLoach
If you're smart enough to be reading google reviews before having your prescriptions filled anywhere, you're smart enough to not go to this Walgreen's location. If it's not just rudeness you encounter, it'll be incompetence as well.P.S. To the skinny red haired guy with long(ish) hair at the counter who always has a bad attitude - if you're reading this, please consider taking some serious effort to be less miserable. Everyone deals with problems, if you believe that yours are somehow significant enough that anyone who picks up a prescription deserves to have that interaction made as unpleasant as possible as a consequence of them, I promise you, you're mistaken.
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July 2023 by Nunya Bizness
That blond guy at the pharmacy- I think his name tag said Aelius or whatever. I feel bad for his coworkers and anyone else that has to interact with him. I get that you hate your job, but to constantly take it out on the people that come to the counter to pick up meds is ridiculous. Every single time I come to pick up my prescriptions, he’s got a vicious attitude. Just went in today and he made me and everyone else in line uncomfortable. Maybe he should look into medication or something because clearly he’s got major problems
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July 2023 by Emily Bestwick
Female pharmacist screamed at me on the phone and hung up on me. Floored this person has a job in "healthcare". Violent treatment and no medicine is exactly the opposite of what I was looking for. 100% never using Walgreens again. Note - the techs were kind and apologetic, the female pharmacist on duty TN absolutely lost my business for life
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June 2023 by Christopher Johnson
I worked here and can tell you it has it's pros and cons. The pros being the night manager is awesome and the crew is great to work with.The cons being you have to pay $12 for a Walgreens polo, the water fountain is moldy and sometimes doesn't work so you're forced to buy water which is more money out of your paycheck. Overall 2 stars.
