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January 2024 by JG 82
Agree with multiple reviewers that this is a totally incompetent pharmacy. Refused to troubleshoot an issue with a new medication and flat out told me to go to another pharmacy because they had no desire to "waste time" figuring out the issue. Called the Walmart Pharmacy in Englewood, was greeted by someone super friendly and had the "problem" solved in under 1 minute. Don't waste your time here, they are clearly poorly managed and have created a toxic environment for them and their customers.
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January 2024 by Angela Valdez
Went to this pharmacy because it was closest to my house. Never again. Gave them my prescription and they said it would be ready in 2-3 hours. Came back for them to tell me that they do not even have it in stock and they will not have it in stock for several days. They told me to contact a different Walgreens to have it transferred bc they cannot do it. So I did and that location informed that my prescription is not even entered in the system electronically and no Walgreens has my prescription in my area. I've had to make several calls, speak to different people, waste my time on hold, all while suffering in pain needing my medication. This all could have been avoided if the person just told me from the beginning. Seems like everyone there hates their job and hates helping people. Rude
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January 2024 by Chloe E.
Will not use this pharmacy again. Tried picking up a prescription at Walgreens for the first time in a long time. Was reminded why I drive farther away to go elsewhere. Walgreens are always understaffed, causing low morale, long wait times, and overall poor customer experience.
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January 2024 by Susan Shaver
Totally incompetent pharmacy. I drive 30 miles to get my prescription. I had first asked if it would be ready before I drove there they said it takes 2 hours to go through their system. 2 1/2 hours later I get there to pick it up and they said it needed prior authorization and I couldn’t get it for a month. The phone information system said it would be ready by 7:30. I was upset. Hobbled back to my car and started writing this review. 5 minutes later the Walgreens calls and said they talked to the pharmacist and she said I could have it. I was in such bad shape I asked if they could bring it to me so I didn’t have to hobble all the way back. They said no. So I finally got back to the pick up and it wasn’t ready. They said 15 minutes. Exhausted I sat down. Within 2 minutes they said it was ready. I struggled to stand back up and went to get it. Unbelievable.
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January 2024 by WhitneyRoAlexander
This review is for Kaitlyn specifically. She was so sweet and helpful when I was very frustrated about trying to swap from generic to name brand and the system was being problematic. I am frequently frustrated with pharmacies overall but she was awesome and made my day. Thanks Kaitlyn!!!
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January 2024 by Monica Pedersen
Unfortunately, I had a terrible experience tonight with the customer service at my local Walgreens pharmacy. This is not the first time I’ve experienced poor customer service at this pharmacy, but tonight was by far the worst.When I tried to address my concerns with the pharmacy staff, they were dismissive and unapologetic. It was clear that improving customer satisfaction was not a priority for them.As a customer, I expect better service and professionalism, especially when it comes to something as important as healthcare. It is disheartening to see such a lack of care in a place that should prioritize the well-being of their customers.
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January 2024 by Jordan Colaizzi
If I could give a 0, I would. Every single time I come in here (which is always at night, as I work until 8pm), the night crew is *incredibly* rude!! Never have I had more than one employee (both at the same time, none the less) rushing me out and telling me “It’s time to go ma’am!” and “Were closing the store, so are you ready?” in the most annoyed tone as if I just ruined their whole night by even walking in the store.And this was 15 mins before the store even was supposed to close.I must have ruined their plans to close early tonight or something… That seems to be a typical thing at this store, too. Multiple times, I’ve shown up 15, even 30 mins before they are scheduled to close and they were already closed and gone.
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January 2024 by Carolyn Samuel
Do NOT use this or any Walgreens for anything related to Medicaid. They will not fill your prescriptions or give you vaccines. Don't waste your time.
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January 2024 by Jerred Ashton
Pharmacy is a joke. My mother had major surgery and has not been able to eat for 3 days. She needed medicine to help with her nausea. Prescription was put in at 10am. I arrived at 4:30pm and they told me another 2 hours. When I asked why they said it was because they were closed yesterday. How does being closed the day before affect the prescription put in for day of? No sense of urgency and they seam to not care about people. Never coming back. Again this place is a total joke.
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December 2023 by Suzy S.
I hate this place so much due to the pharmacy and how poorly it's managed. EVERY time we try to get a vaccine or a prescription it's messed up. I order the prescription to be delivered, and it says something funky like "waiting for FedEx" for 5 days before I call and they tell me to cancel and reorder. Well, once you cancel, their app won't let you reorder. Today was the last straw. We knew we'd be in for a wait for our flu shots but 40 minutes later we finally walked out. YES we had an appointment. FORTY minutes is BS! I am done. I don't know where I will get my prescription filled now but it will not be at a Walgreens that much I know for sure. Now to find a flu shot.....
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December 2023 by Richard S.
Do NOT use this or any Walgreens for anything related to Medicaid. They will not fill your prescriptions or give you vaccines. Don't waste your time.
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December 2023 by Hailey Pizzutello
If you actually want your prescriptions on time, don't use this location. Staff & pharmacist were very unhelpful. Technician was very rude over the phone.
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December 2023 by Googleguide002
This walgreens has fake pricing. Price on item was 19.99 but 22.99 at the register. Pretty sure stores are getting sued for this right now.
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December 2023 by Jude Sch
the people working here mess things up every month. never once a smooth proccess.
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December 2023 by Sy Dias
Waited over an hour for my flu shot. Just go to CVS
