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January 2024 by Cece Marshall
There is always an issue with my prescription that no one is willing to communicate with me. I’m always polite because I understand they are dealing with a lot of people etc. All I ever hope for is basic communication and it’s never happened, instead everyone goes out of their way to be rude and plain disrespectful, like I am somehow the problem. At least I know they’re treat everyone equally horrible.
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January 2024 by Dave Day
Update: They have been much better lately. If that keeps up, I'll add another star.Worst run pharmacy of all time.
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January 2024 by J
Literally withholds medication constantly. This place deserves to be shut down.
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January 2024 by Fabiana Franco
Drive through here is a hit or miss. Sometimes it takes longer than 40 minutes with only a few cars in front of you.
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January 2024 by Rhonda Chou
The ABSOLUTE worst Walgreens pharmacy. Incompetent people at its finest.
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December 2023 by D. Vigna
I have called 15 times over the past week to transfer a prescription. No one answers the phone. It automatically hangs up after about 5 minutes and 30 seconds. I went into the store and they were so rude. My prescription is still not transferred. Horrible experience.
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November 2023 by Courtney H.
Worst customer service for a curbside pickup order I've had. I checked in on the app & was waiting a good 15 minutes before I called the store. Got hung up on the first time; second time the guy had no idea I was here for pickup. He said "okay I'll look for it but you might have to come in". After another 10 minutes, I walked into the store to see the two associates standing there talking about me not knowing how to get a hold of me to come inside since he didn't take down my phone number. Hm maybe walk outside to the curbside pickup spot I'm in??? Not rocket science. I then went to retrieve my order from them and was given all my stuff to carry without a bag.. really disappointed in the lack of common sense service from the team members here. If you can't fulfill curbside services; don't offer it.
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November 2023 by Christopher Oneyear
The customer service at this Walgreens is fantastic but the hours online said that they were open till 10:00 on Saturday and Sunday and that's not the case. But this really is a great location
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November 2023 by Sarah S
Worst pharmacy ever. Obviously short staffed and idiotic. They lie and say there’s a reason for something and then back-peddle and then say something different. Horrible place. RUN
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November 2023 by Michael Smith
doesn't even deserve one star had to do it to leave a comment. Need more staff one person just stares out the drive thru. While another is not sure how to use the computer. More training is definitely a must. Been in line now 20 mins one ahead of me.
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November 2023 by Rachel T.
I’m always confused by why Walgreens leaves this location open, but doesn’t actually staff it. Booked an appointment for a Covid vaccine, which was confirmed, and of course, there is no pharmacist on staff and the lady at the front desk just said it’s a stupid system, and doesn’t actually mean anything when you have an appointment.
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November 2023 by Aimee S.
I have had the absolute worst customer service experience, possibly of my entire life. Don't use Walgreens for your prescriptions if you need anything filled in a timely way. I have a time sensitive medication which was ready yesterday. I selected the same day delivery option and it was not delivered. I called this morning and the person I spoke with said that it was ready for pick up and not marked for delivery (although it shows same day delivery on their website). I just sent a friend down to pick it up for me only to learn that the pharmacy isn't open, even though the store indicates they are open at 9:00 am there is a sign up apparently in the store that says they won't open until 10:30 am. I would use ANY OTHER PHARMACY in Denver over Walgreens, seriously. I wouldn't even go there to buy a pack of gum at this point.
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September 2023 by Mary Lee
Worst Walgreens every time I’ve been in. Every time I’m in, the Pharmacy is closed temporarily or the people ant the Pharmacy are rude/overwhelmed. I just tried getting passport photos done and the man at the main register said all the passport machines at Walgreens are not working and they’re having “major issues.” Then switched his excuse that I would need to call ahead of time.A lady walked out with me overheard that conversation and she said this is the worst Walgreens.I just called a different Walgreens in the neighborhood and the man who picked up said I can come right in and get my passport photo done any time… totally different response than this Walgreens.
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August 2023 by Rosy
The woman picking up calls that was on shift 8/2/23 needs to be fired. She was picking up the phone like it was hers- just saying "hello" then she put me on hold 3x and wouldn't pick up every time I tried calling back. There must be something better than these bottom of the barrel employees. AVOID THIS WALGREENS AT ALL COST.
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June 2023 by Paul Bunyan
The pharmacy continuously gives inaccurate times. I understand there are busy times but please try to be more accurate.
