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November 2023 by Katelyn Bowles
Such nice staff I recently switched pharmacies Amy was so helpful and kind. Thanks guys!
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October 2023 by Morgan DeVillier
Both times I’ve been here the people I checked out with were really rude to me. I didn’t know my insurance wasn’t on file and I paid for something. It was only after I paid that the lady told me it wasn't on file. My insurance card has never been sent to me even after several requests so I don’t have all the information on hand. The women refused to look up my information on her database and told me to call my insurance. (Those who know, calling Medicaid isn’t a small ft). Next time I went I asked the clerk, a different person this time, if she could look up the info for me. She did with hesitation. After finding it, I mentioned what had happened before and thanked her for looking it up. She proceeded to give me attitude saying that it isn’t her responsibility and that I should have my insurance card. Beyond rude and inconsiderate. What if my medication was needed to save my life and I couldn’t afford to pay it without insurace, would they just make me pay it without using their resources to look up my insurance? From my experience, yes. It only took took maybe 3 minutes to look up compared to the hour or two I would need on the phone with medicaid. I am so disappointed in their attitudes and lack of workmanship. So sick of the “it’s not my job” mentality. The world we live in is hard enough, and especially the medical system in the U.S.
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June 2023 by Lindsey F.
Came here to buy four large plastic storage containers in the middle of the day. Went to the self checkout, rang myself up and then started heading to the door. Employee from a good 50ft behind me YELLS "Miss! Miss! DO YOU HAVE YOUR RECEIPT?!" so loudly that at least five people are now staring at me. I nod and she screams "Give it to the lady at the door then!" (Which I was planning on doing). Lady at door screams before I've fully reached her "Do you have your receipt?!?" I hand it to her then she opens up all the bins and checks inside for stolen goods, and takes her time looking over the receipt and back at the cart about 5 times. Honestly I was blushing by the time this was done. It was pretty inappropriate. If they're going to treat people like thieves, it could be done in a less obvious manner.
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April 2023 by Tomas W
They always take excellent care of my needs. Sometimes the insurance billing gets weird but they always take care of it. Im thankful for the team they have and Im always glad to see them. If I was Oprah I would buy them all a new car. Unfortunately, Im not so the best I can do is thank them for the excellent service they provide.
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February 2023 by rachel lubow
I am so appreciative of this pharmacy staff. The technicians are friendly, attentive and always do their best to help you find what you need. Check out is consistently smooth, with little wait time and 100% accuracy.Ryan, the pharmacist—I am so grateful to have found a pharmacy with such a compassionate, dedicated and hardworking pharmacist. He is committed to helping patients find solutions when faced with difficult situations from health insurance issues to medication supply shortages.I’ve recently had issues getting certain prescriptions filled and Ryan has worked diligently to help me find all possible solutions, calmly explaining what can be done while showing empathy and acknowledgment of the stressful situation.10 stars, really.
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January 2023 by Rachel L.
I am so appreciative of this pharmacy staff. The technicians are friendly, attentive and always do their best to help you find what you need. Check out is consistently smooth, with little wait time and 100% accuracy. Ryan, the pharmacist--I am so grateful to have found a pharmacy with such a compassionate, dedicated and hardworking pharmacist. He is committed to helping patients find solutions when faced with difficult situations from health insurance issues to medication supply shortages. I've recently had issues getting certain prescriptions filled and Ryan has worked diligently to help me find all possible solutions, calmly explaining what can be done while showing empathy and acknowledgment of the stressful situation. 10 stars, really.
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January 2023 by Randy M.
I haven't been to Walmart in a while and I just went for a couple of things and they don't offer plastic bags at self check out even though I'm willing to pay the $.10 and they don't offer reusable bags. You can buy a self check out as well as well. I have a lady with glasses and colored hair standing right next to me at the end, where you bag stuff, watching my every scam literally like two or 3 feet away for me. Also having another lady right behind me a self check out standing in front of the computer looking at me while there's three or four of the self checkouts open with people scanning I'm always getting profiled at this one and I don't understand why they sometimes have to scan every item I have at the door instead of just checking the receipt they scan every item I have with there gun I don't know what's the problemShould have went to target or some else
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November 2022 by Ashley N.
We received expired, moldy vegetable stock on our most recent pickup order. We have loved using pickup for the convenience but after waiting 30 minutes in the parking lot, having them substitute incorrect items and finding out we received rotten food I do not think we will be returning. Most of the staff are young and doing their best, likely understaffed so I don't blame them - this is just not where I'll be choosing to shop now.
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September 2022 by Amalia Solano
This pharmacy is my favorite. Every encounter I have had they do their best with customers. Just watching them deal with others in line I have never seen them get upset or irritated. I love Christy- she’s my favorite! Fast service as well. Don’t forget the drive through…it’s a great service!
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September 2022 by CM Velasquez
I love the gang at the Lakeside pharmacy! We have gotten all of our covid vaccines there. They have always accommodated around our work schedules. Christy is so very helpful & her smile makes you feel welcomed!Thank you all!
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September 2022 by Lily Metcalfe
I scheduled a vaccine booster appointment for Sunday. They called and told me they needed to wait for the new booster to come in and would save a spot for me and call me when it did. They never called me but I’ve called them each day to check. Today the lady who answered rudely told me it came in but she cannot fit me in today like they had promised. Very short with me and very rude. I am pregnant and wanted to get this done before I left town this evening and now Walmart pharmacy has screwed me
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September 2022 by JN
1. When I called in to transfer my rx from Kings the actual pharmacist (i.e., not an aide) was helpful and polite and filled the rx's quickly. =plus two stars!2. The Pharm techs /assistants who man the cash registers and clearly hate their job are unfriendly and grim. I always make extra efforts to be friendly to they just to see how they will respond and it is always the same; unpleasant. I assume they are worked to death or improperly trained as they never ever smile. =minus a star3. When they are busy, if you are on hold , the techs sometimes disconnect you when they pick up bc the Walmart phone system is p**** Or maybe if more than 2 people are on hold the system can't work right? This necessitates a call back. NOTE: I doubt it is the professionals at the pharm that are the cause of this issue. Especially when one considers that the Walmart website ITSELF also has issues as it never loads properly on an IPHONE (I can only assume they are trying to force you to use the app bc surely this giant retailer must know about this issue and simply does not give a rat's). = minus a star4. The line is never long at this location. Yay! = plus a star
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September 2022 by Fay Buckley
The staff there are always very helpful. Christy always answers all my questions even when she is really busy.
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September 2022 by Mikki
Christina is so friendly and helpful(:
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July 2022 by Sam Jewett
The pharmacists here are great. They are very friendly, helpful, and fast.
