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February 2024 by Boedy H.
Would poop here again, toilet was fun to use for my butt. Vey warm from the last person!
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February 2024 by Donald C.
I use my United healthcare card and place orders online and every single time I place an order I have problems not one time have I had my order delivered complete it's always split in two different sections and then I get an email that says check on your order and when I click on the button to check on the order it brings me to the front page of the app it doesn't take me to where my order is there's no way to find my order so why send me an email at all it's worthless.
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November 2023 by Asami M.
Very poor customer service. No smile , No greetings to customers. Especially at the self checkout. I like shopping at Walmart for my convenience but so disappointing to see many unfriendly employees at this location...
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October 2023 by Paula B.
2-3 years ago I was so impressed with this Walmart that I drove out of my way to shop here. This Walmart has recently changed their layout. It's confusing for those of us who commonly shop here. I asked 3 different Associates if they could direct me to the 'Vicks' vapor rub. They all said "no", which I thought was unacceptable. If they didn't know, they could have used their handheld (like they did in the past) to find it, or they could ask another co-worker. Another Shopper, who heard me ask them said " You can not rely on them, they won't help you!" When I got to my line, I asked to speak to a Manager, second to the Store Manger (who doesn't work on weekends), this Manager met with me with an unpleasant demeanor from the onset. She was not open and willing to help. Her disposition (maybe because I am black, I'm not sure) was immediately hostile. When I said to her, no one offered to go beyond " I don't know" to help me find the Vicks, she rudely stated "Well did you get a name?" I said, just like I don't see your name tag, I didn't see theirs." She had purple miniature buckets tucked under her arm concealing her name badge. (LOOK at the camera 10/22 between (9:30 am and 10:10 am),. She untucked her name badge and said " I'm wearing mine!" I may have touched her name badge (NOT HER PERSON!") Body and said, maybe the employee had it concealed just like you. Her response was so aggressive that it caught me off guard and I asked to speak to another Manager. Prior to that Manager conversing with me, she listened to the hostile Manager and met me with hostility and disdain. I told her all I wanted was Vicks then she Ellie was so curt and rude that I took her picture, she told me to leave. I did not use profanity, I was not disrespectful, I did not threaten them with harm, nor did I physically touch their person, I was so confused as to why asking for VICKS led me to here. A police Officer D. Dunson, said it doesn't matter what my civil rights are to shop there, if Walmart asks me to leave, right wrong or indifferent, I must leave. He said "file a civil claim" I am only here to do what they tell me. There is no justice in that. I can only guess that the Aurora Police Dept. is being paid by Walmart to do exactly what they instruct . So he did. It's inexcusable Mofia mentality! At the end of the day, I was kicked out of Walmart for asking for service without threatening anyone, or using profanity. Walmart on Hampden is disgusting. I invited the Walmart team, Ellie the Leader and Officer Dunson to pull up the cameras and tell me where I imposed any kind of threat, they said, " we won't". It was just easier for them to "Kick me out" Because at the end of the day. I was a black female they did not want to service.
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October 2023 by Dyannah M.
My complaint is about the drivers. I have had numerous issues with getting my groceries or items being stolen. The biggest one is I ordered a bunch of meat for 4 th of July and I got everything other thing except my meat. I truly believe the driver stole all of my meat but the store says, they just forgot it at the store. Then yesterday I ordered and got a cold rotisserie chicken and upon opening the bag a piece was pinched off my chicken and I of course had to throw the entire bag away. Then my tartar sauce was delivered without the protective sticker on the top. Which means it had been open too. I always choose to sign for my order but the last two times I have ordered, my food was left outside of my door with no picture or anything and it's obvious they are signing for the customer and just leaving. Maybe because they are stealing and eating peoples food! From here on out I will no longer order food from Walmart.
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October 2023 by Samantha Parker
They truly don't care. Go somewhere else, anywhere else.
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September 2023 by Brendan S.
DO NOT ORDER A DELIVERY OR PICK UP!!! Spent over 100 dollars on groceries and picked my time for the next day at 10-11am. Easy right? No says my delivery was attempted then not complete, so I go to the store and they say my driver "stole" my groceries so I try to get a refund. Can't get a refund, so we order another delivery. They say it will be delivered by 2:30 it is currently 4:00pm and we have not received it and they are not declining our calls. I can't stress enough do not go here!
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August 2023 by Darlene S.
Honestly this Walmart is HORRIBLE they are very lazy when it come to online orders they give you whatever they want you to have I had a online order and I called up to Walmart and asked if they had oxtails and bottle water they say yea but when I look a my order they said the items isn't available Ive tried to call nobody answers the phone and this isn't the first time they've done this I'm honestly over it and if anyone wants to order with Walmart CHOOSE A BETTER ONE THAT WILL DO THEIR JOB
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August 2023 by Carolyn P.
Terrible Wal-Mart! No one available to ask for anything. When you do find someone, they aren't friendly. We are spending so long here because we ordered tires for our car online and set up an appointment for 10:00 at 11:47 we were texted that they started. We could see the car was still outside. Finally after my husband called to complain the car was ready at 1:26-- only to find out they called the wrong tires! Not sure when we are leaving. Never coming back.
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August 2023 by Andrew M.
Where do I even start? The automotive center is a dam joke. 12 o'clock appointment. What's the point? They didn't get my vehicle back for 2 hours. 1 mile down the road and the tire pressure light comes on. They couldn't even set the tire pressure correctly. After several conversations with them, all I asked for was for them to have an open line of communication and they still failed at it. Good luck trying to get them on the phone cause not even a single person can pick up that works in the entire store.
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August 2023 by Jordan P.
When I went to pick up the cake there was no one there. I asked a guy working near the meat area and he said there was no one in the baking area. I found a manger and they told him to go grab the cake. The cake was supposed to say "what whale it be?" But it said "what what it be". There was also supposed to be blue on the inside for the reveal and there was no blue on the inside.
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July 2023 by Bryan M.
If you are looking to reach anyone by phone at this Walmart you are out of luck. No one answers in any department and the phone after awhile goes to a busy signal.
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July 2023 by Naaman B.
After 3 hours wait they tell me do not have the tools to remove the scrape padunder my car. Poor customer service and I will not be back! And Kenn you're an idiot and an azz!
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June 2023 by Hector B.
If it was possible to go below one star, I would! This was a crappy Walmart start to finish. I had over two hundred dollars worth of cleaning supplies, towels, etc. to help upgrade my kids' apartment. At check out, I asked for some bags! The lady rudely told me, "This is Walmart! We have no bags!" I was like, "How will I get this to the car and an apartment?" Her reply, "not my problem. We have bags for $0.75/ each." I said that in not paying for bags. Don't you have some plastic bags! "I said it's Walmart!" I walk out and left my full cart! This is getting stupid. Walmart could care less about the customer or the customer experience. This is why online is winning!
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May 2023 by Amanda B.
The store is okay but there are always odd men in the parking lot hanging out and chain smoking cigarettes. It's so bizarre that it's a creepy social gathering area.