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January 2024 by Lee Bennett
As I was working with small business banker Yuri, she almost casually mentions that the branch was (very quietly) getting robbed. The robber leaves the bank, the staff lock the doors, and Yuri continues working with me. Everyone is as calm as possible throughout the entire event. The police arrive and shortly thereafter a pistol-like sound comes from the back of the bank. The police draw their sidearms, command everyone to raise their hands, and investigate the source of the sound. Turns out, a frozen soda can sounds a lot like a pistol when it explodes. Even after all this, Yuri keeps doing her job.Yuri and the entire staff were some of the most professional people I've had the great pleasure to work with in Denver. Seeing how calmly and quietly they handled the situation makes me confident in their bank. Well done all.
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January 2024 by Carissa Stoner
People complain about the smallest stuff. This branch is great! One of the bankers, Kaleb, gives the best customer service!!
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January 2024 by Evan Gray
Came here to get cash but there is none in the atm.
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January 2024 by Dallas Erwin
They never ever answer the phone. Never. Not once.
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January 2024 by Elizabeth Ramos Torres
2 tellers standing there having coffee while 2 other tellers handle a ling line i waited in. Wont be returning to this branch. Friday afternoon before 2 seems a great time for all staff to help
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December 2023 by Kendra Edwards
Showed up at 4:58pm and doors are already locked. You are in an obscure location with a small parking lot. I cannot access my account using tap to pay and it has taken over 3 weeks for my debit card to arrive. Thank you for continuing to make everything just a little harder.
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December 2023 by Robert Fox
Wells Fargo once had two locations in North Cherry Creek, but the Sears block next to Whole Foods is being redeveloped and the branch there has been closed in favor of a new location at Colfax and York.This branch remains open. It has the great virtue for the Cherry Creek area of a free, private parking lot with quite a few spaces. There is also a 24-hour ATM. Those amenities make this a very convenient place to bank for those in the area.It would be nice if the ATM had some sort of shade. It is very difficult to read the display when it is hit by the afternoon sun. You can enter the parking lot from Steele Street or from First Avenue.
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November 2023 by Russ Johnson
Wells has done pretty well by me, I have no major complaints.
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September 2023 by Marc Wanagas
Will not honor or cash valid checks drawn on them. Reported.
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May 2023 by Gosha Tomasik
The reviews don’t lie. It’s a shame I’ve bank with WF for 17 years now. Their customer service is so poor, the teller at the counter can’t even say “Goodbye” to a customer. If this branch wasn’t open on Saturdays, I would never come here.
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December 2022 by Lisa Hill
I will be closing my accounts at Wells Fargo. Last straw was Wells Fargo giving my husband bad information about their check clearing procedures that cost him thousands of dollars.
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November 2022 by Joseph Harrison
Avoid this teller at all costs. He is rude and combative.The rest of the staff is pretty great
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October 2022 by JK92
Absolutely the worst experience I've ever had at a bank. I have tatoos and a rough look. When trying to cash my check the teller gave me one look and called her manager over. Directly in front of me they discussed me. Asked me to sit and wait while they verified my identity. I felt judged and both tellers were extremely rude.I will never come here again.
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July 2022 by Evan Meredith
Three people on their phones but too busy to help us. Do yourself a favor and find a better bank with actual customer service.
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March 2022 by Lani Love
Melva made sense of my complicated situation with kindness, intelligence, patience, humor, grace, and overall excellence! I am able to walk out today feeling at peace and so well informed! Thank you Melva. I will not hesitate to return to this branch or let everyone know the amazing options Wells Fargo has to offer based on your impeccable customer care!