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December 2023 by DS
After I received an email regarding an unsettled transaction and money had been returned by the receiver’s bank to Western Union and Western Union refund money to my bank account and transaction between me and Western Union was done. Then I used another option to send refunded money to the receiver and I sent the refunded money from my bank account by direct wire transfer to the same account to the receiver's bank. I don't have any control or information on the receiver's bank.Then 30 days later Western Union asked for the money back, I received an email from Western Union: "that it was an internal error that caused the transaction to be completed and also being refunded". Based on misinformation by the Western Union, I am sending the second payment to the receiver's bank. It's not my responsibility to recover any money from the receiver's bank if any was mishandled by the Western Union.Western Union executive resolutions department made a clear decision: "Please be advised that this won’t bring any legal implications to you", but the Risk Collections department threatened me "outstanding balance may be sent to a Third Party Collections Agency and your credit score may be affected"The Company does not solve the problem after filing a complaint with CFPB and email to Global Customer Engagement Director Agne Domarkiene, Executive Resolution Lisa Baker , President of Consumer Money Transfer Khalid Fellahi .After more than 170 years in business, Western Union no more reliable and can 't be trusted.
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December 2023 by Miguel Gonçalves
Western Union is Con company on the money sending world. They fraud everyone out thousands. A criminal company like this one should not be operating. All of it's staff and management should be inprision
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November 2023 by Zmarai Kassi
Oo 15/06/2023 and again on 18/06/2023 my daughter in Swiss sent me two times 2500.00 SFr.- total of 5000.00SFr., I did not receive the money, until I complained about it 4 days ago, then the WU refunded the 5000.0 to my daughter. It would have been gone for ever if I did not complained!
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November 2023 by Mark Azzam
This company is totally thieves irresponsible . Promise and promise to call or send mail regarding a very small amount of transaction and transfer they never paid out the money and never send back to the sender . A very bad communication and ignoring the calls comes with stupid reply and keep promising
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October 2023 by Crystal Luttrell
Western Union is a scam. My husband tried to send money to himself for us to use on our honeymoon, from the US to Argentina, but got blacklisted. Online, Western Union says you can do this, but apparently you will get blocked. He called multiple times but kept getting hung up on with no explanation. I then tried to send money to him, and I received two emails from Western Union, confirming the transfer and that it was ready for him to pick up. We went to Argentina, and when he tried to pick it up, they said he was blocked. The Western Union in Argentina tried calling the headquarters but also got hung up on once mentioning his name. This is highly unprofessional. We can not get any answers on why he was blocked nor how we can get our money to use to get around in Argentina. Western Union is leaving us stranded in Argentina. Also, if you go to a Western Union, make sure it's early in the day, as they run out of money pretty quickly in some areas. We no longer trust Western Union and are trying to find other options.
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October 2023 by Erian Pranda
These are the Western Union headquarters. What ever you do, don't bring any wedding party or anything that has to do with fun. They were rude from the start and they continue to harass me everytime I come here. Obsolutely terrible. I hope anyone else buys the building.
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September 2023 by Luis Sanchez
Be wary of western union transactions. Gave me a coupon and it said it was good online and then it charged me the full fee amount again. Do not use these services
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September 2023 by Siane F
Keep getting phone call from this number and try to fraud me, I have never opened account here ! Do not pick up and block it off !
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July 2023 by Scott Auwarter
Be wary. Western Union made several unauthorized withdrawals from my debit card account totaling more than $2,600 and has thus far refused to conduct a thorough investigation and return the funds. Horrible customer service. Their web app is not secure.
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June 2023 by Emad Abaza
Hi, I transferred to my friend USD 400 from Saudi Arabia to Turkey western union and usually he receives them in dollars but many branches of western union in Istanbul refused to give him money in dollars and they delivered the remittance in Turkish Lira , I believe you are violating the international policy
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May 2023 by Don Cheshek
Replaced tiles at Charles Schwab. Security was awsome to work with.
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April 2023 by Larry Means
I have shamefully learned to hate western union too many problems with them.
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April 2023 by douglas rodriguez
I have been waiting 16 days for a 2000 USD refund with no resolution yet, I have been lied and deceived every day is a different excuse. I cant wait to recover my money to cancel any business with a company that doesn’t respect its customers
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April 2023 by Rushikesh
Best money transfer facilities. This headquarter is very clean and amazing. One can have a great mountain view as well.
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March 2023 by CHOPPER
Very reliable money transfer company, I've been doing business with them for years now, easy to use app. They even refunded me a transaction which they said my beneficiary did not receive, but as i go through my files, we where able to claim the said transaction. Thank you anyway.
