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October 2025 by John Mansour
Bad company horrible service
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August 2025 by david dean
Can I please be contacted to be let known where I serve your company with a lawsuit? And do we send ice agents to Denver?
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December 2024 by A Smith
Western Union another American iconic company. I do use these services from time to time and thankfully I have never had any problems in over 50 years. Good business model.
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October 2024 by Игорь Акименко
You're kidding, I think...
I'm sending a small amount to a friend so that he can buy himself some food in a country where there is a war. Some 100 euros will you check for three business days??? I am deeply disappointed by this approach. I hope you are well and safe and your lunch is served on time. The friend will wait three more days in addition to that week of waiting. Complete disappointment((((
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December 2023 by DS
After I received an email regarding an unsettled transaction and money had been returned by the receiver’s bank to Western Union and Western Union refund money to my bank account and transaction between me and Western Union was done. Then I used another option to send refunded money to the receiver and I sent the refunded money from my bank account by direct wire transfer to the same account to the receiver's bank. I don't have any control or information on the receiver's bank.Then 30 days later Western Union asked for the money back, I received an email from Western Union: "that it was an internal error that caused the transaction to be completed and also being refunded". Based on misinformation by the Western Union, I am sending the second payment to the receiver's bank. It's not my responsibility to recover any money from the receiver's bank if any was mishandled by the Western Union.Western Union executive resolutions department made a clear decision: "Please be advised that this won’t bring any legal implications to you", but the Risk Collections department threatened me "outstanding balance may be sent to a Third Party Collections Agency and your credit score may be affected"The Company does not solve the problem after filing a complaint with CFPB and email to Global Customer Engagement Director Agne Domarkiene, Executive Resolution Lisa Baker , President of Consumer Money Transfer Khalid Fellahi .After more than 170 years in business, Western Union no more reliable and can 't be trusted.
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October 2022 by David Bishop
I recommend never send money using Western Union. I have been waiting for my refund since August 10, 2022. Today is October 6, 2022. Will be 2 months by next week. You will always speak to someone in Philippines or India. They always give excuses and alibis. Always claim that escalation department is working on it.
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October 2022 by T S
Wu plus dont work , only troubles with this s...
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October 2022 by M M
Wu plus dont work , only troubles with this s...
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September 2022 by Murat RS703
(Translated by Google) If I could put 0 stars I would do so with great pleasure.We thought we trusted Western Union, unfortunately our money was stolen by the company they gave responsibility to.We have been waiting for the refund of our money for more than 4 months, the Western Union company does not monitor this situation, it ignores it!I filed a complaint with the police, we are absolutely not satisfied, I am in favor of closing this company.(Original)Si je pouvais mettre 0 etoile je le ferais avec grand plaisir.Nous pensions faire confiance à Western Union, malheureusement notre argent a été volé par la société à qui ils confiaient la responsabilité.Cela fait plus de 4 mois que nous attendons le remboursement de notre argent, la société Western union ne surveille pas cette situation il l'ignore !J'ai porté plainte à la police, nous ne sommes absolument pas satisfaits, je suis favorable à la fermeture de cette entreprise.
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September 2021 by xoda 369
Love it ,almost about 15 years, l used to sent or recive money to my friend or family ,and I read some of low level of review, that l think they will not happy with their life for thats why ,they IQ on 0 point ,to complained about money transfer at western union is very simple,easy and secuir in the world,the number one internationl bank in the world.Thank you western union.
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May 2021 by Steve Lassiter
Do not under any circumstances use this company. They are the worst
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May 2021 by Liu David
western union is the absolute worse to do business with. I have family overseas and have transferred money to the same person to the same country for months and years 2-3 years ago. Today i summited a transfer online but paid in person at a western union certified location. I get there pay the money and everything seems fine. But then the person tells me the money is on hold, that fine too. I call them answer their questions and the agent tells me the funds are available for pick up/ except moments later when i go online i find out that the agent lied and canceled the transfer. They then tell me that they need to talk to the physical agent in store for more information, at this point i have given up and just want to get my money back. "Unprofessional liars" is a understatement for this company.
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February 2021 by michael byrd
Stay away from WU you can't log into their site and you can't get through on the phone all you get is a Spanish message i won't ever use WU money transfer site again and I encourage everyone to stay away from Western Union
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January 2021 by shila ramesh
Love it ,almost about 15 years, l used to sent or recive money to my friend or family ,and I read some of low level of review, that l think they will not happy with their life for thats why ,they IQ on 0 point ,to complained about money transfer at western union is very simple,easy and secuir in the world,the number one internationl bank in the world.Thank you western union.
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September 2020 by Nav Sidhu Mebourne
Had a worst experience of my life sending money online to bank. I called them 3 times.
I chose the option of reviving the money between 0-1 business days and now they are saying that money will take up to 5 business days to get to receiver. People behind the phone don’t know how to speak. They are behaving like they are use to this kind of calls.
