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July 2023 by Juliet P.
Can I give them negative stars? I'd like to give them a -2. I'm a disabled woman with a chronic condition that makes my life difficult and painful. I have enough challenges that I face without having to worry about my pharmacist being a mean, judgmental, rude, ineffective jerk. But he was anyway. It was almost like he felt it was his personal job to make me feel bad and cry once a month when I came into get my prescriptions filled. He repeatedly "lost" my scripts, put them aside and ignored them, put arbitrary holds on them that none of the other pharmacists could explain, etc. when I asked what I could do to help the process and make his job easier, he scoffed and said "YOU can't DO anything." Not sure what he was trying to imply with his choice of enunciation, but honestly it just felt antagonistic. At a point, I would actually start to get anxiety around 3 days before my pickup date, and it would rise until my meds were finally picked up. On the months I was mobile enough to pick them up, I would have to breathe through it and give myself a pep talk in the car. On the months my husband had to pick them up, he would get all sorts of excuses and so many times they'd lie when you called and say the prescriptions were not ready when they were, or that they were ready when they weren't. What even is the point of that? The rest of the pharmacy staff was overworked, I'm sure underpaid, and noticeably miserable. Half of them would try to smile and be friendly if you engaged them in pleasantries, (i.e. "how are you today?" Or "thank you so much, I appreciate your help"), and the other half would glare and grumble and ignore any and all conversations or even questions about medications. Speaking of calling, if you need to talk to the pharmacy, have fun with that. I was on hold each and every time I called, which since they were constantly losing/misplacing/ignoring the prescriptions my doctor sent in was monthly. And by on hold, I mean on hold for a *minimum* of a half hour. Then, if you were lucky, you might get to talk to the crabby pharmacist or crabby and overworked tech, but you're just as likely to have your call dropped, or you can hear someone pick it up and hear the background Pharmacy noise-only to hear them hang up on you. After that happens the second or third time and it's a min hold time of 30 minutes, my patience had usually eroded to about nothing. I switched pharmacies 18+ months ago to an independent. My new pharmacist is the kindest, most empathetic woman. She owns the pharmacy and her employees are all in good spirits and kind as well. They ask how I'm feeling, and when my husband has to pick up my meds because Im not physically able they always send well wishes with him. Remember what it was like before we let monopolistic corporations turn us all into dollar signs? That's what my pharmacy is like now. I actually look forward to picking up my scripts now. I bring the staff cookies or stickers or little things just to show them I appreciate them. And they have my prescriptions ready on time every month without complaint. Strangely all of those "necessary" holds and delays at WG every month don't exist. What a surprise. We've switched all of our household scripts from Walgreens. I've also talked about 10 of my friends into switching theirs from Walgreens as well. I sent a detailed, but professional email to them when I first switched, and never got so much as an auto reply response. I've now made it my life's work to get people away from this awful company that could not care less about helping people. I just hope Walgreens goes the way of Blockbuster and finally goes under because they've treated their customers and employees like garbage in the name of making some sociopathic billionaires richer. If they do, I'll chuckle and move about my day. Shop independent-it's the only way we can get away from this nightmare system of monopolies feeding the society-destroying top f
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July 2023 by Jaleydy P.
I recently had an unforgettable experience at a Walgreens, and let me tell you, it was the most pathetic shopping experience ever would 10/10 NOT Recommend this place. Todd must have mistaken himself for a stand-up comedian because he suggested we become master thieves and steal gallons of water. Talk about a career change, he should go work at the circus since he wants to act like bozo the clown, what a sad excuse of a human being. And then there's Brandon, blindly going along with Todd's nonsense and refusing to sell us water. It's beyond frustrating. Their reason for not serving us was absolutely ridiculous. Apparently, carrying water in a basket is a crime worthy of suspicion. I mean, really? Were they afraid we'd start a water fight in the parking lot? Who knows what goes on in their minds, but it's about time they improve their service and focus on actually serving customers instead of actin like a bunch of peanut brain sized idiots. So To sum it up, this Walgreens experience was a complete disappointment. Save yourself the trouble and go elsewhere.
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June 2023 by Christopher B.
Love how this Walgreens has reviews soooo low they've removed they're address to try to keep people from finding them. This place has the single most incompetent pharmacy I have ever used. They'll lie about trying to contact your doctor and they ignore notes on customer accounts to call the customer about prescription delays. They let prescriptions sit in delay for weeks at a time ignoring multiple attempts by the doctor to re-send the prescription. They require a handwritten note to process every change in prescription dosage or they'll claim they think it's a mistake. Claim they contacted your doctor who has proof there were no contact attempts and then just let the script sit indefinitely because they're lazy and they don't care about the customers. They take some kind of pleasure seemingly from being as frustrating and rude as possible and barring people's access to their necessary medications.
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February 2023 by Miles N.
What a joke for a wallgreens. I came to get a beard trimmer and asked the front counter to unlock the case for me so I could get the beard trimmer. The cashier sat there and told me that they don't have the keys to open the cases... she tried to tell me they were only for display. So I then went back to the bears trimmer and hit the customer service button and after about 10 minutes someone showed up with the key and opened it for me. Man these workers are getting lazier and lazier....
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January 2023 by Milton S.
Horrible Rx service. The pharmacy closes down for lunch and is unable to fill prescriptions. Most successful businesses are able to coordinate things as simple as associate lunches so the entire operation doesn't shut down.
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December 2022 by Kent D.
I'm writing this in late December, 2021. It's just after midnight...this location is closed. They were open 24 hours, but according to an employee working at the closest 24 hour Walgreen to me, (I'm in downtown Denver) the issue was that the south Colorado blvd. location, listed here as the only 24 hour Walgreen's in Denver, stopped being 24 hours a few months ago. The reason, they couldn't staff the store. They now close at 10pm, obviously do your own research for the hours of any WALGREEN'S location before you go out at night. Where is the closest Walgreen's location currently open 24 hours? It's in Parker, CO. South of Denver and at this time, just after Midnight on a Wednesday morning, the drive time is 24 minutes from my address in downtown Denver to the Parker Walgreens.. I live near the baseball stadium. I'm not being sarcastic, how is Denver the #19 most populous city in the country, with out any grocery stores open after 11pm, and not a single overnight Walgreen's location in the Denver metro area? The lack of open business options overnight is the reason that Denver has lost our oldest segment of the city's population. We've had an exodus of these Denver residents, some of them had been here since the 1600's. The nights when you could meet a handsome, charming, 500 year old Vampire in one of Denver's unique bars or neighborhood late night coffee shops, has all but ended. Vampires are not the horrible creates of Hollywood. They are brilliant historians who love to meet people and share lively tales of the past. When did the Vampire exodus begin? When Denver lost the option to shop overnight, You remember when the tents were not everywhere, that's because the "V's" were here. This story is not unique. Sadly, Walgreens and the grocery stores need to decide that paying better wages and being of service to the communities around them, including those who only go out at night, IS THE SOLUTION. Step up Walgreens. This is the #19 largest city in the country. Why are bars, adults bookstores, and & 7/11 stores the only options available 24 hrs a day? Final note: Adult Bookstores seem to sell all sorts of things, except books.
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December 2022 by Sue R.
If I could give them No stars I would! I was on hold for over four hours trying to get prescriptions they have had since last Wednesday! The first time after holding for an hour I was hung up on ! So was the second after holding for an additional two hours! What is up with Wallgreens! I switched to 1111 S. Colorado Blvd because the U-Hills location filled a prescription for #205 of the wrong medication instead of #90 of the right one! They are always combative and argumentative! I know they are way OVERWORKED and probably underpaid but I have even had two of the Wallgreens pharmacies not even open because they didn't show up! This is beyond frustrating! PLEASE WOULD CORPORATE DO SOMETHING! We are trying to give you the business!
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November 2022 by C M.
Unbelievably horrible service. I will never enter this place again and I will advise everyone to do the same. Not only is the store filthy but employees throughout provide the lowest form of customer service possible. They are working just hard enough not to get fired. There are so many better options out there. 1000 thumbs down
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November 2022 by Kelly M.
Terrible customer service with demeaning staff. I am walking down isle and hear two employees go "shh customer behind you" as they were obviously talking about something bad. I asked where eye drops were and she scoffs and points to area. As I turn the corner she goes "that's the 12th person to ask today". Come to find out she is the manager. This review won't do much if that's the case but if corporate cares about their brand they may wanna look into a replacement. Didn't know it was such an inconvenience for someone to do their job. Young Girl at the front who checked me out was very sweet.
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August 2022 by Ann E.
This has to be the most ignorant pharmacy I've ever dealt with my entire life. They have done nothing but fail fail fail! They're horrible I think they actually have mental disorder! It's unbelievable how horrible this pharmacy is. You would think that the pharmacist has some kind of medical education of top level. That's an absolute no no no complete idiot! I have never experienced more stupidity as far as medical medication ever in my entire life! I'm 63 years old and these people are the most ignorant medical suppliers I've ever experienced in my entire life. I'm saying I'm 63 years old. Absolute stupidity ignorance and should be shut down! Insanity insanity insanity!
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July 2022 by Marlena F.
Kayla at this Walgreens went above and beyond trying to help me when another Walgreens couldn't seem to get my prescription filled. At a time when people don't seem to care much about each other she really did her best for me and I appreciate it.
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June 2022 by Lynsie Mae B.
I have been a loyal Walgreens customer for many years but never have I seen it have so many problems. The pharmacy doesn't answer their phone and to stop it from ringing will answer and put you on hold without a word and leave you there indefinitely. I want to stress that if you ever do get through the people who work there are very helpful they are just overwhelmed and need more help. Walgreens cooperate needs to put more money towards making pharmacy better instead of doing the typical healthcare admin move of padding their own salaries because they cut costs
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April 2022 by Evan S.
This team knocked it out of the park. I had a sick family member in town whom I brought to urgent care. Prescriptions were done when we drove past on the way home. Literally minutes. Pharmacist was friendly and answered her questions. Highly recommend!
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March 2022 by Lee R.
It's open 24hrs, 7 days a week. Despite what Apple Maps says. I reported the issue to apple already. Just want all y'all late night owls to know you have somewhere to go if you are in need of supplies!!
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February 2022 by Victoria H.
I love this location.... Only because of the Pharmacists. They are just amazing! However, the TECHS,... now those girls have ego the size of this continent and constantly on power trip. I am so frustrated I haven't been able to stop crying. They have been charging me for my meds but I have insurance. I talked to my insurance company and they gave me a set of numbers which apparently been placed wrong while charging the insurance so they can't approve the charges. So I called the pharmacy to give them the numbers. Because in 4 hours the insurance company could not get thru to their phones. After 3 days and 8 hours finally the in store tech answers and she told me to actually get off the phone or she will only place me on hold. And she did. For over 7 hours I have been on hold. The insurance company can't get thru. And this ego tripped tech does not even talk to me long enough to hear me and know that I have the numbers. I have a high fever and am quite sick. I was sending a shopper to pick up my meds. Now I have to go myself and if you knew who sick I was, you'd know what a torture that is. I don't understand why no one is firing this girl??? Hope that karma pays back people like this.