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May 2024 by Butch P.
This is perhaps the worst pharmacy I have ever been too. When the doctor writes a 30 day prescription to take every day, but (you say) he only wrote to dispense for 15 days, why aren't you following up with him? Then you told me that the insurance needed a pre-authorization to dispense that many for this medication. Once again, you did not follow up with the doctor. I say simply that your whole office is incompetent. Starting with the pharmacists and including the techs. I hope you do read this and you remember who I am. Bottom line, you don't care for your customers. If I were an 80 year old person who wasn't clear about what he was supposed to take I guess you would just say "too bad, call your doctor because he was wrong." That just tells me that you really don't care about your customers.
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May 2024 by Kayla R.
Very disappointed in the customer service shown by the employees and manager here (Matt). With one clarifying question, they became extremely defensive and rude. The employee then stated "well, if you don't believe me, I'll call my boss." This was of course totally fine because I was appalled about her tone and behavior. Then, the boss comes. I politely explained my question (regarding depositing money for capital one) and he immediately states "don't know. I'm not interested in losing my job." I clarify, again, "sir I'm not wanting you to do anything that would put your job in jeopardy. I understand that. I'm just looking for clarification on how much I can deposit because the Capital one app says I can deposit ___ here" he just stared at me. No response. Just looked at me with pure disgust waiting for me to leave. Absolutely terrible customer service! Highly recommend finding another location to visit.
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August 2023 by Evan M.
If the pharmacy is CLOSED for lunch put out a sign and get away from the counter. Instead of being rude and making all the customers wait in line for 15 minutes before you walk out and say "you're on break". Then you decide you will help and the whole time you complain to everyone in line that you are on break and continue to be rude and throw attitude towards the customers like a teenager. Then slam the window closed while I'm removing my items. Very unprofessional, from a "medical professional". Disappointed in the pharmacist at Walgreens.
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June 2023 by Naomi R.
I want to thank you for having an incredible team on managers. Yasmin had the patience I needed to create a photo to my perfection. Thank you so much and yes I will be back. That's true integrity for the company you work for. Job well Done.
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February 2023 by Miatsu K.
This review is for the pharmacy. This was my last trip to this pharmacy. I've been battling with it being subpar for a two years now. It took over two days to fill a simple prescription of very common drugs. I have three of four with one another one not even being mentioned. I dislike the way I'm so openly asked my name, home address, birthdate and phone number. Then, the drugs I'm picking up are recited to me for confirmation. Everyone in line can hear this entire conversation. The woman in front of me in line is no longer a "stranger" to me as I knew her home address, phone number, birthday (age) and can guess at her ailments as I know what drugs she's taking. This all seems terribly wrong. I'm moving my prescriptions to King Soopers.
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December 2022 by C M.
Is there a way to give fewer stars? Dropped my script off at 10:45. Was told it would be ready after 13:00. I came back after work at 17:35 and stood in line for 24 minutes to find out the store "didn't have the medication in stock". I asked if the medication was in stock when I dropped off my script and was told "yes". I'm at a pharmacy b/c I don't feel well. Please be decent enough to say "no" so I can go to another pharmacy and get what I need. Kudos to Eric (AM) for being sympathetic. Eric, Walgreeds [sic] doesn't deserve you. I drove over to the Belleview location (store #7432) and Kristine made it happen. Walgreens? Meh. Walgreens @ Sheridan (store# 10116)? Nah.
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November 2022 by David P.
I had an appointment for my Covid booster. When I checked in, I waited over 20 minutes past the appointment time before they administered the shot. The pharmacy was clearly understaffed for the need of the clients.
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October 2022 by Ashley R.
It has been a very long time that I continually have issues with Walgreens pharmacy. From them just closing without any notice or telling patients when they submit a prescription they can't get them, to them not initiating transfers to another pharmacy, etc. I really don't understand how they continue with such poor practices. I understand they are short staffed everyone is, but communication with your patients who need these medication's is key and would go along way. I am now having King Soopers initiate prescription transfers for the third time hopefully Walgreens will actually get it done
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September 2022 by Dre H.
Prescriptions called in. Had been 45 minutes. Then I was told it would be another hour. I don't understand how I haven't gotten a notification if they are ready it has been over 2 hours. Had to call and they are ready and have been sitting there for an hour. I think you need more staffing or need a new staff if you can't get it together. People that are Ill don't want to be driving around waiting and having to go back to get something that had been ready or shouldn't take an hour to get it filled. Total of 3 hours of my time. Thanks I'll be going to CVS from now on. I'll not be back. Neither will my roommate, my friends or family.
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August 2022 by Nick K.
All I can say is wow! I switched to this location for my pharmacy needs about 5 months ago and they ALWAYS gone above and beyond. Matt, the Pharmacist is very attentive and always makes sure I'm doing ok every month! They also make sure My side affects are too bad and if they are, they give me a solution to help it! Ontop of that, every single pharmacy tech is phenomenal as well. Especially because they deal with some super mean patrons, they have always handled it very elegantly. I'm probably betting most of the bad pharmacy reviews are people that couldn't get their way. But if you are courteous to them, they will give it right back! I have recommended these guys to all of my friends and family if they need a medication filled. Ps. Don't be rude, obnoxious, etc to the pharmacy techs, or pharmacists. It will get you NOWHERE. They are having a hard time as having people that want to work, so they are running a bit slower than not, bit if you are RESPECTFUL, and tell them how quickly you need your medication. They will accommodate. And on the other side of that coin, if you are rude to them, you will get absolutely no where with them. You can he a part of the solution and not part of the problem. And honestly if you do end up choosing to have your meds filled somewhere else because you think that hurts them, it actually helps the people that are kind and courteous to them to get our stuff even faster so thanks for that
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August 2022 by Jim R.
The pharmacy is the worst and it's getting even harder to deal with. I know that doesn't sound right but I waited on hold for 48 minutes then was hung up on. Crazy that they licensed to deal with peoples medication. I don't leave bad reviews very often but this place is going downhill fast and the people running it don't seem to care
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February 2022 by Mitzi K.
Worst pharmacy EVER!! I have to call them to fill my newly prescribed meds. It can take days for them to complete it.
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February 2022 by Lisa T.
I wouldn't even rate one star but on yelp you don't have a choice.. Worst management and customer service ever....
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December 2021 by Dana L.
They claimed to have called and faxed my daughter's dr for a refill RX and several times my dr said they did not. So they are lying when they say they notified your dr. I verified numbers and fax so they can't claim they had the wrong numbers. My daughter has enough medical issues I now have to be her pharmacist to get the job done right? Ridiculous!
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November 2021 by Miriam S.
Rude rude employees, completely disorganized store. I can't believe they are still in business. Zero customer service.
