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March 2025 by Aimee Carson
Josh was a stellar example of friendly, helpful customer service. He was quick to help, very proactive in letting people know they were next in line and got us what we needed, answering all my questions with helpful tips and guidance. Thanks Josh! You deserve a raise so you can go see more RHCP concerts. :)
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March 2025 by Michael Lovich
Went to drop of my modem and I was told they couldn’t provide any proof of receipt because they can only do residential.
Guy told me to return it to USPS. I asked for confirmation of USPS and not UPS. just drove to USPS and they said they have nothing to do with those.
Don’t expect this company to know their own procedures.
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March 2025 by Brian Slater
I just wanted to relay what a positive experience I had with xfinity. Zaid was my customer rep and I couldn't have been more pleased. He was very knowledgeable, so friendly and helpful. He renewed my contract quickly and efficiently. Thanks Zaid, I appreciate all the help!
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February 2025 by Sharon Zier
Brandon was our store representative and he was AWESOME! Very knowledgeable of all products and current deals to get us the best value. He was very patient when we had to unfreeze our credit which took A LONG time. Ask for Brandon when you visit this store!!
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February 2025 by Sandra Esparza
I went in person to sign up for internet services. Young dark haired lady “helps” me throughout the process. Fails to make eye contact, tosses me the iPad to fill out my information, I pay, & she sends me on the way. Mind you, the entire time she’s trying to set up her personal iPhone. She failed to provide me with a welcome box & upon coming home I couldn’t connect my service. Worst human interaction I’ve had in a long time. Do better.
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February 2025 by Linda Carney
Friendly, young staff who are not empowered to resolve a customer's individual needs beyond the company's strict rules. Sometimes a wait. No way to call the store directly, which is a huge inconvenience. You have to drive there to get any questions answered.
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February 2025 by Kyle James
Worst and most expensive service I’ve ever had. Now my phone says sim failure so I have to go in the office. I hate your company
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February 2025 by Hanna Wireduwaa
The assistant was rude and not helpful at all.
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February 2025 by Nico Adler-Pollock
Went to the store for wifi and it all went well. JJ T. helped us out, he was very friendly and professional, he helped us figure out prices and deal with any hiccups setting up our accounts. We got the deal we wanted and were able to set everything up
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February 2025 by MOHANAD AL INIZI
Brandon was amazing, he set me up with internet and helped switch the cell phones over. Will recommend him to all family and friends
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February 2025 by Michael Sarche (Mike)
Great help at this store today. Brendon DeHoney solved a problem and improved our whole account at a better monthly price. Also notified us of a cool upcoming option next month to upgrade my wife's phone at no increased price by a trade in. He did all this after answering our initial question knowledgeable right away. Everyone in the store has been great on previous visits.
Mike Sarche
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February 2025 by Sarah Murphey
JARRAY at the S Colorado Blvd location in denver colorado did an awesome job helping me set up my xfinity internet and cable for my new apartment. He was fast, knowledgeable, and polite. I think there is a massive difference between trying to sell me on something and trying to inform me of something, and he did a great job of the latter. I felt like he was genuinely trying to help me with all my accounts and I appreciate that.
I’d highly recommend JARRAY (i think that's how you spell his name, sorry)
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February 2025 by Pavel Klemenov
Smart. Professional.. Polite. Love to visit that store. 👍
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February 2025 by Susan Lawson
I had an amazingly helpful professional experience with a sales associate by the name of BRANDON. I had previously been assigned a person who was not very helpful they kept trying to sell me various packages etc.
I left them and found Brandon who step by step assisted me, as a senior person, to accomplish exactly the things I came to change with my internet and cable.
BRANDON was outstanding in his competency and knowledge of the process and products. He was also very patient and his professionalism is 5 Star!
Thank you, Brandon!
Susan
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February 2025 by Joel Vasquez
Always told the wrong thing go in for help and they pretty much said sol
