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September 2023 by Jacob Guilbault
Best Furniture store in Durango, hands down. The staff is great; friendly, helpful and knowledgeable about products. There are furniture options here for all budgets. Awesome powered recliners & couches, top-quality mattresses and bedroom sets, unique dining tables, outdoor furniture, beautiful sofas and sectionals… not to mention tons of accent pieces, artwork, lamps/lighting, bunk beds, side tables, etc. the recently remodeled, two-story showroom is set up nice and the salesmen can point you to whatever you’re looking for and will take time to explore options. They offer delivery to many locations at a great price. The delivery men were super professional, careful, friendly and efficient. They will build/arrange your furniture in your home how you want it, so don’t forget to tip your delivery men. They will also take away your old, replaced furniture for a low fee. Overall, you will have a great shopping experience at Durango Furniture, so I’d recommend making this your first stop if you need any kind of furniture for your home…or rental property.
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September 2023 by David Moler
They double sold our furniture and Rick didn’t even bother to do anything about it other than just place blame on Ian. I went in to see if they would make it right. Other than an apology. They weren’t willing to do anything and just said sorry we were doing a delivery and thought that maybe they would even consider offering waiving the delivery fee but instead asked us what do you want to do? Maybe there’s a reason they’re going out of business on Main not sure.If you buy anything pick it up that day.
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July 2023 by Anna-Marie Garcia
Furniture is beautiful. One of the pieces was ordered wrong (this may not of happened had the salesman paid more attention to me, as i had to go downstairs twice to get him)Yes, I should have looked at my receipt before I left. Overall love mu Furniture!
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June 2023 by Houston Frizzell
Have bought a few pieces of furniture from them. Good prices very friendly staff, Excellent delivery service! Definitely recommend buying from Durango Furniture!!!
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May 2023 by Doug C.
My wife and I were looking for a new leather sleeper sofa and loveseat. We stopped in to look around and we were immediately greeted by a gentleman named Julian Colby. He took us through the store and showed us what he had and then explained if we didn't see something that we liked he could order it for us. We did in fact find a set that we liked and he arranged to have it delivered to meet our schedule. A true sales professional who explained that because of the Memorial Day sale we could save a tidy amount. If this young man doesn't own the store, he will one day.
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February 2023 by Trish Schoser
Love our new Living Room set. The experience shopping at DFM was great. No high pressure salesman following us around while we shopped, but always near to answer any questions we had. Delivery was quick and efficient.
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February 2023 by Ahawks
We spent $4000 on sofas and a chair and purchased the warranty. When we needed to use the warranty, GPP does not recognize our purchase. When I called to speak with an agent at Durango Furniture, the manager was very rude and said he”felt like I was attacking him.” I really just needed his help. This is the worst customer service I’ve ever experienced and we will NEVER purchase from Durango Furniture and mattress again.
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January 2023 by Linda Van Wagenen
Staff very helpful in store. Delivery service was over the top as couch shape wouldn’t fit through doorway and adjustments to doorway had to be made. Team was very good!
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December 2022 by Steve Reaney
Julian was extremely helpful and guided me to the best fit for our house. He was very knowledgeable and was not pushy at all.overall an excellent experience.
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November 2022 by Jeanette Hohnke
Loved shopping here, such a great variety of styles and quality. I absolutely love my sweet recliner. Our mattress for our guest room is still waiting for some company. I'll update as soon as we greet our first guest.
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October 2022 by Darcy Downing
Every team member took time with me and my husband. We had a lot of questions and they were available with the answer. The delivery was also wonderful. They took care with each piece of furniture and even fastened scuff pads, which I purchased earlier, to the bottom of the legs so Iwouldn't have to do it myself! Really great experience! We'll be back!
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October 2022 by mike trefry
Great furniture at reasonable prices. Sales crew and delivery team were friendly knowledgeable and helpful right to the last detail. Would recommend to anyone looking for furniture or mattresses in Southwest Colorado.
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October 2022 by Dianna Glover
Julian was super friendly and helpful. Quality furniture at a reasonable price. Highly recommend Durango Furniture!
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August 2022 by Kelly Prude
What a nice selection of all types of furniture! You get excellent service from sales people all the way through to the great delivery guys. Such a pleasant experience after trying to deal with chain stores. Definitely going back for any type of furniture.
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July 2022 by Madi S
Everyone was so nice and helpful. They didn't have a model we liked in store, however the store clerk helped us with looking at their inventory online. He was very patient and kind. When the couch was delivered they put it together for us. Wish I could give 10 stars because that's how much I love my new couch. This is a wonderful company to buy furniture from! ?
