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March 2024 by Sheila Monahan
Diana helped me out with a money order, even though the booth was closed. Much appreciated.
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March 2024 by mattindurango
2 checkout employees working on a busy Sunday, lines down the aisles for the self checkout. Self checkout machines are a joke - you breathe in them the wrong way and you stand around waiting for someone to help.- 4 times while trying to pay for 1 batch of groceries.
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February 2024 by N A
Terrible customer service went to self checkout at 10:30 the lady walked over and got about 6 inches from me before I even scanned my drink. She didn't say a word to me the whole time it was an extremely rude and uncomfortable interaction I would suggest going to Albertsons the staff at this store definitely needs to be retrained.
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January 2024 by Monique Rodriguez
It's a great store but after the bathroom remodeling there is no longer a changing table.
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December 2023 by Telling You The Truth Because The Companies Won’t
They have 3 deli slicers open, 2 of which were left open and were both meat. They closed the cheese slicer and refused to slice cheese for me. Michael the assistant manager refused to solve this matter. Due to the unprofessional exhibited my not only hourly employees but salaried management I could not bring myself to spend a single penny with City Market in conscious. They do not respect the customer or the corporate values which the company they work for is obligated to oblige to. This City Market makes the entire franchise look terrible. I will never spend my hard earned money here again. I will also be contacting corporate directly to report the failure of store employees and management to serve their customers appropriately. I will now only shop with Albertsons which is superior in providing customers with adequate service. City market is comparable to a Walmart neighborhood market and that is doing Walmart a disservice as even they have better service and customer relations than this particular City Market location. 0/0 stars, I’ve never dealt with such incompetence and lack of care and diligence from any one individual when it comes to performing their very basic job description. Michael should be fired and so should the incredibly lazy white woman working behind the deli counter. I’m glad I left everything behind and chose to spend my money elsewhere (Albertsons is only a few blocks away and my experience with them was fantastic).
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December 2023 by Roger Pennington
It was kind of busy, but that should be expected at 5 pm. I found everything I was looking for and was able to be checked out by a live cashier and a young man even bagged my groceries. I did have to go back to the car to get my bags because I have been in Okc for a month and you don’t have to bring your own or have to pay for bags there. Imagine that! Both the cashier and bagger were very friendly and there was not a long wait like at the big box store that everyone hates.
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December 2023 by Gumbo Flats
Regional managers were in there or something walking around like the customers are in the way. Management here really has its head stuck up their own backsides in this place. Treat everyone like they are stealing. Real trashy management.
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November 2023 by Yvonne Harris
This is always a great store. Always busy! Parking lot a nightmare! We find what we need every time. Nice people.
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November 2023 by MARLENE Araujo
Certain sale items were out, other items were cheaper. Meat Dept. Staff was Very helpful, lines weren't too bad.
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October 2023 by Christa L.
I work downtown, and frequently stop by City Market to pick up chips or a drink or other things. Usually the customer service is good to excellent. Today, however, As I was checking out my chips, they rang up at $5.99. I asked the woman for help checking the price, and she told me it was a digital sale (I don't subscribe to that) and they were $5.99. So I left and bought a bag of chips for $1.29 which supported a worthy cause. She's usually helpful, but I won't be buying chips or anything else here again.
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October 2023 by Ellen Redshaw
Multiple items (cherry tomatoes, tortilla chips) had significantly lower marked prices than the price that rang up at checkout. Incredibly annoying when you select a particular item based on price and then have to call the self checkout lady over again and again. So we ended up with a $6 bag of tortilla chips. Moab store had better selection and was friendlier.
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October 2023 by Tim Grams
A good sized store with a wide range of products. It's a busy place so checkout lines can be rather long at peak shopping times
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October 2023 by Marina L.
Had kinda a bummer experience today here. I went out to the store for eggs, because what I was cooking required them and I was out (after working 12 hours). Got home and noticed 2 of the 6 were broken. In my haste to get home I didn't check the box before putting them in my cart like I usually do. So I used the eggs I needed for dinner and decided I'd make the drive back (less than 24 hours later) and ask if there was any way they could refund my EBT card or replace the broken eggs. All these two mangers cared about was where did the other 4 eggs of a $1.50 pack of 6 went. I heard them laughing and saying how ridiculous this was and that I stole the eggs. So they made this guy that worked there go get a new box, and handed me two eggs...where am I supposed to put these loose eggs I asked, so they put the two eggs in the carton with the broken ones. I'd really prefer not to bring raw open eggs back into my car while I'm running errands for the next few hours I said. So the guy begrudgingly took the other 4 eggs out of the fresh box and put my two in that carton. I'm sorry, maybe I am wrong for using the eggs before driving straight back into town to return them, but I felt since it was a $1.50 thing, and a third of the eggs were broken that maybe they could have handled this in a more compassionate, caring way that didn't make me feel like a embarrassed thief. Just saying.ALSO, the parking lot is a total nightmare. Be on your toes. I once had someone back up into me here. And if you are wanting to go left when you get out, good luck.
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September 2023 by Lauren M.
people only write reviews when something's gone bad but never when it's good. I love this city market and the employees here. I've been shopping here for years and everyone's always been kind and helpful and I can almost always find what I need here
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September 2023 by Melissa
Was checking out a bottle of wine at self checkout. Employee comes over, says "license". No hello or how are you today. Stares at my license, then stares back at me, then again my license. I asked whats up. She says "bartending, you look at the face a lot". Lady you are not bartending right now, you are at a grocery store and you can run my license to check its real, it doesnt take that long to figure out if i am of age. 0/5 customer service, reviews are on point.
