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May 2023 by Tomme Starr
Great customer service!!!! Thx cricket!
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August 2022 by Artur Dziurzynski
The white dude with the glasses and colored hair is very rude when he sold our phones to us
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August 2022 by Jose Ruvalcaba
Was there from out of town and I needed a replacement phone as mine broke. I bought a new one there and Was told I could return or exchange a phone I bought there to any other cricket store. Now I'm here in my home town trying to exchange it to a 5G phone and no cricket stores here will do it. They lied to me and now I'm stuck with a phone I can't use for work.
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March 2022 by Titus Isaac Lopez Martinez
They did not have the least expensive phones available so I had to spend over a $100 total just to get another phone and update my Cricket thing. Thanks but no thanks
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January 2022 by Roberta Eickman
Lousy phone service! Texts and voicemail arrive hours or days late, calls often don't come through at all, the store isn't open during the hours posted on the door. What a mess.
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September 2021 by Mecca Flores
I feel like crying. I just went into this location and the man working with the red hair acted like I was bothering him for asking questions about the phones.I went in to get a new phone and switch service and ended up walking out because of his rude reply to the last question I asked him.I asked him If a phone on one of their signs with a 5G and he replied with "That's why you need to look at the sign".
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June 2021 by mike profitt
Thank you Heather! you are truly a Gem! thanks for friendly environment and all the help.
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April 2021 by Jim Fazioli
Had an issue with my phone and the young woman would not even look at it. Stated that my phone was old (even though I got it a year ago) and that I needed a new phone. I walked out frustrated and was in Santa Fe the next week where they fixed the problem in less than 10 minutes for free.
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March 2021 by Cherly Levoughn
Clean environment and great social distancing skills
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November 2020 by Freedom Saveus
I enjoy both stores! They are always happy
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October 2020 by Mark LeFave
Nice sales lady
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September 2020 by Rachel Chandler
I’m super amazed by the customer service at the Durango Cricket Store. I came to the store with SO many hurdles and Heather and Selena were over the top nice, patient and generous while juggling other customers all at the same time while still having a smile. The deals without hidden fees was so much better than Verizon. I’m so happy with my service and my new phone that was given to me at a great price there. Outstanding experience!! Thank you!!
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September 2020 by Sawz
Very helpful. Took care of my problem easy.
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September 2020 by E Garcia
Went in to buy a new phone after work one day and the lady that worked here was rude and short with us because she "closed in a hour".
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August 2020 by Grace Amalla
That's where i go pay for my phones every month
