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October 2023 by Joe S. Garcia
In the area for the 4 Corners Rally, had an issue with my Tri-Glide loosing throttle response.Dusty Beals got me in and the master technician found a broken wire and repaired it, big relief as I had a 900 plus ride to get home to Nebraska.Definitely recommend this dealership!
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September 2023 by Mariusz Bartnik
I was on a long trip from Chicago passing by Durango Harley Davidson when I realized I have a problem with my Ultra limited overheating. I walked into the service department without any prior appointment set and was helped without any problems right away. Thank you so much Durango Harley Davidson for all the help. Great job Service department.
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September 2023 by Nolan R.
Wife was on the market for our 10 year anniversary, we tried at 4-corners HD before coming to Durango HD. Now I will say my credit is not the best because of being out of work in the past so still a work in progress. When we went to 4-corners they pretty much said too bad so bummer, but the wife called Durango HD the next day and got a pre approval on a used bike. We made the drive to DHD to see what used bikes they had, the sales manager and sales assistant where AWESOME! The sales manager was on the phone with the bank and pushing them for the deal and they agreed. So I was able to get an awesome rare Harley that I have wanted since they were introduced, got an Amazing deal on a 1 owner 05 Night Train! One of my favorite bikes Harley have ever produced! Road home a week later because they had to replace a part on the bike, no biggy. Road home supper happy! Fast forward a week later get a call asking how everything is, told them that the gas gauge won't go above 1/2 tank even when Full and will leak a bit of gas through the dash. Thought maybe being an older bike it's not a big deal but Sales manager said .... No can you bring the bike in? Did so, service guys where awesome the service manager made sure they had the gasket and other parts and was able to squeeze me in to their schedule. Went to parts counter and ended up getting axle covers and a new Derby cover. Parts counter guy asked if I wanted them to put the parts on for me and I said sure! Not thinking that I would have to pay for labor... oh boy... bike turned out to have more issues then expected with the gas tank (which they got it all taken care of) they installed all the parts, they pull the bike around after test ride, look at the service manager and he says, "there ya go! See ya later, me: "do I owe you anything?" Him: "nope be careful." gas gage works like a charm, doesn't leak anymore amazing people, great service! Would highly recommend!
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September 2023 by Ernest Jake
Purchase a bike from here and during and after my purchase the personal were very friendly and welcoming.They toured me through out the shop and each employee in their department were very friendly and knowledgeable and to help me understand my new purchase.Thank you all for a wonderful experience.
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September 2023 by Eric Greene
Slade, Dusty, and crew really helped me out. I was on a road trip when my bike went down. They got me up and running ASAP. Made me feel like a VIP. If I lived 6 would make this my #1 shop. Next time I'm in Durango, I'm gonna stop by!
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September 2023 by Dustin Hansen
I just want to thank all the guys in the service department again for everything they did for me and my buddies. I was headed to the rally from Wisconsin and 2 out of the 4 bikes in our group died about 100miles away and by the time we got the two dead bikes to the dealer a wheel bearing failed on one of the two bikes that still ran. So they took all our bikes in got my buddies regulator changed and battery charged, swapped my battery on my bike cuz my regulator cooked it and found me the last regulator in the state which I had to drive 7hours to get but when I go back with my part 5min before closing they fixed it and got me going again. They even did everything thing they could to get my buddy with the bad wheel bearing going. So what started as the worst vacation I've been on ended on a good note we all got to ride and enjoy the last couple days there. The guys in service even tried to not accept my $100 tip too but as a shop manager myself I know all the stress that it entails and I just want to let them know that they're appreciated.
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September 2023 by Happy Craig (Internet of Everything)
For the 2nd year in a row, I have been invited to support, contribute, & participate in the 4 Corners Bike Week Rally, and EVERY year it just keeps on getting better and better! Trevor & Katie are two of the most genuine, sincere, kind, and loving owners I have EVER known, and they have surrounded themselves with likeminded kin, one and all, without exception! You can simple feel the love & light when you walk through the doors of this dealership, from sales to service, to motor clothes and parts! I would work full-time again for them any day! Shout out to my favorite native dancer this year, Paula! I love you!Happy, the Harley Guy
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September 2023 by Big Choppers
My buddy broke his clutch cable on a 2017 HD. I was on a Goldwing and parked by sevice as I was picking up my buddy as a favor. The sales guy or owner started yelling at me about parking there. Very unprofessional... This was last weekend. During the rally.
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September 2023 by Robert M.
I am from out of state. I needed a part for the mc. I called to see if it was in stock.It was. Unfortunately I had to travel to get there. I showed up five minutes before they closed. The computers were turned off but the doors were open. Salespeople seemed unhappy I showed up with in their posted business hours.
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September 2023 by Rague Raygoza
Took the learn to ride class. Had to take it twice cause of personal complications. But had a great time and Beverly was an awesome and helpful coach!
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July 2023 by David Hodge
I was on a riding vacation with my son last month. I had some issues with my air filter assembly. We were at the dealership on 6/23/23 when it opened. Slade serviced my bike on the spot and had us on the road in 30 minutes!Thanks to Slade, we were able to enjoy our last 2 days riding in Colorado… and I was able to make the 800 mile ride home-right on time!Thank you Slade and Durango HD!David
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July 2023 by Johnny Killmore
Friendly staff, large pre-owned selection, adjacent to the river and running trail, shares lot with a restaurant open 11a-8p, moto only parking, well staffed sales, parts, and apparel sections. Haven't used service or parts dept so can't comment.
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July 2023 by Wall E
Had a great visit to Durango Harley Davidson. All the ladies in motorclothes were super nice, The young man in sales was very nice and respectful and gave me some good knowledge and got to meet Honda, which made the visit great... To finally top off the visit, we went to have lunch across the parking lot.. Got into a conversation with a nice guy who turned out to be Trevor Bird General Mgr/Owner.Trevor, thank you for the info. You and your crew made it one of the best Harley dealership stops we've ever made.. Thank you
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June 2023 by Michael Bostic
I recently visited Durango for a guys motorcycle trip. While in town we went and visited Trevor and team at Durango Harley Davidson. Everyone was super friendly and knowledgeable on all things Harley Davidson and the local area. They guided us on some of the best rides in Southwest Colorado and we truly enjoyed them. Trevor and team thank you for everything.
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June 2023 by Andrew Findley
Kian is a knowledgeable, friendly salesman. Even if you don't buy a bike it's a good place to hang out and talk shop...within reason. I assume sooner or later they will want you to buy something ;)
