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November 2025 by MAD HUNGRY
They said could fix my car, and I ended up said yes to them and pay $170 diagnose fee just to find out they couldn’t fix it. Please don’t fall for it. They’re so unprofessional.
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August 2025 by Frank Trimble
Sold me a pile!! Was on vacation and our kia sorento had motor problems. We went to trade it in because we had no choice. They gave us 500.00 for our car. They didn't have the extra key so they were going to send it to us ,this took 6 months of bugging them then it wasn't programmed so guess had to deal with it. There multi point inspection wasn't worth a dam!! By the time we got back to Arizona it was in the shop for breaks and rotors. It didn't have any issues until we got on the highway and going over 60, then we thought the front-end was falling off. It been 1 year and its been in the shop 3 times and going on 4th. No more kia for us after we trade the Colorado pile in.
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August 2025 by Greg Phillips
Kai from Kia was professional, knowledgeable and responsive. We enjoyed working with him and he took good care of us. The purchasing process was smooth and quick.
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July 2025 by Start Loving
Fabulous first impression. I may be in the market for a used vehicle but I do not live in Durango. It's been a long time since I've owned a vehicle so I didn't even know how to ask the question. About service if I need it on the vehicle and I'm in Cortez instead of Durango. Solomon was generous with his time with me on the phone, he listened extremely respectfully, his expertise is substantial, and he answered me honestly. It's been a long time since I've had such good service over the phone. If I decide to buy, my business will be that for Kia to lose, thanks to Solomon. Much appreciated. My impression of Kia Durango is very good so far.
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April 2025 by Jasmine Flame
Excellent service & no hassle loaner car thanks to Marlena!
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April 2025 by JC Van Harn
Fantastic. Everyone we came in contact with when purchasing a new vehicle was courteous, professional, forthright, informative, & honest. Recieved top value for a trade in.
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March 2025 by Jetta Lovelace
We came in for an oil change very fast and excellent service Jeff Starns was very polite and helpful 😀 I would highly recommend 👍 😀
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March 2025 by Tamara Nothstine
Clint Talamante was my salesman and I worked well with Clint. Clint spent time with us to explain the functions and operations of the vehicle. I would give Clint 5 stars. However, I had to talk to Zach Benz who I would give a big fat F to. I had already sold my other car and obtained financing from my bank. The dealership and my bank have a loan partnership. Zach told me that if I wanted my car the same day that I would need to go through the dealership to get the loan at my bank rather than working directly with the bank. He told me that I would have to wait until the dealership received the money before I could pick up the vehicle. He could have approached things in a different way, but instead I felt like I was being held hostage. He didn't get the purchase order to the bank in a timely manner and was a bully to work with. I was very disappointed in my experience with Zach. After I told him that I wouldn't be able to pick the car up because I didn't have the check yet, I received a call stating that he had talked to the bank and worked a deal. The bank was already closed so I am not sure how he did that. He apparently thinks that I am a very stupid person.
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March 2025 by SEIA DREAM
Shayna Oles got up quickly from her afternoon snack to provide us with an excellent sales experience. Shayna said I was an easy customer, because I knew what I wanted. But, in just her 3rd week on the sales force, Shayna was excellent in all aspects of the sales/buying experience. We’re looking forward to testing our Ineos Grenadier out on the SWCo roads! It’s not a 2002 Landrover Defender 110, but it sure is next best. Thanks Shayna!
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January 2025 by sophie brainard
Kai Aas is the most helpful person we have ever met! He was so kind and patient with us as we learned more about the new technology smart cars offer. He is extremely knowledgeable and works hard to accommodate the costumer. We cannot recommend Kai and Kia dealership in Durango enough! It was so easy and they offered amazing deals to us. We appreciate all the work Kai did to get us a new car. They have great deals, helpful employees, and the most beautiful plants I have seen, they’ve got it all. If you’re looking for a dealership, Kia in Durango is the spot to be!
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January 2025 by Nancy Cochran
Would like to give a shout out to Clint Talamante. He is super knowledgeable and proficient with the technical details of the new Kia I just purchased. He took his time explaining all the features and so patient with a non tech old timer. He made sure I left the dealership feeling satisfied and assured me that I could come back any time for a refresher. Durango Motors did good hiring Clint for their Kia Sales team!
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October 2024 by Amanda Alcon
We are so thankful for Kai! He was very professional, picked the perfect car for my daughters and I and was happy to help in every little way! Thank you Kai for making the car buying experience so pleasant!
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September 2024 by AL A
Excellent service, Very friendly, and they have a nice selection of vehicles. Jeremy Frank was my consultant. He listen to what I needed in a ride and didn't push me into buying ANY ride. Thank you.
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September 2024 by Julie Visnich
Kind and helpful staff who work with you to get the car you want in the price you can afford.
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September 2024 by Amanda Lucero
Chris Gonzales with Kia was extremely helpful and patient throughout the entire car buying process. We had tons of questions that he helped answer and made our purchase an easy decision. When this new lease is up he will have a returning customer.
