Durango Mall has seen better days, with many of its stores closed and only a few chain stores remaining. While there is an Old Navy and some other retail options, about half of the mall is empty, creating an eerie atmosphere. The overall cleanliness needs improvement, as does the parking situation, which can be messy. Reviewers note that the food court is nearly defunct, and the single available bathroom is not well-maintained. Despite its decent location and nice building, the mall exemplifies the decline of traditional shopping destinations in America. Many visitors express sadness over the state of the mall and suggest that without significant changes, they are unlikely to return.
