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February 2024 by Mark n Joyce T.
Changed oil with right oil checked all filters. And vacuumed. All very nice. Waiting room was very nice service was prompt and efficient.
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February 2024 by Steve D
Quentin E. & team were top pro's.He went over what issues needed to be addressed, plus, the service was fast & everyone I deal with were courteous & professional.Thanks
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February 2024 by Brenna Kelly
Very nice to my dogQuality oil change
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February 2024 by Lynton Moore
Quentin was professional and personable at check in and really helped me decide on services that were best suited for my car’s needs. The work was quick, efficient and financially fair. I will definitely return again. Trustworthy.
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February 2024 by Angie L.
They messed up my car . They did an oil change on my car and forgot to put the Dip stick and the oil sprayed out of my car but the manager drove out to me and did a free oil change
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February 2024 by Edward R.
Very slow service... the staff were just hanging out Chatting away when they were supposed to be changing my oil... other customers were complaining too..
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January 2024 by Christine L.
I brought my Infiniti QX60 in for a simple oil change and it resulted in sooo much more money and time. The filter cover was not covered properly so there was oil spilling everywhere and they forgot to put the air filter back in. Terrible experience and a good reminder to only trust the professionals (not this team).
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December 2023 by Peyton Deal
Have had a good experience here previously so I came back again today for an oil change. Overall good experience and friendly staff - the only complaint is that I paid for a coolant top off and when I was looking under my hood tonight to make sure everything looked okay, my coolant was not filled.
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December 2023 by Andreas Tischhauser
Came in for an oil change at 5:00 p.m. and they cheerfully, albeit wearily, took my car. After the work was complete the manager, Jacob Ortiz, did a final inspection and discovered a mouse had made a nest in the engine bay. He showed me a volleyball-sized nest of grass and twigs, and mentioned this is what he had pulled out so far. He told me if I could wait about 30 more minutes he would pull off the cover and remove the rest - no charge, just as a courtesy gesture! When the nest was removed Jacob recommended some products I could use to discourage critters from making a home in the car. He even offered to install for me if I ran the vehicle by another day. Not sure where people are coming up with bad reviews... Jacob went up and beyond any expectation, with a smile, and at almost 6:00 p.m. You certainly have a repeat customer in me.
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December 2023 by Jenny Taylor
We’re on a road trip and they did a great job repairing a chip in my windshield! The price is far better than a bigger glass repair chain and it looks so much better than two of my friends’ windshields who went to that bigger chain. The staff were also very professional and also welcoming. I’m so glad I was here in Durango shortly after the chipped happened. I don’t live near Durango, but if I ever needed service again when near by, I would definitely return. Thanks so much!
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December 2023 by A. T.
Came in for an oil change at 5:00 p.m. and they cheerfully, albeit wearily, took my car. After the work was complete the manager, Jacob Ortiz, did a final inspection and discovered a mouse had made a nest in the engine bay. He showed me a volleyball-sized nest of grass and twigs, and mentioned this is what he had pulled out so far. He told me if I could wait about 30 more minutes he would pull off the cover and remove the rest - no charge, just as a courtesy gesture! When the nest was removed Jacob recommended some products I could use to discourage critters from making a home in the car. He even offered to install for me if I ran the vehicle by another day. Not where people are coming up with bad reviews... Jacob went up and beyond any expectation, with a smile, and at almost 6:00 p.m. You certainly have a repeat customer in me.
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November 2023 by Kellen G
I got an oil change here recently and the staff was incredibly efficient and equally friendly. The girl that checked me out and helped me select which oil to go with was cute too so that was an added bonus! Thanks, Jiffy Lube!
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November 2023 by Samantha V
Amazing staff and customer service!! These guys and gals including the gal up front with the hand cast, deserve a raise! I can't even count how many people I have told about my amazing experience with Jiffy Lube and recommended based on my experience.Coming from bigger cities, people and travelers often search for Local Jiffy's when experiencing even the minor issues and this location really takes care of you! They won't overcharge you or charge you for anything you didn't ask for! Highly Recommend!
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November 2023 by Adam Stear
Excellent service and knowledgeable technicians!!! This is my first Jiffy Lube visit but won’t be my last. I really hope the one near where I live is as good as these guys. The lead tech has been doing this for years so when I mentioned that my oil pan bolt needs to be torqued carefully because it’s an aluminum pan so it can strip out easily, he knew EXACTLY what I was talking about. In addition, I recently lifted my car and added tires that are 5R larger than spec and mentioned that to him for the front end alignment, again… no problem. He has confidence in his techs and it shows. I’m VERY glad to have found this place on my way through town. If I need a fix again I’m going to Jiffy Lube!
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November 2023 by Deandra Redsteer
Professional, kind, informative, and fast. It probably took up to 20 minutes to get my oil change done. But still faster than other places. They did a great job!
