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February 2024 by Abigail Burrows
Very friendly and knowledgeable staff! Ethan went above and beyond and took the time to make sure I had the perfect boots
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February 2024 by Jeremy Zwillenberg
I wasn't quite sure when I bought my ski's (Blizzard Brahma 88 SP 2023) from Brad & team if they were going to be exactly as pictured, advertised, or if something would not be as easy as it appeared, but boy was I in for a treat! Not only did they expedite them to ship same day, but they came exactly as pictured and before the promised delivery date. Fast forward 14 months, I was in Durango and was excited to stop by the Ski Barn and meet the wonderful staff. Not only were they educated and helpful, but they have an amazing selection and a pair of boots that worked perfectly for my foot and skiing style (Fischer RC4 120 MV BOA). I didn't buy them at the time, and regretted it a few hours later. 3 days go by, I see the boots are still in stock online. I call Brad, 20 minutes later, they are shipped out and on their way. These folks just get it. Customer Service, kindness, full service, effecient and LOYAL. I may not return to Durango as soon as I'd like, but I will always give Ski Barn my business...Thank you Brad, Team, for being personable, awesome and available, it's a pleasure to work with you all and hope to see you all again soon!
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February 2024 by Lisa D.
My friend Donna has been skiing her whole life and decided to buy new boots and skis before she retires. She is a detail oriented and thoughtful shopper. She found a gem at Ski Barn. Jason was unbelievably knowledgeable and patient and worked all week to get her boots adjusted perfectly. She tried two sets of demo skis before selecting one for purchase. Donna met her ski match in Jason. Ask for him when you need anything ski-related.
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February 2024 by Nyc Tych
I bought some skis from Bill at the Ski Barn during the Ski Swap in Albuquerque. After the first season we noticed a defect and contacted the ski manufacturer to have it fixed. They referred us back to Ski Barn and to their credit Ski Barn took up the issue with the manufacturer on our behalf and it was resolved to our full satisfaction. Not all retailers demonstrate this level of support and integrity. I highly recommend Ski Barn and greatly appreciate how they helped us get a positive outcome.
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February 2024 by Ryan McQuade
We had phenomenal customer service here! We rented skis Christmas day and they didn't open until noon (which was more than fine by us) but they still offered to come meet us before they opened. we waited until noon, got tremendous service fitting, and then they even gave us a refund for a halfday. They went above and beyond and we're beyond grateful.
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February 2024 by Jack Haffener
Just got some rude vibes from the people there, wouldn’t recommend.
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February 2024 by Laura Goodloe
Super fast shipping and arrived in time for Christmas! My husband loves the new ski boots and said they were the most comfortable boots he has ever had in his 55 years of skiing!
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January 2024 by Nyc T.
I bought some skis from Bill at the Ski Barn during the Ski Swap in Albuquerque. After the first season we noticed a defect and contacted the ski manufacturer to have it fixed. They referred us back to Ski Barn and to their credit Ski Barn took up the issue with the manufacturer on our behalf and it was resolved to our full satisfaction. Not all retailers demonstrate this level of support and integrity. I highly recommend Ski Barn and greatly appreciate how they helped us get a positive outcome.
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January 2024 by Lbed505
Best boot fitter around! Jason in particular is an absolute master at his craft, and has great customer service skills to go along with his wealth of knowledge and work ethic. If you need custom work done to your boot he’s the man to talk to!
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November 2023 by Amanda Kiessel
Staff here are awesome: knowledgeable and very friendly and helpful. Great selection and service.
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October 2023 by Ryan S.
Our family of 6 makes Ski Barn a second home when gearing up for the mountain this time of year. The Ski Barn team killed it again this year. We picked out skis and bindings for our 12 year old Son at 11am and received a call by 4pm letting us know they were ready to shred. With two locations in Durango and a serious on-line threat, THEY GET IT DONE! Because the Staff is constantly skiing some of the most challenging and chill slopes in CO (and beyond), the Ski Barn staff can easily help dial in your final decision. The ski and snowboarding experience that you'll tap into the minute you walk in the door truly spans decades. There's a great mix of old school experience and new ski and snowboard advice to be had. Special thanks to Bill and Angie, Shane, Cort and, of course the dude in the basement. By the way, the dude in the basement has mad respect from all of the other Ski Barn staff as one of the most ridiculous skiers in the area. He also fits boots real damn good. These guys and gals don't just sell and rent great gear they live the mountain life, racking up blue bird and powder days at every opportunity. It's also worth saying, the staff is humble and loves to share their depth of knowledge in a way that isn't intimidating.
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September 2023 by Dave Ventura
This place is awesome!! Brad was extremely helpful getting me and my partner fitted for new gear. He identified the issue I've been having with my previous boots and spent ample time going through our sizing and ski style to get the perfect set of gear. His customer service was outstanding. I will only ever be going here for my ski and Mt biking needs!!! Plus they have deals that are untouchable by any big box retailer. Absolutely phenomenal experience.
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July 2023 by Robb Kaczmarek
Great price on a pair of Salomon QST 98 skis, free and fast delivery.
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April 2023 by Nate McNamee
Ordered some skis online from these guys. Ended up not having the 2 season old models I ordered on sale, so shipped latest model. Great communication and fast shipping. Would use again for sure!
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March 2023 by Jordan Ogle
The only place I will go in Durango for assistance with my gear! The Ski Barn has always exceeded my expectations concerning customer service, and rates. Tim recently helped me get setup with a new snowboarding deck and bindings. It was an easy and smooth experience. I will be back for any future needs!
