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January 2024 by Colin Hower
Last Friday I went in to purchase a drive chain from Jeff in the parts department. I stated I was after the chain the bucket I brought with me. I stated I would like a chain with a master link, he assured me that part was on the way. Even nice enough to max out overnight shipping at $100…two days later I received the wrong part a day late. I went in to return the part and was refunded for the part only. I stated that it came a day late and the wrong part. He walked away from me while I was speaking and stated company policy everyone does it. This will be escalated not for the dollar amount for the sheer lack of respect and customer service.
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November 2023 by Ed Breyette
I came here last winter to buy a bobcat on a Monday, sales guy wasn’t in and I bought a bobcat next door. Today I’m here to buy an aerial lift and the sales guy again isn’t here. Can’t rent or buy. Front desk staff gave me his card and sent me out the door. This has been my experience.
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October 2023 by Tessa Heyart
Our company used Target Rental to help with our training. They have a wide variety of equipment and let us use their open space to practice and train. The staff are incredibly helpful, knowledgeable, and provide great customer service!
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October 2023 by Ike Fazzio
This review is long overdue. I purchased a T62 from Target. Zach worked with me to ensure I got the right machine for my needs and kept in touch as there was a bit of delay due to the Covid supply chain. Since then, I've worked with both the parts and service dept. and each have been helpful and quick to support my needs. Ben did a service call at our property and did a great job getting my machine back in optimum order. I'd highly recommend Target and their team!
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July 2023 by Aaron McMinn
This place is what a rental company is supposed to be. The competition locally does not even come close. Fidel, in particularly, does the job of 3 people and does it very well. I wont use anyone else.
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June 2023 by Jspanos ..
Booked a machine 3 weeks in advance. Used my information on their computer from past 3 rentals and made a reservation with the salesman. Spent about 15 minutes on the phone for details. Called to confirm my rental the day before and they have no record of my reservation. They were not willing to do anything to help me with a bad situation. Bad service. Unprofessional. They do not care.
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May 2023 by Michelle Snook
We have rented large and small chippers and a stump grinder from these guys. Their equipment has worked well and if I needed more assistance than they could walk me through on the phone, they sent someone to me. I appreciate them having well maintained machines and I will rent from them again, as I have already done so. This saves us from having to invest in large equipment for occasional jobs.
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May 2023 by Gary Walthall
Always happy to help you inside with new and well maintained equipment and very reasonable. Always recommend these guys.
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May 2023 by William Craig
Jana was incredibly helpful at the home show this past weekend. Thank you!
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July 2022 by Chang Thai Durango
I have had a few experiences with this company. It's always positive. However, the last time things got sideways, neither their fault nor mine, but weather conditions, flat tire, missed communications, etc., made it a hellacious morning! But these guys went above and beyond to make things right for me. This company is definitely about customer service, and being in the industry of customer service it was nice to be on the receiving end of what I try to provide for our loyal customers when things don't go right for whatever reason.I frequently deal with Jeff in the rental department who is always helpful and great to work with. The last time I spoke to Jason a couple of times about a confusing billing issue and he was very helpful in clarifying it. I have had interactions with numerous other people across the board and all were very friendly and courteous.
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February 2022 by Angie McClanahan
These guys are always so genuinely nice and helpful. They literally treat you like family. It's like borrowing your cousins equipment lol. But seriously - top notch in every way
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September 2021 by Vehicle Maintenance
Hello I am the shop foreman for the Purgatory Vehicle Maintenance department. We recently sent our 2001 863 Bobcat skidsteer to have some long overdue steering repairs and general maintenance performed by Target. These guy's do an awesome job and in a timely manner as well. We are 100% satisfied with the job through and through. This piece of equipment has always had it's quirks and now it feel's brand new!! I highly recommend Target Rental for anyone wondering where to take there equipment to be serviced or if your looking to rent. These guy's are professional, Timely and very informative. We will be looking to use them for more services in the coming months and years ahead.Thanks again!!!
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May 2021 by Justin Poehnelt
Superb rental experience with quote and reservation completed online/via email.
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May 2021 by Eric Werts
Always friendly and great on customer service. Have used them for years and will continue to do so.
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April 2021 by James Perry
Great service, and great people! They help with my rental and made it a very easy process to get what I needed! I would highly recommend Target Rental!
