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December 2023 by Harry Bullivant
Reviewing because it's seems a lot of people have had issues with prescriptions. We had a great experience recently - the other Walgreens had screwed up a prescription and the pharmacist here was really helpful in sorting it out.
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December 2023 by Sarah Friden
Cyler's customer service is A++. Walgreens, you are lucky to have this employee!
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July 2023 by Cj L.
Super nice people!!! So quick to help and refill a script I had just called in right before I walked in the door! I would definitely come here again
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May 2023 by Patty W.
We were in line to pick up a prescription and they shut down for 30 minutes for lunch while we were standing there. So rude
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May 2023 by Jess Hester
These bad reviews are warranted. It takes hours and hours to fill a prescription. Today, they decided to close at 5pm and NO PHARMACY until Monday. Unbelievably unprofessional. UNACCEPTABLE.
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March 2023 by Bailey McElreath
If I could give this place a negative star review I would! We have been waiting on them to fill a simple birth control and blood pressure med for 3 days now and each day we have called and spoken to them they said oh it will be ready in an hour and each time we call back they just keep saying that. We finally just tried to go up there today and demand they make it right there but surprise this pharmacy closes at 6pm. What Walgreens pharmacy closes at 6pm on a Monday!?!? It’s also been 3 days without my months blood pressure meds which is incredibly dangerous. We need her meds asap and the people that work here clearly don’t care about anyone’s health and well being, even though that is literally their job.
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March 2023 by Lainey McElreath
First of all, rude staff. Extremely slow & doesn’t care to get your prescription to you. I’ve been in town 3 days & still waiting for my prescription. They just keep saying “it’ll be ready in an hour” every time I call & it’s NOT READY.
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February 2023 by Izzy Jacob
This walgreens is very difficult to work with and the staff is very rude. My doctor sent a prescription and I was told I needed to wait and pick it up on Saturday only to find out they weren't open. Next when I got back to town now it's not even there to get. I am so fed up I am not going to go back.
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January 2023 by Barry & Kelli Jo Gurley
Stopped in to pickup some cosmetics and the prices were ringing up different than what the tags would say by the products. Lacey and her cohort were no help and were dismissive. The last straw was when we pulled the price tag and took it to the checkout to show the woman but she proceeded to tell us that is what the price was if you bought two. Although the label said nothing to that effect and then she talked down to us as if we couldn’t read.
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January 2023 by Jenna B
Walgreens as a company needs to make an incentive program for current employees to relocate to get the Durango locations staffed, good god. I know it’s not the current employee’s fault and I’m sure they’re super stressed, but what is it going to take to make corporate pay attention to this location and give them the tools/staff they need to succeed?
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January 2023 by Nicole Mangold
Why does this pharmacy accept prescriptions if they are only open on Thursdays and Fridays? I have been checking my order status for a day now and it kept saying in progress. I decided to check the hours and to my surprise they are closed until Thursday at 10. I will be changing pharmacies because god forbid I need anything on a Monday.
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December 2022 by Bryan Hargett
told me my insurance wouldn't cover my med so they couldn't fill it. I don't have insurance. They just could not fill it. Told me no one had it. Walmart filled an hour later. Many other example as well...
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November 2022 by Morissa Price
The service here at the pharmacy is a joke. I'm sure that not every pharmacy employee is the same, but one special gal named Christine was rude and entirely unwilling to help in any way.
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November 2022 by Briana Jasso
I have been trying to get my perscription for almost 3 weeks and everyday its something new with the pharmacy weather its short staff, closed to help another pharmacy, technical difficulties, something is always wrong and I swear they are closed more than they are open. It is dangerous to keep people from getting medications they need. People should be able to trust in their pharmacy. I will be changing pharmacies.
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November 2022 by Reggie Grimes
I have been to that Walgreens store there in Durango twice and it will be my last. As of today they are the most hateful and the rudeish people in the pharmacy I have ever ever met.Everyone of them need to all be fired and hire all new staff.