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February 2024 by Roger Pennington
Was able to get help when having problems getting it to work, then they finished 30 mins ahead of the time it was supposed to be done and the quality was good. Price was not bad either
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June 2022 by Kaitlyn Bleier
I called because online it said order confirmed but I never got an email. I asked if they had my order and she said I should’ve gotten a notification and hung up on me.
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February 2022 by Cory M.
Thanks for selling junk made in China that fails then refusing to let me return it... (just past 90 days). Fire up the internet boys, UPS delivers! If anybody reads this- don't buy the external batteries they sell for charging phones, they are 100% junk!
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July 2021 by Ian B.
Drove an hour to get a laptop, said there was 1 in stock on the app. Apparently it's the display model and they won't sell that one. Gave me no help to look at a similar one around the same price or offered a discount. Only 1 person working in the entire electrics section, horrible customer service.
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June 2021 by Marina D.
I have went to this Walmart for years and it is probably the worst Walmart I have been to No one is willing to help you and when there is lines basically out the door and the employees are stranding around checking out girls, watching how many people are in line and still doing nothing. I have had to call corporate on them many times and nothing has changed, the management is so rude and yelled at me, yelling at me that no one knew how to run a resister and I think it's pretty weird that they work there and don't know how to do something so basic, I'm pretty sure that is there job. Another incident I had let them know there was only one register open and there is lines all the way to their pharmacy While there was 4 women standing and talking about who knows what And then had the nerve to tell me to put my items away. I would recommend going anywhere but this Walmart I have had to go a whole state over because this store is so bad. They really should be re-trained and definitely have the whole store supervised.
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March 2021 by Austin R.
An older employee, I don't remember her name, helped my family and I find a chili seasoning after 15 minutes of searching. Good employees. Clean store
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October 2020 by Taylor W.
I hate writing bad reviews. I work in the service industry and completely understand how difficult it can be to work in customer service, especially during the times of Covid. However, I was actually shocked by my visit to Walmart this morning. I accidentally walked in the wrong door. The door I walked in said "welcome" and I am on vacation and quite relaxed so I walked through it. Apparently this was the exit. I was made aware of this when the door attendant said "you want to try walking in the right door next time?". I understand that part of her job is to direct people to the right area and at times it is probably frustrating when people walk in the wrong door. It would have been far more appropriate for her to politely let me know that I had used the wrong door instead of making such a rude and necessary remark. I have been in customer service and management for quite some time and I would never dream of saying that to a customer. It was incredibly hostile and unnecessary.
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September 2020 by Sandra B.
I am so disappointed that Walmart in Durango CO is not adhering to Colorado mandate that requires the wearing of mask, over nose and mouth, inside all public places. When I was shopping yesterday at least a dozen shoppers (entire families) were without a mask, and another dozen were wearing masks improperly. I did not feel safe in the store and will not be shopping at Walmart in Durango CO in the future until they enforce the Colorado mandate.
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April 2020 by Thespina D.
I hope the managers at this store will finally give their employees masks now that it is the law in Colorado. It is disgraceful to see the risk these poor employees are at and thus putting their customers at risk too due to the lack of concern by the managers of this store. PLEASE, do the right thing by everybody.
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January 2020 by Nick D.
The employees do not care what so ever by the guests, they are annoyed by the guests. Rick in electronics is a horrible excuse of an employee, he should be ashamed of his work ethic. He wouldn't go to the back room to get a $69 item that they had 4 of in stock. He simply said I could order it online and come back and pick it up later in the day; because it's easier for me to come back later in the day than him to go find the product. I realize it's Walmart, but at least has some pride in your job. Come on Walmart, this is why amazon and other online options are taking over!!!
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January 2020 by Courtenay O.
From the friendly greeter to the super efficient, smiling check out cashier, this was a pleasant experience! I'm not an average Walmart shopper. I usually avoid Walmart. But niece & nephew like it, so we went here. I found some amazing Christmas deals for 2020 at 75% off. I love making cookies, and I found cookie bags and boxes for 25¢ or 50¢ each. Family found the food items they needed at super low prices. We also picked up some inexpensive tees for a friend. Husband found 3 pairs of warm, wool socks for $5! We'll only use them in the cold climate states we visit & maybe FL if the temps ever go down to 30° again. My niece did have a sloth experience at her check-out. In the time it took her to check-out with 12 items, I checked out with the cashier next to her "under 20 items" check out and so did two others. All 3 of us had more than my niece! Thus, Walmart earns 4 instead of 5 stars.
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December 2019 by Joseph M.
I know it's a walmart but holy F this is thE worst I have one item been in line forever the store is a dump the lines are insane every employee I interacted with was rude from stockers yo the lanes.
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August 2019 by Rebekah S.
This Walmart is pretty cool for a Walmart! They have a nice alcohol selection (surprisingly?!) and some nice Durango and general Colorado souvenirs if you're here as a tourist! Nice prices too. They had my favorite vegan ice cream so I left as a happy camper.
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July 2019 by Mitch R.
Not enough chaos. This Walmart lacked some of the things I've come to expect in a super store, such as unmanaged accidents, free roaming children breaking things, and ambiguous organic material on the floors.
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March 2019 by Roy W.
Complete dump. Restrooms are nasty. Forget about doing an in store order bc it'll get screwed up totally. Staff has been rude to me and my wife. We will shop at pagosa from now on.