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June 2025 by Just
Great customer service alexis was a great help 👍
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June 2025 by troll killer
I bought a phone with a lease and Alexis was very nice and help me set it up.
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June 2025 by Shavette Smith
Don't go here they will take your money and never turn your service on
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May 2025 by bryce collins
Guy that helped me was super nice- unfortunately the online help at cricket activated my line without me having a phone and I was charged the full amount for something that was supposed to be 149.99. ended up paying 387- and they wouldn't give me a credit for the extra even though there was a promotion happening during the purchase.. Kinda shitty tbh.. will be changing to a different company that honors what they say.
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May 2025 by Gete Mekonen
This cricket is very unprofessional as they failed to open on time despite a 30 minute wait time.
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March 2025 by Mauro Bañuelos
Great service , awesome price , Alexis was very helpful. Quick and easy. Couldn’t ask for anything better. 5 star.
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February 2025 by Mel A
Thank you Alexis for helping me out! Super nice and explained every plan in all details.
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July 2024 by Cynthia Hogan
I had the pleasure of working with Christian at the Edgewater store. He provided excellent, friendly customer service with a smile. He deserves a raise!
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June 2024 by Jasmin Casarez
Cristian was very helpful and attentive to any questions or concerns my husband and I had. We went in for an upgrade. While applying for a payment plan for the phone my husband wanted, his phone died while retrieving his bank information. Cristian offered for him to charge his phone in the store. We ended up with a great deal on the upgrade and Cristian even threw in a case as well as an adapter for free! He showed us some cool features the phone had and recommended to watch some YouTube videos to learn a little more about it.
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May 2024 by Katherine Cardenas
I had a horrible experience there!! The guy whose name is Christian ripped me off by $38!! I went in to get an upgrade on my phone and when I asked if the phone comes with the cable and the adapter, he said it comes with the cable and the box, and when I asked how much a screen protector and a case would be, he said with my discount it would be $120 for the phone and $70 for the screen protector and case plus $25 for an upgrade fee. He tried to charge me $268! I said that was wrong and that was way off. So then he quoted me $243.28. I asked for a receipt and he said that he couldn't give me a hard copy receipt because his printer wasn't working. I paid cash and so he didn't want to show proof what I had given him, so he said he was going to text me the receipt which I never got! I still didn't think it was right but I had to go take care of something else because it was getting late. So I made a phone call from my car in front of the store and realized he never gave me the box that comes with the phone and cable. I looked in the store and he had already left. So I had to go back there the following day and drive 20 miles during rush hour traffic just to get it! Then he tried to cover up what he had charged me by trying to say that the reason it came to that amount was because of the adapter. Which he kept calling a box. That's not a box! I told him I didn't want the adapter and he said he couldn't give me a refund for an accessory. I told him that I never wanted it to begin with and it hasn't even left the shop! He kept calling the adapter a box, those are called adapters! He then said that he tried to catch me after I left to give me the box and cable. But he didn't because I was out in front making a phone call from my car! He's a liar and a thief!!
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April 2024 by Crystal Moore
The internet says this location opens at 10am. I've been here waiting and the door says they don't open till 11am. Someone needs to fix the mess up. So you don't have people waiting outaide.
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March 2024 by Juan Cordoves
Very bad attention from one of the girls
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December 2023 by James Tomson
I love the manager and the guys that work here. They always are nice and hook me up with great deals! Thanks guys
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December 2023 by Kathy Davis
Came in today at 6. The woman was not interested in helping me. I asked her if she would check my Cricket account to see if I had any deals since my phone is 2 years old. She only said that they never had deals and did not even look up at me. I have one word. Ick
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July 2023 by Jason Barret
Wow! I am incredibly grateful with the manager Kenya as she was able to recover all my information from my previous phone. She did what the other heavy build girl Ashley couldn’t do she was so rude and dismissive but Kenya was a pleasure to work with. Will only come to her now
