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March 2024 by Juan Cordoves
Very bad attention from one of the girls
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December 2023 by James Tomson
I love the manager and the guys that work here. They always are nice and hook me up with great deals! Thanks guys
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December 2023 by Kathy Davis
Came in today at 6. The woman was not interested in helping me. I asked her if she would check my Cricket account to see if I had any deals since my phone is 2 years old. She only said that they never had deals and did not even look up at me. I have one word. Ick
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July 2023 by Jason Barret
Wow! I am incredibly grateful with the manager Kenya as she was able to recover all my information from my previous phone. She did what the other heavy build girl Ashley couldn’t do she was so rude and dismissive but Kenya was a pleasure to work with. Will only come to her now
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July 2023 by Bulto Bena
The customer service Ashley is the best woman who gives great service with good knowledge. Always she is perfect. Good customer service atract the customer for the company I recommend here to be the manager.
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May 2023 by Dank Xaos
Woman at desk was extremely rude. Told me I had to pay my bill now before other purchases; after payment told me to leave the store as I browsed the phones. Completely indirect and disrespectful; needs new staff.
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May 2023 by Dillon Hair
Right there in the drop down menu you're looking for the button "Do Not Disturb" then you might be getting your calls. Thanks ?
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April 2023 by Elizabeth Vargas
Terrible experience, the workers are super nice, but the manager was extremely rude. I asked the worker if they had iPhones because mine was broke and he went back to ask her and she answered to him “ what do you want me to do about it” in Spanish because she thought I didn’t understand Spanish. She’s super rude, this is my home cricket and after this I never want to come back. Terrible manager!
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December 2022 by 303FRANK
I would like to use this review to thank Allison, Kenya and Victor for there knowledge, efficiency and all around stellar customer service. From the initial greeting entering the store everything was perfect. I'm very happy with the phone and features that go with the service. They really made sure I was taken care of. Thank you very much.? -303RANK
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September 2022 by Frank
I would like to use this review to thank Allison, Kenya and Victor for there knowledge, efficiency and all around stellar customer service. From the initial greeting entering the store everything was perfect. I'm very happy with the phone and features that go with the service. They really made sure I was taken care of. Thank you very much.? -303RANK
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September 2022 by Benson Whitney
Stay Away from Cricket, this store especially. Con artist group that lie to the law and stick my cash in their purses. Edgewater PD state "civil case". Even though the phone was returned in 20 minutes.The world of Greed is Everywhere....So if you strive to be a legitimate company give me a phone number to the owner and legitimate email. Unfortunately it has been months trying to track you down....
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August 2022 by Kyle W. Jarratt
By far the absolute worst person ever. In 16 years, of experience with Cricket wireless! And she's the Manager of the store!
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April 2022 by Ozene Wyrick
I had purchased a power cord for my phone at this location and was told that it had lifetime warranty and one upon returning it I was told that they were not honor the lifetime warranty. The associate for which I purchased the cord from assured me that I would have a lifetime warranty on this product if I kept the original box and the receipt in which I did. This new manager told me that she will not honor my lifetime warranty even with the receipt and the original box and that she would just give me a discount on a new one which I did not want a discount I just wanted to replace my cord. I have been a loyal customer for well over 20 years and this is the first time I was treated like I didn't matter. The new manager in which I do not care to remember her name after a couple of minutes show that she did not give a care about what I had to say after the fact. I was very dissatisfied and will not be returning to that retailer and hope new management will be in th near future.
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February 2022 by Kiyo Bennett
Was having issues with my previous provider. The committed worker really helped work through what I needed. And I get service at my house!
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August 2021 by Ray Cisneros
Carlos is great at what he did his knowledge of his job is outstanding great customer service curious respectfully good man
