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July 2024 by Rachel Adams
Jason is extremely helpful. After spending hundreds at other shops trying to figure out what was wrong with my car, Jason was able to pin point the problem quickly and gave suggestions for next steps. Highly recommend!
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July 2024 by Katerina Jeng
I ran over a pothole nearby, which completely popped my front right tire. Jason at the shop was incredibly kind, helpful, and professional—they got me on my way with a replacement quickly and safely! I’m so grateful for the guys at this shop!!! Truly helped me at a time of great need. Thank you Jason and team!
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May 2024 by kelly roy
Great little shop, had to get the AC recharged. They checked all fluids and had it done in just under an hour. Extreemly nice polite staff. I have never had a bad experience with this company. They are priced fairly and do a great job.
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April 2024 by Twas brillig and the slithy toves Did gyre and gimble in the wab
Very Nice!
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April 2024 by Saul Mejia
After experiencing persistent shaking and vibrations in my car, despite having replaced the coils and spark plugs, I was at a loss. With time constraints preventing me from diagnosing and fixing the issue myself, I sought the expertise of Perry & Sons. I suspected the fuel injectors might be the culprit and requested their replacement, alongside a comprehensive tune-up (including oil, oil filter, gas filter, air filter changes). Additionally, out of curiosity, I inquired about the cost of replacing the AC compressor.
The mechanic from Perry & Sons provided an estimate of over $1000 for both the AC compressor replacement and the fuel injector service. When I asked about the fuel filter specifically, he mentioned he'd need to check and promised to revert with details. I emphasized my interest in proceeding with JUST the fuel injector replacement, pending further information on the fuel filter.
Unfortunately, communication broke down after that point. I awaited a follow-up call to discuss the fuel filter—a call that never came. It wasn't until the next day that I heard back, only to learn the work had already been completed. Surprised, I inquired about the specifics of the service performed, especially since our last conversation left the addition of the fuel filter replacement pending my approval. The mechanic informed me that he had gone ahead with the AC compressor replacement, noting that the fuel filter was part of the fuel pump assembly.
When I stopped by to pick up my car, I was met with a disappointing revelation. Upon being informed of the completed work, I expressed my concern about the lack of communication and the unauthorized service. The mechanic offered nothing more than an apology for the oversight. Despite the error and the lack of clarity about the effectiveness of the repairs—since they reiterated that the fuel injectors wouldn't have made any difference due to the persistent rattles and shakes in my car—I was still charged the full price for the services rendered.
The lack of clear communication and the decision to proceed without my approval was disheartening. I had hoped for a more collaborative approach to addressing my car's issues, ensuring that I was kept in the loop and that my consent was sought before undertaking any additional repairs. The experience was marred by frustration over the unexpected charges and the feeling of being left in the dark about the true condition of my car.
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March 2024 by Karrie Carlin
Perry and Sons were incredible. Jason was fantastic. We were on a long road trip and called them because we were hearing a loud noise. They said drive straight here and we will take a look. This was incredibly helpful as we were traveling.
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February 2024 by Brittany Hicks
I can’t speak highly enough of this shop! I have been taking my cars of different makes and models here for nearly 10 years to address various issues ranging from severe concerns to routine maintenence and Perry and Sons continues to deliever every single time. Having a mechanic that I trust completely is invaluable! Not only do they do great work on my cars but they also always treat me with respect and care and go above and beyond in every possible way to make sure my issues are resolved and I am informed and well taken care of. Gator has been an actual god send in so many situations and I can’t thank him and his crew enough for the thoughtful advice, honesty and integrity they have shown in many scenarios throughout the years. This is the only place I will take my cars for the foreseeable future and anyone seeking quality automobile work and genuine customer care would be wise to do the same. Thank you, team!
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February 2024 by N P
PERRY AND SONS IS ALWAYS HONEST AND RELIABLE. WE HAVE BEEN COMING THERE FOR OVER 20 YEARS. GATOR AND HIS FAMILY ALWAYS TAKE GOOD CARE OF MY VEHICLES!
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January 2024 by Michael Kilman
Had my car in three three times in two weeks a little while back. They said they fixed it. I took it to another shop a week later when it broke down, and it turns out that they didn't reinstall the gaskets correctly.The new mechanic said that it was clearly human error and not anything from bad parts or wear and tear. Basically they didn't finish their job, charged me a ton, and it caused a serious issue with my car.Do not recommend.
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November 2023 by Florence Brackney
Gator and his crew have always taken care of our automotive needs. They stand behind their product and service, unlike a lot of the major corporate chains. It’s always a pleasure dealing with them and highly recommend
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October 2023 by Lizzy Buckmann
Came in for a vehicle inspection. 100% recommend. The team is very efficient and explains things in through detail. Great customer service ?
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October 2023 by james lake
Shop personal lied to me, I had them check the differential oil and was told no problem, I took the vehicle to another shop and they said it was empty, it took almost a gallon to fill it.
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October 2023 by Katerina Erickson
Rude staff.
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October 2023 by Lizzy Glasier
Came in for a vehicle inspection. 100% recommend. The team is very efficient and explains things in through detail. Great customer service ?
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September 2023 by Shawna Mulloy
Quotes was $1200 to put a clutch in. After diagnosis and ordering their parts $2500, after parts they ordered didn't work and my clutch being discontinued them being incompetent as mechanics and having me search for aftermarket parts twice, purchased Aftermarket parts and charged labor to put in and 3 weeks later and $1150.00, I finally got my car back. Usually mechanics search for parts themselves, whether after marker or not!! Had to tell them how to put in as well!! Worst shop I have ever used!! Won't be taking any vehicle I own back to them ever again!!
