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February 2024 by Monica
The manager, David was absolutely amazing! I thought I needed to get a new battery but all we had to do was clean off the corrosion. He tested the battery after to make sure and it was perfect. While I was there I also got some new car filters, he installed them for me and also taught me how so I can do it in the future. He was so kind and patient which was refreshing. Best customer service I’ve had in such a long time! Just an amazing person all around! I have other locations way closer to me but this will be the only place I’ll be going to in the future! David is great!!!
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February 2024 by Kellyn Vince
Excellent customer service
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December 2023 by Tiger Ryan Urstadt Sr.
Always great deals and they always help you ?
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June 2023 by Stephen Redding
Friendly employees, helpful with choices even installation of product
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May 2023 by Anna Hardcastle
We Had a flat on the way to work and luckily David was working and available to come and help us out with a patching kit and even lent us some of his personal tools. We couldn’t be more grateful! Definitely will be using this location for any other assistance we may be needing! Thanks David!!! :)
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February 2023 by Dylan simonson
Issa auto store. Good service and nice people though
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December 2022 by Kelly Mcdermott
The gentleman who helped me was very informative. I wish I had his name. He knew everything I was asking for before putting my request into the computer. (Only to see if the part was available) He then took a moment to inspect the product I was purchasing. Making sure it was complete. I will absolutely return. Once I find this gentleman's name I will blast itVery impressed
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November 2022 by Ronald Knoebel
I came in to get a battery. Mine wasnt available on the shelf. I didnt get the employees name but the personable man with the glasses went in the back and got me the right battery. He was super pleasant which was a drastic change from what I experienced with auto parts stores in the past. The price was reasonable and it even had more cranking amps than I was expecting to get for the money. The nice man then signed me up for shell gas rewards to save at the pump. This was a very pleasant experience and I wont go anywhere else for my auto parts needs.
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November 2022 by Jon H.
Super helpful. Helped me find the wiper blades I needed, and even offered to put them on for me.
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August 2022 by Kris B
Don't believe this Google Map info.I am an educator that has to be in meetings until 10pm every night this week. UPS dropped my package off here Monday. I left one of my meetings early tonight to make it here by 9 (arrived by 8:45) just to find a printed note on the door that says they are closing at 7 now due to staffing shortage. It would be nice to inform Google about this so people don't rush to get their package just to find the store closed. I'm hopeful my package is still here Saturday (the next time I'll have to get here) and doesn't get sent back. Again, since UPS drops packages here, it would be nice to be informed! You're running a mail service, not just an parts shop.
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July 2022 by Christopher Rodriguez
I came in and immeadiately an employee asked if I needed assistance. Left the store content.
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April 2022 by Luigi Martinez
Awesome I wish they stayed open longer like all other auto part stores..
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February 2022 by A. Moore
The commercial team of Kim, Gary and Bob take awesome care of all of our parts needs. They are pros! The Best.
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October 2021 by Jasmine M
Came in not knowing if I need a battery installed to a lady (didn’t get her name) just to have her tell us we needed to clean the corrosion off of it. Ok, so we go inside and she has us buy a cleaning kit. We buy the kit, she didn’t tell us what to do so here I am, two hours before I have to be at work and my car won’t start in the lot. After 20 minutes I head back inside and talk to another guy and he was very helpful, turns out they had the supplies to clean off the corrosion, I didn’t even need to buy the kit. The original employee was just being lazy and didn’t give us any pointers. This other guy was really nice, gave us the supplies and told us what to do. Then we had another man, I believe his picture is in another good review, test the battery and jump start the car so we could get home. The three stars are for the two guys that actually helped us, not for the original employee that was working today around 10-11AM. She made the situation even more stressful, and we know nothing about cars so I appreciate the efforts the other employees made.
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September 2021 by Melanie Stewart
Had an absolutely PHENOMENAL experience here Thursday, after a completely horrendous one at AutoZone, and couldn't be more grateful. If you need car help, this is the place!My battery died out of nowhere, and required I be jumped just to get it to the auto shop to have it replaced. I arrived at this Advance Auto Parts completely frazzled because the AutoZone across the street had said my battery install would take more than 10 minutes so they were unable to do it, requiring that my husband drive back to the shop to jump me so I could get it across the street to here. Right when I walked in the nicest guy with the world's best smile reassured me that he could fix it no problem, completely putting me at ease. I wish I had gotten his name, he was wonderful. I did take a picture of him doing it to let someone know it was being fixed, so I'll include it to hopefully get him the credit he deserves.Aside from immediately putting me at ease he was knowledgable, explained how the batteries differed and provided his input into which would be the best fit for my car, and made me feel completely secure in my purchase. When it came time for install, it couldn't have taken him more than 4 minutes, and he was so gracious and friendly throughout. He really made my bad day so much better, and was such an exemplary employee.My experience at AutoZone was so horrible, I am so grateful to know that just across the street I can get amazing service! I'll be coming to you guys from now on :)
