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September 2024 by David Knupp
Very easy to work with. Friendly and professional. Work was outstanding.
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September 2024 by Ryan&Renee Dupree
I recently had the pleasure of having Darrius P. and Bryson K. come out to address a mold issue and take care of our hot water heater area. From the moment they arrived, they were incredibly respectful and professional. They not only took great care in handling the problem but also made sure to be considerate of our family, including our kids, who were curious about the work being done. Darrius and Bryson worked efficiently and thoroughly, leaving the area clean and safe. Their attention to detail and friendly demeanor made a stressful situation much easier to handle. I highly recommend their services to anyone in need of reliable and respectful professionals. Thank you, Darrius and Bryson, for your outstanding work!
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July 2024 by Sam Hayward
I had a pipe burst in my home and ATI was brought in through my insurance provider. The people working on my home were polite and my home was repaired quickly.
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February 2024 by Matt Grandy
Poor work! I had a flood “restoration” and this company is all about the MONEY! After several issues, the Manager offered to bring over pizza and have a conversation about the shotty work. He tried to tell me that “when drywall gets wet, it is more solid afterwards.” I had a brief call with the Regional Manager about this work and they tried to send someone else out to correct the problem. I knew after having two people coming in and not being able to do it correctly, I was not about to have third!Watch out for these people!
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October 2023 by Rachel Ortiz
ATI is incredibly professional and helpful. Our commercial property management company will continue to use ATI's services for years to come! Highly recommend!
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September 2023 by den dude
My condo had a drain backup and flooded my kitchen and dinning room. My insurance company recommended ATI. ATI was professional, reliable and most important timely. They work they did looks amazing. My kitchen is beautiful! I highly recommend ATI for any restoration or remodeling.
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August 2023 by Sienna Quirk
I am never one to leave review but Denver ATI is that bad that If I could leave 0 stars I would. The individuals doing the work on the house were always professional and kind. The work was so so. ATI took months to get started and rushed at the end which means quality suffered - Cabinets in the wrong place, filthy appliances put back, missing items, etc. They lowballed a bid then doubled it which took forever to get through insurance because the ATI team couldn't figure out how to submit the supplement. My real warning is the regional manager - he is unprofessional and rude, speaking down to me anytime I brought up one of the many issues that came up with their work or lack of. I received multiple invoices (different amounts but same invoice number) and they failed to submit documentation to insurance correctly for months yet had the nerve to threaten me with legal action for not paying on time (they did this on an incorrect invoice I was trying to fix). When I tried to get to the bottom of it, I was talked down to more and gaslit like I was making excuses to not pay. The real reason for staled payment, incorrect invoices and insurance telling me not to pay based on ATIs multiple errors. I ended up having to go to corporate ATI to get clear answers and a resolution. If you want to waste a year of your life fighting with someone who treats customers poorly feel free to use ATI otherwise you'd be much better off with anyone else.
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September 2022 by Taylor Hamilton
Company took three months for a one week project of demition and remodeling. They would constantly cancel appointments, not respond to any emails or calls, and have been giving us the run around. Do NOT trust these guys, especially Ryan Smith (Senuor Project Manager)Services: Drywall installation
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May 2022 by Rachel W
I was left very disappointed with this company. They were amazing at the beginning, responding very quickly and were communicative. After the demo was done and we approved next steps for restoration work, they came up with a super lame excuse as to why they couldn't complete the work (something about the tenant being rude) and can't be responsible for anything and completely dropped the project after tearing out carpet, baseboards, and drywall. I think they underbid the project and wanted out, but who knows. Regardless, that is just not the way you do business if you care about your reputation. We're back to square one after several weeks have gone by trying to get this finished.Service: Water damage-related mold removal
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April 2022 by Cindy Marks
My basement flooded with raw sewage. ATI came in and handled everything for me. Jordan Miller was my project director and he was kind, really listened to me, and made everything work so well I was extremely impressed. I don't normally leave reviews for anyone but they were so far above and beyond I really wanted other people to know so that they could use them too!Services: Repair flooring
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March 2021 by Amanda Brunette
While restoring the apartment unit next door to me the crew was incredibly unprofessional, yelling profanities throughout the day. They interrupted my work day multiple times because they needed to take measurements from my unit that they did not take for another unit before doing demo work. I was told they would be in my unit on 2 specific days to have a gapping hole in my wall repaired and they never showed. This company has caused immense frustration with their lack of professionalism.
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March 2021 by Billy Early
With any home emergency situation, anxiety and nail biting comes right along with it. Now, if you reach out to ATI Restoration, that anxiety goes right out the door.As a property manager, finding contractors, mitigation teams, mold/asbestos experts etc. who can respond to an emergency within minutes, is hard to find. ATI Restoration's response time, constant updates, and customer service was made working with them the best decision I have made all year. Regardless of what type of maintenance request I send them, they have the experience and the variety of diverse technicians needed to complete any job.In our last emergency, ATI Restoration immediately called the residents after receiving the emergency request, they were onsite within and hour and fixed the immediate issue, and the next morning, their master plumber and water mitigation team put in a new water heater and dried up the water.Recommending this company to everyone who owns a home! They are a great number to have.
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March 2021 by Karissa Gerrard
Overall the work they did was great - The reason they are getting a 3 star is because of the interaction that I had with Andrew Knopp. He did not want to help us get our money for the replacement of our carpet and yelled at me on the phone. Then 2 months later, he calls needing my help. It's funny how the tables turned. If you use them, stay away from Andrew Knopp and only work with Ross Fountain
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October 2020 by Melissa Biehl
Nice ppl and clean
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October 2020 by Mohsen SHILI
Excellent job with restoration work :)
