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July 2025 by alejandro carreno
Worst bank ever exist, don't do it please
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March 2025 by S F
DONT GET A LOAN HERE. THEYRE TERRIBLE.
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June 2024 by Jason York
Really friendly staff. They got me out of a jam when my checks got stolen. Really appreciate it.
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April 2024 by * Hawley
I wanted to redeem some savings bonds and Shahla O. looked into what needed to be done and then scheduled a time for us to complete the transactions. She was friendly, helpful, and called me back when she said she would. The process of redeeming bonds is a bit cumbersome but Shahla was organized and thorough and she saved me time.
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September 2023 by Jose Lopez
This. It is. A property theft. A. Cash a check and they want to charge you 2%. That. It is. A complete robbery
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August 2023 by C The
Worst experience.!
Negative stars..!
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July 2023 by Tomoe Skaggs
People here get stuff done. Mr. Nick is a wonderfully helpful and nice guy.
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June 2023 by Tomoe Coefer
People here get stuff done. Mr. Nick is a wonderfully helpful and nice guy.
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February 2023 by cm pickle
Went in to close an account. Manager argued with me, called me a liar, and threatened to call the police and get me trespassed FOR TRYING TO CLOSE MY OWN BANK ACCOUNT.
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February 2023 by Laxmi Mrig
Terrible bank while closing the account. The bank kept charging service fee even though we had six figures in the accounts.
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November 2022 by Sammy Adams
Completely agree with all of the bad reviews below. I am a high balance customer and not only the transition from BBVA was a nightmare but everything else is a nightmare. They fired all of the knowledgable previous employees ad replaced them with people who know nothing and don't even make believe they want to be helpful. I went a full year without online access to my high balance account. Spent hours in the bank and with customer service line trying to resolve. You could not possible make up what a nightmare this bank is. Planning on changing banks.
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August 2022 by Chris Carey
Horrible customer service, joseph- who said he was a manager was frustrated because they didn't have much cash so when I wanted to pull cash out he became irate and started yelling, completely uncalled for, bbva was a great bank but since pnc took over its been nothing but issues, highly advise you to bank somewhere else.... im in the process of switching right now
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August 2022 by Jessica Anderson
I'm on DAY TWELVE of having no access to my business account. Takes the staff 25 minutes to process an address change and they act put off by having to do their jobs. The conversion from BBVA to PNC has been an absolute nightmare, I'm closing my accounts!!! ✌️
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August 2022 by Mary Venegas
If I could give zero stars I would
I have had the worst experience in this branch, the person who helped me made me feel like a criminal since according to her I did not appear in the account therefore I could not make any transaction? After 20 minutes I was able to withdraw the money that I had so much needed, something that did not happen with my husband who, because he was not a "resident", could not withdraw money from his account, not even presenting 2 identifications and told him that he had to present his passport to be able to withdraw money, then we went to another branch and without any The problem was that he was able to make his cash withdrawal. The truth is, we are considering changing banks since this experience was horrible and even traumatic.
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August 2022 by Blair V
The worst. The absolute worst. I miss BBVA.
