-
November 2023 by Trisha G
Looking for a great mechanic that won't cheat you or treat you unfairly? Even if (or perhaps especially if) you're a woman? Then come to this Brakes Plus location! Way less $$ than service at your dealership, and I've never had a problem they couldn't fix ,all with a friendly smile. My family has been coming here for over a dozen years. It's changed managers and staff over time, but we've always received the same excellent service. A special thanks to Chris today for sqeezing me in when he didn't have an actual spot. Love you guys!
-
October 2023 by Rochonne Sanchez (RoxySanchez)
10/10 every time I come here, which is usually when I’ve pushed my car too far and John gets me in right away for service and never makes me feel bad for waiting so long. They’re also really transparent about what needs done now, what can wait and how long it can wait before I address it while being cognizant of my budget. Visit them - you won’t regret it!
-
October 2023 by Jessica Labra
This is my first time coming to this location and I was helped out by Justin. He was great to chat with and clear about the time estimated for waiting - as well as letting me know how many people were ahead of me. Currently waiting for my car with some coffee and free wifi - great customer service!Service: Wheel alignment
-
September 2023 by Heather T
Super grateful to the team at Brakes Plus for doing their best today! I came in to get a screeching noise checked out, and while it took a little longer than expected, the manager did everything he could to make my unexpected afternoon of reading in a brake shop a positive experience. They showed me what was wrong and answered my questions and were very upfront. Would return!
-
August 2023 by Melanie Miller
Highly recommend this location. John and his team are wonderful at what they do. When I brought in my 2006 Toyota 4Runner for a Freon recharge they were very forthright about pricing and time. And when they later found that my brake lights were working intermittently due to an electrical issue (yikes!), John honestly laid out the issues they found and what it would take to fix them. The communication of prices was professional and I never felt rushed or pressured. 10/10 would recommend.Services: Electrical repair
-
August 2023 by Jenae Jiner
I can definitely say that I am super please with the service. My service advisor Ashley was very honest about the repairs and future needs for the cars. Ashley worked with me to get the best deal on parts and service repairs. I will definitely be coming back. You will be in good hands if you come here.
-
August 2023 by Caitlyn Cox
This is by far the best car repair shop I've taken my car to. I have always had a very positive experience at this Brakes Plus. The team is very professional, honest, and does not try to oversell products/services. This team has earned a loyal customer.
-
August 2023 by Chris Damon
John and Ashley were extremely helpful and kind! They took great care of me and ensured that my vehicle was taken care of at a great price and in a timely manner. They definitely earned my trust and business in the future! Thank you again!
-
August 2023 by Linda M Germeroth
I appreciate Brakes Plus!! The staff and technicians are friendly, helpful, professional, and honest!! They saved us a large amount of money and did the work on our car in a timely fashion. I would recommend you check them out!! In comparison they are the best!!
-
August 2023 by Ian Jacobs
Stopped in for a four wheel alignment and was in and out in under an hour. Ashley and Chris were fantastic and no competitors could beat the price! I’ll definitely be back for maintenance in the future and highly recommend this location.Service: Wheel alignment
-
July 2023 by Clare H.
Always go to these guys for my alignment, tire rotations. Always really friendly and get me scheduled with no issues.
-
July 2023 by Timothy Burke
John and Justin are very professional and know how to take care of people. They helped me out with things that they didn't even need to do (ie. Clearing error codes on my vehicle). I've had poor expierences at other brakes plus locations, but these guys show that it really comes down to the people working there. Thanks guys!
-
July 2023 by Tanya Zutis
Beware!!! I took my car here for a brake check and got called back stating I need all this service done on my brakes. I was told in a pressuring way so red flags immediately flew. Talked to several coworkers who also have had issues with this location. I declined the service and when I went to pick my car up, the cherry on the top happened. I noticed my dash cam cord had moved onto the other side. Concerned, I pulled the video and the mechanic driving my car was speeding. It was very obvious in the video as the car was jumping all over the place. The dash cam flew off the window. When the mechanic went to put it back up, the video caught my gps system that shows the speed limit in the area along with the speed of the car. It showed they were going 20+ mph over the speed limit. That's when the camera was pulled up so most likely going faster. I did place a call into Brakes Plus and talked to John and he apologized and said he would talk to the individual. I appreciate his response but still want to warn other customers. I will never return back to this place! Totally unacceptable!
-
July 2023 by Tanya Z.
Beware!!! I took my car here for a brake check and got called back stating I need all this service done on my brakes. I was told in a pressuring way so red flags immediately flew. Talked to several coworkers who also have had issues with this location. I declined the service and when I went to pick my car up, the cherry on the top happened. I noticed my dash cam cord had moved onto the other side. Concerned, I pulled the video and the mechanic driving my car was speeding. It was very obvious in the video as the car was jumping all over the place. The dash cam flew off the window. When the mechanic went to put it back up, the video caught my gps system that shows the speed limit in the area along with the speed of the car. It showed they were going 20 mph over the speed limit. I did place a call into Brakes Plus and talked to John and he apologized and said he would talk to the individual. I appreciate his response but still want to warn other customers. I will never return back to this place! Totally unacceptable!
-
June 2023 by Kimberly Brazie
I love this place! They are a very experienced staff. And they’re very honest and upfront. They always do a great job and there has been many times they have fixed some small things for me without charge it. I really do feel like they care and that they’re not just out for more money. Everyone there is great, but John really does know his stuff. I won’t go anywhere else.
