Cricket Wireless Authorized Retailer is highly praised for its exceptional customer service and knowledgeable staff. Many customers have shared positive experiences, particularly highlighting the assistance provided by employees like Melanie and Juan. Melanie successfully resolved a service issue by resetting a phone, earning gratitude for her politeness and expertise. Juan is also noted for his friendly and understanding demeanor, especially when he helped a customer whose phone had been damaged. He ensured the phone was functional, which was crucial for the customer's safety while commuting. The store is recognized as a preferred location due to its commitment to customer satisfaction, with staff going above and beyond corporate expectations. Customers appreciate the willingness of employees to provide helpful information, even when specific services are not available. With reliable service in remote areas, this Cricket location stands out among competitors. Overall, Cricket Wireless Authorized Retailer is recommended for its outstanding service, knowledgeable staff, and a friendly atmosphere.
I needed two new phones for the lady and I . Service was great
January 2024
Strange. Super nice and helpful in the beginning. After I gave my card and paid for the phone, turned very nasty and dismissive.Side note: Beware of hackers that stand behind you and hack your phone through bluetooth. It can happen anywhere, even in the library as you charge your phone.
January 2024
Out of all the cell phone Carriers I’ve had I can honestly say this one is the best. It gets perfect service at all of my usual camping spots deep in the Rocky Mountains where Verizon, T-Mobile and AT&T never did.
