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January 2023 by Kate G
Bank is a bank.. but this banks online system is so outdated. Very not user friendly bill pay system and just checking your balance is a hassle.
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November 2021 by Alexandra Renee Poelstra
Wow! I got such great service with this branch. I was trying to perform a wire and couldn't figure out what was going wrong. Narvi was so helpful, and so patient with me! Once she helped me figure out the issue and the wire was processed, she even called me back later just to confirm it was done. How incredibly sweet. We originally opened our account in another state, and I LOVE our banker. When we moved, I wasn't too sure about how FCB would be in other states. This was my first experience and it was a great one. Keep it up and thank you for being so understanding!!!
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February 2021 by Jessica F
We have had an incredible experience with this bank, from our business loan to simple everyday banking. Everyone in the branch knows us by name both in person and on the phone. I’m so glad one of their staff wandered into our office years ago hoping to earn our business.
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September 2018 by Sheldon E
First Citizens bought out my bank's loans from FDIC for pennies on the dollar in 2009 when banks were crumbling. Profiting millions. My loan was a construction loan that was complete but not converted to conventional loan yet.
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December 2017 by Mark Chung
Horrible experience. No one in the bank was willing to help with a simple request and didn't bother trying to problem solve. Unfriendly staff. Unprofessional services.
