-
June 2024 by Jamie
Very professional and efficient company. I would highly recommend them to help with any appliance repairs. Extremely satisfied!!
-
May 2024 by Kim Gibler
Kevin did an excellent job of once again repairing our SubZero. He was efficient and very tidy with his work.
-
May 2024 by Paula Jimenez
The technician was very clear on explaining what the problem was. He then got the parts ordered and returned in a day to complete the work.
-
May 2024 by Jami Acker
Kevin was great!
-
May 2024 by Cassidy Longnecker
EDITED:The owner called me the next day and was able to get someone out to fix the issue the same day. Hopefully it will hold up!I was disappointed in our service because our washer broke again within two days with the same exact issue. The wiring disconnected as soon as we started using the washer. A waste of $330.
-
May 2024 by Brandon Kovach
Great company to work with,The office person and tech who came to our home were respectful, honest and provided prompt excellent service.
-
April 2024 by Bryn Reid
Valerie and her team provide great service! Highly recommend
-
April 2024 by Howard Waller
Bryan was respectful, friendly and helpdul
-
April 2024 by M S
Great customer service and friendly crew. Can’t go wrong!
-
March 2024 by Kathleen Lacy
Everyone was polite and professional.
-
March 2024 by Veronica Sinclair
My partner was very happy with the service person that came to repair our dryer. He was able to fix the dryer quickly and efficiently. I was happy with how the company kept me informed on when the service person was going to arrive to our house.
-
March 2024 by Timothy West
Fast professional evaluation and repair. They are what you always imagine you should get when you hire repair services (but seldom seem to actually get.). We will definitely use them from now on if we have an issue.
-
March 2024 by Barbara De Jong
I always feel comfortable turning to Mr. Appliance for problems with my appliances. They are very knowledgeable, personable, and reliable
-
February 2024 by Jeff Purton
The first tech initially misdiagnosed a dishwasher repair. Their office sent out a different tech and worked diligently to make the situation right and the proper repair. Happy with the outcome.
-
February 2024 by Krista Elkaissi
***EDIT - Valerie called me, we discussed the situation and we were able to come to an agreement.I called to have a technician come out last week and while they did send someone the same day, they sent someone who had no idea how to work on my particular make/model of washing machine (they acquired this information during the booking call).I called with 2 issues.The technician arrived, spent maybe 15 minutes before realizing he had no idea how to service my machine and left, telling me that I would not be charged the service fee as he was unable to help me. He also stated that I would be charged when someone returned.The first issue (excessive lint on my laundry after every cycle) I was told this should not be a problem this washing machine experiences. That was the full extent of the "service" I received.The second issue (detergent drawer being full to overflowing with water after every cycle) I was told that there should be some water, but definitely not full in the drawer at the end of the cycle. That was the full extent of the "service" I received for that issue. I have been able to fix the problem in one of the 3 compartments in the drawer by myself but am struggling with the other 2.At no time did anyone else come out. So other than several phone calls (most of which I had to initiate due to lack of call backs) and being told "well that's not supposed to happen" I received no actual service and am still expected to pay the $139 service call fee.Needless to say I am very frustrated, especially as this company generally reviews very well. I did provide 2 stars as everyone was very polite while speaking to me, so there's that.
