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February 2024 by Sarah Gerard
They broke my back windshield wiper and were very wishy washy about paying to have it fixed! Three people at this store couldn't manage to work together to change a single windshield wiper? Why are they offering this as a service? Ridiculous.UPDATE: O'Reilly's customer service told me to take the wiper into a body shop to get repaired and submit the receipt to the store for reimbursement. When I did that just now, I was told that it would take "a few weeks for corporate to cut a check" for reimbursement (not what I was told by corporate!), and that I would have to come back—for literally a FIFTH time—to this store to pick up the check in person, and sign for it. This is totally absurd. Never going back to this place again after I get my money back.
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September 2023 by Jonathan Meyer
I cannot begin to tell you how helpful the team at O'Reily's was. They made sure that any issues I was experiencing with my car, they would help me come to solutions that were affordable. They even stayed past closing to make sure this customer was all set and I could not have asked for nicer individuals to work with.Thanks again for the help!!Don (Two Thumbs Up)
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September 2023 by Francesca Z.
Best location in the area. Newer location, staff is very knowledgeable and helpful. I love it here because I've never spent more than 10 minutes in the building. Well stocked at all times, easy to find the location and parking is great.
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August 2023 by Kenyon
There's good service, and then there's truly exemplary service like I experienced today. Alonzo was extremely helpful, friendly, and knowledgeable. Made my visit quick easy and enjoyable!
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May 2023 by Lesli Ortega
Alonzo, was very helpful and he put on my windshield wipers without me even asking. I have never had a bad experience with O'Reilly auto parts store. Thank you Alanzo.
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May 2023 by Arbor View
Let me park my trailer overnight I got a flat tire one night before they closed and they were super cool and helpful as well about it thanks O'Reilly's you guys rock!
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May 2023 by Sean Lynch
Gage was a tremendous help. I had multiple questions about my car and various warning lights. Gage was able to explain possible solutions in detail, and personally showed me multiple products and their benefits to help remedy my problems. He should be moved into an upper mgmt role where he can train others, and everyone has his expertise and customer service skills. Thanks for the help Gage. Ill be back again!
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May 2023 by Tree Care
Let me park my trailer overnight I got a flat tire one night before they closed and they were super cool and helpful as well about it thanks O'Reilly's you guys rock!
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May 2023 by Jim R
I admit I know nothing about cars. Both of ours needed to wiper blades for the upcoming rainy season. Using the wiper blade kiosk where you enter your vehicle make and model didn't work out well. We spoke to a store associate who looked up what we needed, he went and found them. One blade was missing and he offered to order it. We expected it to be days before it was available and it only took hours which we went back and picked up. It felt safe and comfortable shopping for 'car' items. They seemed to be LGBTQ+ friendly which was a relief. We are always happy to spend money with a business that does not discriminate. We will visit this store again for car needs.
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November 2022 by Derrick From Littleton, CO
I couldn't find my license plate hardware but the sales associate spent time looking for it.
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August 2022 by Nicholas Preacher
The compliment and four stars comes from prompt service upon entering the doors and the patience to answer multiple questions. It's always a plus when someone's time is appreciated.
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August 2022 by Lisa Ireland
They are so helpful. If they don't have it, they find it for you. All kinds of fun stuff for your car and other things.
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August 2022 by Dena Gonzales
Sandy was so very helpful to me... it was nice being able to share my experience with a female that understood my challenges.
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June 2022 by Shawyn LaFaye Scott
So Super Helpful!!! If your vehicle is in need, I recommend: Englewood's O'REILLY Auto Parts Store! Very knowledgeable and kind employees.
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June 2022 by Jennifer Price
I came into to get help with my battery. Dale was there to assist me and he was very kind and I felt like he needed to be noticed for his excellent customer service. The ladies working there were helpful, as well, giving me recommendations on where to go to get the battery installed. Thank Englewood O'Reilly!
