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December 2023 by Maria C.
This was my first time coming to this Petco, and I will continue to do so!! David helped me and was AMAZING. He was very kind and helpful when it came to my many questions about beta fish. 10/10 request him!
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November 2023 by Travis S.
Wouldn't sale me a couple snails for my beta tank. I'll buy them from someone who doesn't care how big my tank is or if the snails live or not. Won't be returning or telling any other location how big my tank is 2 gallons is plenty for a beta fish. Period. Nor do they need a filter or bubbler to be happy. In fact when I got both those things for his tank he attacked them ripping fins he's been happy in tap water with very infrequent water changes for 2 years now and has had snail buddies in the past. He longs for new snail buddies but I'll be telling all my friends and family not to get their fish, snails or tanks at Petco. SMH lousy service rep for not selling me the snails. Wish I could rate lower than 1 star because the service rep was uncomfortable selling me a SNAIL or 2 as for the safety of the escargot in my 2 gallon tank! Ha!
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October 2023 by Genevieve R.
The staff was exceptionally friendly and helpful! More than one person asked if I needed help finding anything and made great recommendations. On top of that, they all tolerated my very vocal mini dachshund and gave her treats to help her feel more comfortable! Highly recommend!
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September 2023 by Dina A.
I went to the vet clinic to get my dog vaccines and while I was there, I figured I would get his nails trimmed and ground. A young girl named star took him. I went to pay. The bill came back in, and when I did, my dog was barking, crying and flinching. He is six years old and never has he ever wind, cried, or barked while getting his nails trimmed.I loudly said you're going to sure and she responded "no I am not ". I demanded that she stop and give him to me which she did and I got a full refund.
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February 2023 by Molly Patrick
Staff was very friendly, communicative, and great with my very fussy dog!
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August 2022 by Amy M.
I typically go to a different Petco only because it is closer to my home. However, that Petco was out of items I needed. Not only did this location have everything I needed for my multiple pets, but KJ and Mikey provided outstanding customer service. They were friendly, funny, and extremely helpful. They made this shopping experience worth the extra distance and have made this store my new preferred location
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October 2021 by Stephen Massey
First time at a groomer. They walked me through the process and made it as easy as possible. I don't think they could have made it any better or helpful.
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October 2021 by Nathan Adams
Good place to get your pet done
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July 2021 by Naomi G.
I went in 15 minutes before they closed to buy a frog and crickets and some other stuff. They told me they could not sell me anything they would have to get for me as they were closing and only had 2 employees in the store. We open tomorrow at 9. I was livid. It is not like I can just come back in the morning....I got off work and rushed to go over to get what we needed because my husband went there with my daughter 2 hours before and they only had 2 employees working so they could not get a employee to help them at all. I've shopped at this location for decades and this is the first time I could not get any assistance and they had a rude employee. Very upset with them. Plus I might of been the only customer in the store. Really? I could of been out of the store in less then 10 minutes. Plus not to mention I spent 5 minutes looking for a employee to help. I finally had to ask the cashier who asked the other employee who obviously did not want to help me and was rude telling me that they could not help me. I put down the item in my hand and left so frustrated!
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March 2021 by Robbie C.
Custme Service from 1-10 is a 2 CUSTOMER SERVICE training needed system for purchasing crickets never fails first in line to purchase items including crickets and last to be waited upon to recieve items crickets cannot just wait on the customer until purchase is completed no have to wait until everyone else is checked out first, so what am i chopped liver wtf. worst customer service . will be shopping PM for my items and crickets better customer service and system for crickets
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October 2019 by Robbin Ward
One stop to shop for all your animals